All reviews

Rating Breakdown

  • 5
    83% (3,944 ratings)
  • 4
    9% (439 ratings)
  • 3
    2% (98 ratings)
  • 2
    1% (38 ratings)
  • 1
    4% (209 ratings)
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5 / 5 Share

April 4, 2021

So far so good. I've signed up for the free account to get started and get a feel for it. I was able to set up a beautiful custom page in less than 30 minutes. Incredibly simple and doesn't require a whole lot of HTML/coding knowledge. Once I connected my Shopify account, I was able to remove the Aftership branding by simply requesting it. Loving the ease of this so far! I am looking forward to upgrading and seeing what else I can do with this.

Using app

7 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 3, 2021

5 star customer service they were great! App itself is 4 stars but is super good as it integrates with Klaviyo emails so I can already use my preset themes and layouts (as well as edit it in an app I am familiar with). Some down sides were that the tracking page is a little bland/empty. I've seen others with a map showing the end/current destinations. Another thing is that there is no blacklist option available so I have to figure out the filters I will use on Klaviyo's end instead. They said they will implement these soon enough so I'm excited for that.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. Regards, AfterShip team

5 / 5 Share

April 3, 2021

I had some problems when configuring the application due to lack of knowledge, but it is very simple even at the beginning. Customer service guided me through a few steps in the setup. The chat responds on the spot and they are very welcoming! Congratulations to the whole team!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2021

great customer service. the responded in the chats in good timing even though it was late in the night.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2021

Loving it so far, easy to intergrate with loox. I would use this over some other apps on the marketplace

Store

Cosyco

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2021

had some problems installing the app at first but customer service guided me through all the steps to correct the problem in under 5 min.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2021

This is an amazing service i have used over the past year and recommend to everyone. the platform is easy to use also

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 2, 2021

Easy to set up with great customer support. Alleviate a lot of stress handling shipping I recommend this app.

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. AfterShip Team

5 / 5 Share

April 2, 2021

I've used AfterShip with my previous two online stores and it just keeps getting better. Great job Andrew and the rest of the team!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2021

So far so good. Varun was quick to respond to my question and very helpful in getting me answers. Thank you

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2021

Great App. Great Customer Service! Exactly what I was looking for to make my life easier and more profitable of course! Thanks again

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2021

The best tracking app!! I have tried a lot and I really could't find one which provides my needs, then I decided to try this one for my site and it works very well even the free version!! I recommend it. I also download the app for myself

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2021

It's user friendly and the support is good!It can integrate with Klavyio and can send notification to customers to update the delivery status.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2021

This app is easy to install and looks very clean! The customer service is awesome as well. 10/10 recommend this app if you are considering it!

Using app

About 1 hour

Total reviews

3

Average rating

4.7

5 / 5 Share

April 1, 2021

I had issues integrating the shipments and customer service fixed it up for me. Very happy with the service.

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

April 1, 2021

I used this app to install reviews on my product page and homepage, both worked like a charm and was super easy to use

Using app

8 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. AfterShip Team

5 / 5 Share

April 1, 2021

The customer service received through chat was great! The rep was very helpful. Although we don't get returns (offering great quality human hair)....we will also be downloading the Aftership Returns app for a smooth customer experience should there be an exchange needed in the future:)

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

April 1, 2021

Very good customer service! Helped me out quickly! I recommend it. Thanks very much for such a good app!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2021

Undeniably, Aftership and all its services are the best possible choice out there in the Shopify app store. Both the app experience and customer service are outstanding.

Store

Sdushoy

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2021

I would recommend Aftership to any online business that sales merchandise. Items like clothing, shoes or any other products.

Using app

6 months

Total reviews

2

Average rating

5.0