All reviews

Rating Breakdown

  • 5
    83% (3,944 ratings)
  • 4
    9% (439 ratings)
  • 3
    2% (98 ratings)
  • 2
    1% (38 ratings)
  • 1
    4% (209 ratings)
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5 / 5 Share

March 31, 2021

This app is great! Also, the customer service is top notch. I definitley recommend you use AfterShip.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2021

The best app to track orders. Easy to integrate with all the main essential services. Quick and efficient customer service. Definitely recommended

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2021

I'm a beginner, but the app it's easy to install and set. Support it's great and super fast. 5 stars!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2021

I haven't officially used the app on order as I am still in the early stages of my store but I went to customer service for some help and they were very prompted and helpful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2021

Simple to set up, extremely easy to customize your tracking pages. Excellent customer service, and a well designed easy to follow UI!

Using app

30 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 30, 2021

This app is great, it does everything I need it to do. Their customer service is also very helpful. I definitely recommend this app!

Using app

4 months

Total reviews

2

Average rating

5.0

4 / 5 Share

March 30, 2021

wow haven't used app yet, but customer service is pretty fast & made a good impression, ill be sure to come back if i have any update of the service itself.

Using app

About 1 year

Total reviews

3

Average rating

3.3

Developer Reply

Hello, Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. Regards, AfterShip Team

5 / 5 Share

March 30, 2021

New to this but the customer support I got was very quick and helpful. Thanks. Let me now put it to use and see.

Store

Crownem

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 29, 2021

Super helpful customer service! They removed my branding very quickly. App itself is clean and goes great with my theme.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2021

I love this App and they have great customer support! I hightly reccommend this app for your shopify store.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2021

At first it was a bit complicated to use but with time I started realising how great the app is. I love the fact that it is free and if you contact the support, they are willing to remove their branding for free. Customer service is always eager to assist. Manish helped me swiftly. Was the first to ever assist my queries and he has great product knowledge. So far 1 of the best tracking apps out there. Johnlouis from mymonaveli.com

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

March 28, 2021

great app! I can customize what my customers see (slightly disguising the dropshipping) and I love how it gives me average shipping times for my products per country so I can accurately inform customers. I also really like how it syncs with Shopify emails and sends out for delivery and delivered emails. highly recommended.

Using app

29 days

Total reviews

3

Average rating

4.7

5 / 5 Share

March 28, 2021

Amazing customer service by Riyaz!!! It was nice to see that I can get the best service when dealing with a lot on my plate. Saved me time and money!!!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2021

Very Nice customer support ! Very organized App. Works well and has a lot of awesome features. Definitely worth it

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 26, 2021

I absolutely love this app. They have great pricing and love how easy it is. Great customer service. Thank you.

Using app

5 months

Total reviews

2

Average rating

5.0

1 / 5 Share

March 26, 2021

They are not able to track 1/5 of my orders, DO NOT use it!! They CAN'T give you a time for how long they can solve this problem. Not working at all! The worst app on Shopify... waste my time

Using app

27 days

Total reviews

5

Average rating

4.2

Developer Reply

Hi, Apologies for the inconvenience caused. As you are connected with chat and email for your issues with us. We will update you as soon as this issue is fixed in the meanwhile, you can always reach out to us via the chat option available on your account or email us at [email protected]. We are available 24 X 7. Regards, AfterShip Team

5 / 5 Share

March 26, 2021

Great app. Top-notch support! Must have for your store. You get great value with the order tracking. Let's your customers track orders with multiple carriers.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 26, 2021

I literally just integrated this app so I haven't used it yet. I recommend asking for reviews maybe a few days - weeks after integrating it. Thanks for your help Sonell!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

Customer service is 5 stars. Somehow they fix any issue I did not understand. I could not set up aftership without the prompt help of their service.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

I use AfterShip to help with the tracking orders, and works great! I recommend...................!!

Using app

4 months

Total reviews

1

Average rating

5.0