Rating

4.4

feedback

1,232

Reviews

chart

#599

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    12%
  • Less than a month
    31%
  • Less than a year
    27%
  • More than a year
    20%

Reviews Summary

The reviews for this Shopify App are mixed, with many users praising the excellent customer support provided by the team. Positive aspects highlighted include the helpfulness and professionalism of support agents, quick issue resolution, and the app's features. Users appreciate the time and effort put in by the support team to assist them with any problems. However, some negative themes include concerns about pricing, especially for premium features, difficulties in canceling subscriptions, and limitations in functionality without upgrading to higher-priced plans. Some users also expressed frustration with billing practices and the lack of transparency in pricing and features.

Highlights

Excellent customer support and professionalism
Positive experience with support team and issue resolution
App features and functionality
Concerns about pricing and premium features
Difficulties in canceling subscriptions and billing practices

Rating Breakdown

  • 5
    82% (1,011 ratings)
  • 4
    7% (91 ratings)
  • 3
    2% (19 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (101 ratings)

Reviews with Text

  • 94% (1,164)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 1, 2026

It's actually pretty good.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Excellent Customer support

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Great support team!

Store

Flav&

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2026

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Great support experience. Anisha was very helpful. Thank you!

Using app

Almost 6 years

Total reviews

8

Average rating

4.5

All reviews

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