AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.4
feedback
1,262
chart
#756
All reviews
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May 30, 2023
Ankit was very helpful & answered all my questions. He hopped on a call and walked me through different feautures
May 30, 2023
Ankit's customer service was great. He helped me resolve all the issues I had. Definitely recommend this app.
May 30, 2023
I found Ankit extremely helpful and he fully explained the merits of Aftership and the benefits it will bring to the business
May 26, 2023
Thank you Priyanka, for your patience in answering my questions, and for following up promptly.Thank you so much
May 25, 2023
Great and patient customer service by Aseem. He took the time to go through everything to make sure that it is all clear.
May 24, 2023
Aseem was very helpful when getting me onboarded. He also extended my free plan by 7 days more! Thank you!
May 24, 2023
App works fine, nice support service! thanks so much for answering to our needs and questions on real time!
May 24, 2023
Muy buena app para mantener informados a los clientes sobre el estatus de sus pedidos, envia correos y SMS, también la atención es de lujo, tuve un problema porque en México hay varias paqueterías con el mismo formato de codigos de rastreo y lo resolvieron pronto, en particular Aseem trabajó bastante y dedicadamente para apoyarme...
June 28, 2023
I spoke with SHREYASI and she was able to answer my questions regarding an error on the slug. I hope this will be resolved now.
May 23, 2023
Debashish assisted us with getting AfterShip set up and custom branded. Really love this app, it will elevate our customer experience and streamline customer tracking questions.
May 19, 2023
Je pense que la solution Tracking est interessante pour le client . IL est rassurant de savoir ou en est la commande Les 3 modules SHipping , Tracking et Return couvrent l'ensemble du besoin Je remercie SHREYASI pour sa patience et sa volonté de m'expliquer ,le moduile TRacKING quand bien même mon anglais est imparfait
May 18, 2023
Really helpful, they are fast and recommended. every must try there app and support team............................ Thank ANkit
Using app
Almost 3 years
Total reviews
4
Average rating
5.0
May 16, 2023
Debashish is a great support team member that help me to see all the possibilities with the app and all the paths to solve my exceptions on the operations hand. We also have a meeting where he share his screen and show us a demo.
May 14, 2023
Aseem is provided an excellent customer service. He went above and beyond to help me. 5 stars. Very polite and friendly.
May 14, 2023
I am testing this app and I chatted with Debashish from Customer Service to understand some of the features. He took his time to explain everything to me. He was very knowledgable of AfterShip platform. I feel more confident now to use this platform. Great Job
May 13, 2023
Thank you for the help and advice that was given by Shreyasi explaining the set up aftership..........
May 12, 2023
I had a great experience with AfterShip tracking and customer support. Ankit was very helpful and walked me through the whole process. The tracking system is interactive and self-service, which makes it easy for customers to use. Overall, I highly recommend AfterShip for any Shopify store looking to improve their tracking experience.
May 4, 2023
Very thorough explanation to get a solution, Animesh provided the best service and helped with an interactive video call. Very nice!
May 17, 2023
Debashish, Aseem, and Anmol were very thorough and kind, patient in explaining about the app and clarifying my questions. I recommend the app to all who need this great service.