All reviews

Rating Breakdown

  • 5
    83% (3,943 ratings)
  • 4
    9% (439 ratings)
  • 3
    2% (98 ratings)
  • 2
    1% (38 ratings)
  • 1
    4% (209 ratings)
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5 / 5 Share

May 8, 2021

It is very nice. I like it very much. It helps me solve many problems, so I recommend you use this app

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2021

The Support Client is great and really help me quickly. I was stress with something that was unabled to fix and they help me really well.Thanks they are the best

Using app

29 days

Total reviews

1

Average rating

5.0

4 / 5 Share

July 20, 2021

Amesh was very helpful. Great support from the AfterShip App. I am new to Shopify, so much to learn

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

May 7, 2021

The support team was super responsive. They helped my right away and were very patient. Highly recommended.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2021

So far, the app has been great! We just joined, but support's responses are very helpful and the set-up has been very intuitive.

Store

Fruily

Using app

7 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2021

Anurag helped me out with tracking app issue I was having and resolved it very promptly. Very enthusiastic and knowledgeable person. Thank you for excellent support.

Using app

About 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

May 7, 2021

Great App! Love all the notification features. Sometimes it doesn't sync right, and sometimes it doesn't identify the correct shipper if using multiple methods of shipping for dropshipping, but besides that it is worth it!

Using app

Over 2 years

Total reviews

3

Average rating

4.7

Developer Reply

I am glad to know that you are exploring our app and I am sure you will find it useful. In case you need any assistance while using the app, please do not hesitate to contact us back and we will be happy to help you. Our Support Team is available 24/7 on live chat to assist you. Regards, Team AfterShip

5 / 5 Share

May 6, 2021

I am using AfterShip it is a fantastic app and tracks very well, and their customer service is phenomenal.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2021

I really enjoy this service thus far and it has made it easier for my customers to track orders. Customer service was very helpful!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2021

I used this app to add an order tracking page to my website so that customers can have a better experience. The app works great and there is amazing support. Highly recommend!!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2021

We've been using AfterShip for a couple of months, and it's a great piece of software, with advanced functionality, simple to use, and fairly priced. The friendly and efficient support is a live-chat away.

Store

baiiad

Using app

Almost 2 years

Total reviews

10

Average rating

4.6

5 / 5 Share

May 5, 2021

Great app that solves all my tracking needs! And the customer support is ridiculously good! 10/10 A+

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

I used this app to help me with my order tracking. I had Anurag one of the support specialists walk me through the entire process, he went out of his way to do screen-share with me and walk me through full integration with my store. Awesome customer support!

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 5, 2021

Good customer service, but it is a little bit confusing and time consuming to set up tracking page. Need to have tutorial videos to better help customers set up tracking page.

Using app

About 2 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your kind words. Glad to hear about your experience with our customer support. As far as the issue with the videos not available for the setup, we are working on it to launch the help videos soon. In case if any assistance is required, you can always use the chatbox option to reach out to us 24*7. Regards, The AfterShip Team

5 / 5 Share

May 5, 2021

Great app, I've used in the past, and now im here to test it again, there are so many improvements, I really think this app is great!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

Very good and quick service. Im now clear about what to do next in my process thank the guy who helped med.

Using app

6 months

Total reviews

9

Average rating

4.0

5 / 5 Share

May 5, 2021

Utilisation fluide, simple et efficace. Les personnes sont là pour nous aider et nous aide très efficacement et sont à l'éoute.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

I needed some help with my store and a guy named Harshvardhan kindly helped me and fixed all my problems!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2021

L'assistenza è veramente gentile e mi ha aiutato ad impostare tutto senza problemi. Grazie infinite!

Using app

Over 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

May 5, 2021

Super helpful support team, Very response and guide us to setting up. The app is easier to navigate than I initially thought it would be. I'm excited to add a tracking page for my customers.

Using app

About 7 hours

Total reviews

2

Average rating

5.0