All reviews

Rating Breakdown

  • 5
    82% (1,039 ratings)
  • 4
    7% (93 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (101 ratings)

Reviews with Text

  • 95% (1,199)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 10, 2024

Great app that we have been using for a couple of years. I had a small issue today and the support was excellent! Thank you Priya.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Very Helpful!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Saransh was patient, attentive and knowledgeable. He helped me verified the Sender email quickly. Thank you Saransh!

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Aseem helped us fix an important issue that we faced when we moved to Shopify headless store.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

I've recommended AfterShip Tracking to colleagues partly because of the phenomenal customer service. Every time I've reached out with a question or issue, they've been extremely knowledgeable and highly effective in their responses. You can tell they genuinely care about your satisfaction with their app, and that kind of level of attention is brilliant advantage when trying to run an online shop.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

great

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Exceptional support from Rajat! The AfterShip Order Tracking app for Shopify has elevated our tracking experience with its efficiency and ease of use. A must-have for seamless order management. Five stars!!

Using app

1 day

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Ankit and Garvita are just Amazing. Their Customer Service's outstanding AfterShip tracking feature is a game-changer for my business, but what really stands out to me is their outstanding customer service. I've been utilizing AfterShip for a while now for tracking shipments, managing returns, and securing shipping insurance - the seamless integration with Shopify is solid. The app is robust, significantly simplifying what can often be a complicated shipment management process.

Using app

1 minute

Total reviews

17

Average rating

4.8

5 / 5 Share

Dec. 31, 2023

Great customer service

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

Experience was good. Appreciate the immediate assistance provided by Mr. Saransh. Thank you!

Using app

Over 6 years

Total reviews

21

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Really good app, liked it right away. Provides lots of customization options and the support is amazing, special thanks to Nitin. Truly satisfied with it. 10/10.

Using app

About 3 hours

Total reviews

22

Average rating

4.6

5 / 5 Share

Dec. 26, 2023

Using app

12 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 23, 2023

The apps works very well and the customer service is excellent.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 23, 2023

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

great experience, thank you

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

AfterShip has strong strong customer service. Thank you, Nitin, for your help quickly resolving our issue.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Great app that helps to automate shipment tracking for my customers which drastically cuts down on customer service inquiries.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Very nice app very professional customer service

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Very responsive! I had an issue with setting up a custom domain, and the support team helped me go through the case shortly!

Using app

1 day

Total reviews

8

Average rating

5.0