All reviews

Rating Breakdown

  • 5
    83% (3,937 ratings)
  • 4
    9% (439 ratings)
  • 3
    2% (98 ratings)
  • 2
    1% (38 ratings)
  • 1
    4% (209 ratings)
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5 / 5 Share

April 3, 2024

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2024

Customer Support on this app is outstanding!!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2024

I had a great experience with support, particularly with Priti who was very helpful and responsive. Thank you very much!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

April 2, 2024

Thank you for great app and support! Lovely, best app for tracking and customer service!! very convenient dashboard !!

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 2, 2024

The support was very useful and kind. Thank you!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2024

Thanks to Rajat, who solved the issue quickly and great response time.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2024

Miss Garvita helped me solve my problem, thank you for the time she takes to help people like me, she is helpful.

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 1, 2024

Very good customer service from your agent named Priya.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2024

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2024

Nitin was the most impressive support person I have come across on my ecommerce journey. I initially thought I might have to speak with the CEO, however, I believe that Nitin knows as much as he does. Thank you very much!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2024

great service when i needed help fixing something or extending membership

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2024

Store

Ysina

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2024

I'm starting to use it and I like it

Store

Rynkas

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2024

great app love there suppurt team

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2024

I had a fantastic experience with the customer service team at AfterShip Tracking. They were incredibly helpful and accommodating every step of the way and truly made managing orders a breeze. I have no doubt their support and dedication to customers is a game-changer in the ecommerce industry.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2024

AfterShip is a game-changing order tracking and shipment management app for ecommerce businesses. As a seller with multiple stores, it has streamlined my operations by consolidating shipment tracking from various carriers into one user-friendly dashboard. What stands out is the exceptional support from their team, particularly Priti. She guided me through the setup process with professionalism and a friendly attitude, ensuring I could fully utilize AfterShip's features without any hassle. Priti's expertise and personalized solutions tailored to my business needs were truly impressive. Her commitment to providing top-notch support exceeded my expectations. Overall, AfterShip has optimized my workflow and enhanced customer experience. The robust tracking capabilities, combined with outstanding support like Priti's, make it a highly recommended solution for ecommerce sellers.

Using app

9 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 2, 2024

Priti was amazing! Perfect! Everything that I asked was explained to me. I'd say I'm in love with this customer support. Very quick, you notice that you are talking to a human and not a machine. Priti was very helpful and kind. Saransh was fabulous as well. She helped me claiming a gift. Very efficient!

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2024

The person who helped me was great

Using app

17 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2024

Very helpful customer service from Rajat! No long wait time. He was able to cancel my subscription for me and was very pleasant and helpful! Made sure all my questions were answered before ending the chat. Thanks again!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2024

Thank you for helping to set up AfterShip App, Priya!

Using app

2 days

Total reviews

4

Average rating

5.0