AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.4
feedback
1,264
chart
#763
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
13%
-
Less than a month
31%
-
Less than a year
27%
-
More than a year
20%
Reviews Summary
The reviews for the Aftership Shopify App are mostly positive, highlighting the excellent customer support provided by the team. Customers appreciate the quick responses, helpful assistance, and willingness of the support agents to go above and beyond to resolve issues. The app itself is praised for its tracking features and ability to keep customers updated on shipping statuses, leading to improved customer experiences. However, there are some negative reviews mentioning difficulties in canceling subscriptions, high pricing for premium features, and issues with billing practices. Some users expressed frustration with the limitations of the app and the lack of transparency regarding carrier support under different plans.
Highlights
Review RSS Feed
All reviews
Nov. 20, 2025
Aftership has been great.. The support from them and the availabilty to get on a call and ask questions whne needed has been amazing. Our Team with Aftership has gone above and beyond making sure that we are able to utalize every part of the software and maintain the service to our customers that we need to maintian a great customer experiance.
Nov. 14, 2025
Nov. 11, 2025
Dhanush helped a lot with my struggles to upload the logo. An amazing support
Nov. 1, 2025
Sadhan provides excellent and professional service in a quick manner! Thank you so much. This app is very good and the tracking page is professional.
Store
Stella Harte
Using app
About 1 hour
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