AfterShip Order Tracking

April 29, 2020

M'as été conseillé, pas eu le temps de l'essayer ! Cette évaluation est arrivée avant la fin de sont installation. A plus tard pour une évaluation plus constructive !

April 29, 2020

i dont use the app a lot, i have doubts to configure it, but nothing that an youtube tutorial cant resolve

April 28, 2020

I like the service (essential for my customers), but the customization could use some work to match brand styling better.

April 28, 2020

I cannot express enough the amount of frustration we are experiencing right now. We have around 400 tracking numbers saved with the wrong couriers, which means over 400 customers cannot track their orders. The app misread the couriers, or something happened there (I don't know because support does not want to have a look). I have been sending emails to support ONE WEEK!! They asked me to grant them access to our Shopify store, as they would need to delete all wrong tracks and replace them. And that was it. No one has checked anything. After a few days and emails, they came back asking me if I saw their colleague's email response, which was about an unrelated issue! Like I have problem X, and they come back like "hey, did you see my colleague's response to problem Y"? (they don't read previous tickets nor pay attention to what's going on). To charge me $552 last month for excess shipments (surprise!), they were quite fast. I emailed about the charge, and I got a response within hours. Money is money, I guess. So here we are. With a $199/mo membership, we are waiting over a week to fix something that is generating a significant support debt and taking a lot of time. If they treat like this someone who brings almost 10k shipments a month, I cannot imagine what they'll do with smaller merchants. I hope they do read this review and answer ANY of the many emails we have sent since asking for help since. The issue is not resolved, and they are just ignoring it. We are thinking about escalating this with Shopify. Seriously, these people have over 3k reviews. They won't give a damn about you as they are well established now. I never experienced this kind of behavior from them before. Not sure why they dropped the ball.

April 26, 2020

remains to be seen. I still haven't managed to make the settings until the end, it takes time and it asks me to revive before. I can use certain options. but it looks ok. remains to be seen

April 26, 2020

FRAUD FRAUD FRAUD. The only reason they have 4.6 stars is that they MAKE you review when you download the app. I signed up for the "free" plan and got a BILL FOR $390!!! What!? It even says on the website there are no extra charges for the free plan!! They have not responded to me when I asked for a refund again. I will continue to battle this because this makes me feel it is a BAIT & SWITCH! I hope someone can resolve it. I even have a feeling they are going to bill me again for something else. This has been a TERRIBLE EXPERIENCE! I can only change this to a positive review if they are able to provide great customer service and provide a full refund.

April 26, 2020

Im not sure how well it works, i was asked to review it in order to get the free plan. Hopefully it's worth it.

April 25, 2020

they asked for a review before I've even used the app. No idea if it's good. But I guess I'll give it a try

April 24, 2020

THIEFS! Beware they have plans called "FOREVER FREE 0$/Month". Lo and behold you get a charge on your credit card statement for $300 for excess shipments at $0.5/shipment. these guys are professional scammers.

April 23, 2020

Just started using it and they ask for a review so I’m not sure. Hhghgghhhggnhdddbnjjjjjjhhfrdcvshi grdjjufgbnjk tgdg

April 22, 2020

have not used it yet, will update once its working and being used, The app asked to leave a review before we used it app for tracking.

April 22, 2020

It is a very good app if you are beginning with your company. Very easy to work with! For a beginning company I would really recommend this. If I am having more sales, then I will review again about this amazing app! For now, I need to go sell some products

April 21, 2020

vamos a probar, he oido buenas criticas de esta app, y me decantado por ella espero tener buena experiencia

April 19, 2020

I really like how it works,enjoyed it a lot really.I can recommend this application for all the businesses

April 18, 2020

beautiful good app for tracking your order, is very useful for create major security in the customers

April 18, 2020

Still looking into it. Will report back when I decide to keep or not. You'll need to write an review to use the free version.

April 22, 2020

I'm gonna use this app to track my orders on a daily basis. The free version is only available after leaving a review like this one. But it's worth it

April 18, 2020

cool app i used ti track orders. love it can't work without, very very very goooood. essential if you are a beginner

April 17, 2020

If you are having any trouble good luck getting any sort of help. Every other app has a live chat feature to get help and with this app it takes days and they don't even answer your questions when they do respond. I chose this app because I saw it was the largest and other trusted brands use it but for dropshipping especially beginners this app will just frustrate you and waste your time.

April 15, 2020

I have been victim of fraudulent practices from Aftership. I have been charged 29$ for an app that doesn't work. The app is linked to my store but doesn't track the packages. I have contacted the customer support and Seema didn't want to install the app for me even though I paid and i have thousands of customers every month. I asked she add me on skype to show me and she didn't want. Don't waste your time guys