All reviews

Rating Breakdown

  • 5
    83% (3,972 ratings)
  • 4
    9% (444 ratings)
  • 3
    2% (99 ratings)
  • 2
    1% (38 ratings)
  • 1
    5% (218 ratings)
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5 / 5 Share

June 13, 2021

The Tech Support for this company is always available to help. This is not my first but third or fourth time. They are always very help. Good sign of a good company.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2021

Started using this app recently. it has a free plan of upto 50 shipments. Go for it if you are just starting out.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2021

excellent customer service, I'm still testing it but so far it seems excellent, When I have more experience with the program I will let you know how.

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 13, 2021

Sonalli was amazing through the onboarding process and made it so quick and easy. Helped me find all the necessary links to edit my shipping page and remove the branding.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2021

Really good customer support as a vendor. Highly recommended service and the software is top notch! It is pretty essential for my business.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2021

Awesome support by Sonali! This app has helped my store a lot. Loved it! Highly recommend this app!

Store

Retril

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

June 12, 2021

Awesome support by Anurag! This kind of high-quality professional adds so much value to the company. To the point, fast and accurate. Almost hard to believe. Keep up the great work!

Store

Klevary

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2021

Polite and straight to the point, customer service is great as they effectively helped with all my queries.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2021

love this app :) this was perhaps the best customer service I've received from any app help centre. and the app itself works great!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2021

Great app so far, it has great features and staff is pretty cool. They respond quickly and cleared up my doubts.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 10, 2021

This app has been helpful to keep our returns easy for the customer and informative on our side (good selection of reasons etc) Pairs well with Shopify. Customer service is excellent which is important when you need it.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2021

Best App For Order Tracking and Notifying The Customer As Well. Very Responsive Customer Support & Easy Setup Makes This App Very Convenient.

Using app

About 1 month

Total reviews

10

Average rating

3.8

5 / 5 Share

June 10, 2021

Support was amazingly quick and the person helping was very friendly and swift while addressing my problem. Highly recommend this app

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2021

Very useful app! and support is amazing. They are very kindly and solved my tech questions! Highly recommend this app!

Store

Spora

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2021

The staff was very helpful and tracking is accurate, extended my trial and looking forward to explore more into integration with other apps.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2021

I completed all the steps for setting up the app and at the end I contacted support and they were a great help in assisting me. Fast, efficient, and friendly.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Despite having some initial issues with this app as the wrong courier was automatically identified (e.g. DPD instead of DPD UK), after some excellent customer service from Riyaz at Aftership, the tracking is now working. This is a great service as it helps customers track their order at each stage of the process which will enable us to offer a great customer service. It's very easy to use. I would recommend this app - just make sure the correct couriers are used otherwise it won't track your orders.

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 7, 2021

Great app, fast and good customer service It also served me very wellI removed my trademark in less than 2 minutes

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2021

This is the best tracking app i have ever used. I highly recommend it. I have used it for about 2 years now and its great. Simple to use, easy to understand, the layout is clean and customer support is FAST and GREAT! A must have app for your store if your serious about ecom.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 7, 2021

Replaced my current delivery tracking and notification app with Aftership. Night and day difference in the program and the deliverables to the customers. Thank you, still exploring all the great features.

Using app

About 1 month

Total reviews

2

Average rating

5.0