AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,727
chart
#281
All reviews
Rating Breakdown
Review RSS Feed
July 25, 2021
I'd love to be able to use the customer notifications with the free plan, but unfortunately that is not available. I wanted the branding removed from the tracking page, and the customer support was great with helping me out. Very friendly and competent.
Thank you for your valuable feedback. I am sorry; as of now the feature to send notifications is not available on Free plan. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that you always experience the best customer support. Regards, Team AfterShip
July 25, 2021
Good customer service.Friendly and patient to solve my problem.You solved my problem.Thank you so much!
July 23, 2021
Great service when I asked for help. great app. i look forward to using the app in the future for my store.
July 23, 2021
I love this application. Everything works properly and the customer service is very good, highly recommend this application. Very reasonable price
Nov. 5, 2021
I haven't utilized the app yet, but customer service is fast and reliable. I would recommend using the chat box. Update*** I have used the app, and it is very reliable. I would recommend using for your shipping communication services.
Feb. 6, 2024
Nitin has been particularly helpful with answering my questions, timely and friendly service. Afterships new Okendo integration, allowing us to use a "delivered" trigger for our Product Review and therefore Post Purchase emails is great. Customers will love this communication being timely rather than receiving a blanket delay.
July 22, 2021
Excelente aplicación para gestion y seguimiento de envios ojala agreguen mas transportistas locales en colombia
July 23, 2021
its a great app, i just found it a bit difficult to complete the setup, but i think that was my fault, the support was extremely helpful great job!
Thank you for your valuable feedback. We are glad to know that you liked our app and found it useful. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that you experience the best customer support. Regards, Rupam Team AfterShip
Aug. 3, 2021
Merci et grand merci pour votre aide Manish et Varun. Vous avez un support hors norme avec des agents serviables et en or. le support fait tout ce qu'il faut pour vous aider et tout vous expliquer. je découvre l'application qui me parait géniale et j'ai appris énormément sur le potentiel de cette application. SAV rapide et efficace
July 21, 2021
very good experince with aftership products i like this app very much grate trucking of products any very good detaling
July 21, 2021
So far so good, no complaints. Seems to be a good app, will update with more information once I see how things work out with the app.
July 21, 2021
I use this app to track orders. Ppl really listening to our needs it's cool. I recommend this app for everybody
July 21, 2021
Support is immediate and helpful, messages take dressing up, but good full control. now i need to get to 100 chars
July 21, 2021
great support from Amish! He very efficiently explained over google meet how the app works. Thanks, I look forward to using this app.
July 20, 2021
I used this app to help me track orders. The customer support team responds quickly with answers. App provides accurate tracking information. Overall my experience with this app is over 5 stars.
July 20, 2021
i used the customer service portal to help me update the tracking URL logo they were excellent and prompt
July 20, 2021
This app provides accurate tracking information of customer packages. I love it and highly recommend it
July 20, 2021
Customer service is very friendly, helpful and fast! So far, I haven't had any issues using the app.
July 19, 2021
Easy to set up. Works great. Tracking page looks good. Very helpful customer service. Highly recommended.
July 19, 2021
Customer service from Amish was very quick and efficient! Thank you for making it so simple to remove branding!