AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,732
chart
#281
All reviews
Rating Breakdown
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July 7, 2019
Please provide more information on how to setup the app so that tracking codes can work on it. Otherwise, it is user-friendly to use.
May 22, 2020
This app support is ridiculous. Anurag Pal, the lazy guy that dont want to help me with any of my problems. His words "AfterShip is just a tracking app, contact your courier for support"
June 29, 2019
Great app overall needs some improvements, but does the job for tracking customers packages on your site. Does everything you'd expect from a major shippers tracking apps. Very well done app we are happy with it on our store. inflatablefunwarehouse.com
June 18, 2019
So I haven't been using this app long enough to give a credited review, however I will change my star once I do
June 25, 2019
The app is easy easy to set up. Still feeling my way around though. I like the fact I was able to make a separate page for my customers to track packages on my website. ( included in the free package) Also 100 free tracks monthly. Great for someone just starting out. I do recommend the app. Makes it easier on the customer and me.
June 17, 2019
It is ok but the track my order page on my site always says tracking doesn't exist. Not sure how I can fix it
June 13, 2019
so far, not easy to use App. I don't find the way to have automatic sync the tracking information but only manually update, that should be something hold back.
June 12, 2019
I have used the app now for 6 orders and it works great. Easy to install and great support videos on how it works and configurations.
June 10, 2019
It's way overpriced. Support is a joke. Doesn't have any feature that you can't find elsewhere for half price and better support.
June 10, 2019
I use this app to help keep with with customer's tracking information. It helps me a lot by cutting down on customer's inquiries about their product(s) when being shipped.
June 5, 2019
Great app in theory. I like that I can easily track all my shipments from a single dashboard and have a custom URL with my shop name as a subdomain. However I don't like that the app is disjointed. If I click on the app in Shopify, I am taken to my aftership admin portal, which is only useful to see store connections. I then have to navigate from there to my aftership webapp - once you finally get there we then have another problem... Aftership doesn't seem to support Aliexpress Standard Shipping carrier with a 'DP' prefix or Fedx starting with '91' (which is what I use the most) and even other carriers such as China EMS (ePacket) which does seem to work, I do not get as much tracking detail as I would on Cainiao. Or maybe its just me and I haven't set it up correctly. I'll eat my words if someone from aftership can show me how to make this work as I expect!
June 4, 2019
Good app, easy to use. Customer friendly, not a problem with it. Looking forward to upgrade. St
June 3, 2019
I will add review stars after it's great with free package for epacket. Thank you so much aftership
June 1, 2019
I'm still learning to use this app, but until now I'm happy with the same. I just want to automate the return and exchange process. To save some time it is best to use something like this. So, now I just have to click some options and done.
May 21, 2019
Perfect, very good this app, help me to track all my orders thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
May 17, 2019
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May 13, 2019
The app do the job for my dropshipping store, huge selection of carrier. Some are missing, but still an efficient app. I do recommend !
May 10, 2019
Will give 5 stars when they show why all orders are not in sync. Overall a very good and user friendly app.
May 6, 2019
My store is still new and so I haven't started using the app live, but the support from the team have been exceptional with ensuring my store is ready for launch. Keep it up guys. Can’t wait to launch