AfterShip Order Tracking for Shopify

AfterShip Order Tracking

Track bulk orders, reduce complaints, optimize delivery

Developer
View on App Store

Rating

4.4

feedback

1,247

Reviews

chart

#747

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    13%
  • Less than a month
    31%
  • Less than a year
    27%
  • More than a year
    20%

Reviews Summary

The reviews for the Aftership Shopify App are mostly positive, highlighting the excellent customer support provided by the team. Customers appreciate the quick responses, helpful guidance, and willingness of the support agents to go above and beyond to assist with any issues. The app itself is praised for its tracking features and the ability to keep customers updated on shipping statuses, leading to improved customer experiences. However, there are some negative reviews mentioning difficulties in canceling subscriptions, high pricing for premium features, and issues with billing practices. Some users also expressed frustration with limitations on carrier support and the lack of transparency regarding pricing tiers.

Highlights

Excellent customer support and quick responses
Effective tracking features and improved customer experiences
Difficulties in canceling subscriptions and high pricing for premium features
Issues with billing practices and lack of transparency in pricing tiers
Limitations on carrier support and frustrations with app functionality

Rating Breakdown

  • 5
    82% (1,024 ratings)
  • 4
    7% (92 ratings)
  • 3
    2% (19 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (102 ratings)

Reviews with Text

  • 95% (1,183)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 16, 2026

Using app

About 5 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 25, 2025

this is the so bad app you pay more for nothing just for nothing there is no cancelation button in the app do you imagine and afership tracking app i had pro plan and app said me that i cant downgrade this is joke i think if you install this you are not free to choose plan they preapare plan for you and dont accept cancel the minumum star is 1 if there is 0 ...........

Using app

About 1 month

Total reviews

2

Average rating

1.0

5 / 5 Share

Nov. 20, 2025

Aftership has been great.. The support from them and the availabilty to get on a call and ask questions whne needed has been amazing. Our Team with Aftership has gone above and beyond making sure that we are able to utalize every part of the software and maintain the service to our customers that we need to maintian a great customer experiance.

Store

RUDIS

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2025

Sadhan provides excellent and professional service in a quick manner! Thank you so much. This app is very good and the tracking page is professional.

Store

Stella Harte

Using app

About 1 hour

All reviews

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