All reviews

Rating Breakdown

  • 5
    82% (1,039 ratings)
  • 4
    7% (93 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (101 ratings)

Reviews with Text

  • 95% (1,199)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 16, 2023

Es ist eine App mit einem großartigem Support! Die App ist sehr gut und einfach aufgebaut. Empfehle sie jedem Anfänger.

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

great all sorted, friendly and knowledgable support from Nitin.

Using app

About 3 hours

Total reviews

13

Average rating

4.9

5 / 5 Share

Dec. 12, 2023

Very helpful team to chat to, fast to resolve

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Nitin was very helpful and quick to respond to my enquiries regarding the setup process.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Ankit was very knowledgeable and helpful in our integration of Aftership, he is a great asset to your team!

Using app

13 minutes

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 10, 2023

So far so good with an hour looking through the options and customising for a basic store setup

Using app

About 3 hours

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for your valuable feedback. We are pleased to know that you are happy with our services. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

Dec. 10, 2023

I needed help changing my sender email, i got connected with Priya, she helped all the way through, she was quick, she answered all questions.

Using app

About 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 10, 2023

Support of this app is very good. Just needed help and they not only answered my questions but connected on a video call with me

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for your valuable feedback. We are pleased to know that you are happy with our services. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

Dec. 7, 2023

Store

NEIWAI

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Ankit - what a great guy! Great service, very efficient! thank you

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Very responsive. Even joined a video conference call to help out.

Using app

Over 3 years

Total reviews

21

Average rating

5.0

1 / 5 Share

Dec. 5, 2023

App doesn't work, seems to be linked to someone else's business and Aftership saying this isn't the case even after providing screenshots stating this. Seems the apps on Shopify need some better vetting process as too many frauds getting around

Using app

10 days

Total reviews

7

Average rating

2.1

Developer Reply

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our users. We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us. It appears that the issue come from the synchronization of previous credentials, leading to the encountered problem. We really value your business and we've sent you an email and looking forward to your revert to make your experience better. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip

5 / 5 Share

Dec. 3, 2023

I really appreciate the help from Aftership customer service

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

Very helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Aftership tracking is a great app and definitely provides with awesome support. Rajat was especially good about providing and following up with us and solving our issue on the go. Highly recommend this app.

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

I am trying out this app for my store and had a question that was promptly answered they definitely have a great understanding of great customer service! Thank you for the help. Look forward to seeing what else your app can do to help out my business

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Set up extended free trial in a couple of minutes

Using app

9 minutes

Total reviews

3

Average rating

5.0