AfterShip Order Tracking
Branded order tracking that keeps customers informed
Rating
4.4
feedback
1,240
chart
#608
All reviews
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Jan. 29, 2024
Nov. 7, 2024
Saransh and Aditya are very supportive, helpful and prompt. Great customer service. Thank you for your help! Really appreciate it!
Sept. 6, 2024
Their customer support is one of the best we ever had. Thank you very much for the help Aditya!
Jan. 18, 2024
Great support provided by Ankit from the Aftership Support Team. Highly recommended!
Jan. 15, 2024
Although my experience with the app just started today, the customer service quality has already made a positive impression.
Jan. 15, 2024
I'm really impressed with the kind of customer service this app provides. They were there for me throughout the setup process and made sure everything worked smoothly. Every time I called them, they were receptive and helpful. Two thumbs up from me!
Thank you for sharing your valuable feedback with us. We are delighted to hear that our application met your expectations and provided you with a positive experience. At our company, we strive to provide our users with engaging and enjoyable experiences, and we are glad to have achieved this with you. If there are any specific areas where you feel we could improve, please do not hesitate to share your thoughts with us. Your input is highly valued, and we are committed to using it to enhance our services. We look forward to the opportunity to serve you even better in the future and hope to earn a 5-star rating from you. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip
Jan. 13, 2024
Absolutely useless customer service from Ankit. They take no responsibility for their partners that plugin to their software. It's ridiculous. Awful, awful customer service and the software is pretty awful too. Can't believe it's so expensive.
Thanks for your valuable feedback. We understand that you are not satisfied with the support you have got which has negatively impacted your experience. We value you as a customer, and it is disheartening to know that we have not met your expectations. For this, we are assigning dedicated support for your AfterShip Tracking account. Please check your inbox, as you will be contacted via email shortly. Trust us, we work very hard to make our app user-friendly and provide a great support experience. Regards, Team AfterShip