AfterShip Order Tracking for Shopify

AfterShip Order Tracking

Reduce WISMO with branded order tracking
Rating
4.5
Feedback
1,201
Reviews
Chart
#338
Shopify

All reviews

5 / 5 Share
April 14, 2023

I never get disappoint from the team . Every time I got complete solution with nice gesture which is make me much obliged and happy !

Store Using app Total reviews Average rating
BL Lashes 24 days 8 4.5
5 / 5 Share
April 12, 2023

This app is very useful for tracking orders all at once! The support team is amazing, and they're always willing to help. We have used this app for so long now, and we can't imagine doing business without it! We also love the fact that it links with Judge.me, and Klaviyo making the purchase journey for our customers smooth as possible. We would give 100 stars if possible. Love it! Thank you so much, guys; a big thanks to Animesh, Debashshi, Rahul, and everyone else who has been helping us for so long! Great partnership!!!!

Store Using app Total reviews Average rating
Cuddle Decor Almost 3 years 19 5.0
5 / 5 Share
April 11, 2023

Support was very helpful with setup. Haven't used the app itself much, but I'm excited to dig deeper.

Store Using app Total reviews Average rating
Stimagz About 3 hours 8 4.5
5 / 5 Share
April 7, 2023

Shreyasi was very friendly and efficient in assisting me with my enquiry today. I have always been impressed with the Aftership app, have been using it for years, can't ever see me going elsewhere.

Store Using app Total reviews Average rating
Caravan Cover Shop Almost 3 years 14 5.0
4 / 5 Share
April 4, 2023

Optimo produto e muito boa assistência. Recomendad para poupar algum tempo e dores de cabeça com os envios.

Store Using app Total reviews Average rating
Bienesencial 4 days 3 4.7
Developer Reply

Thanks for your valuable feedback. We are pleased to know that you are happy with our application and services. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share
April 3, 2023

Very well explained on time, team was on spot with exsisting connection and set up. Highly recommed to anyone who is looking for tracking app.

Store Using app Total reviews Average rating
Vital Gym 4 months 4 5.0
5 / 5 Share
April 2, 2023

A very useful app, the team is very professional, and the response speed is also very fast, I like this app very much

Store Using app Total reviews Average rating
Ever-Pretty FR About 2 months 2 5.0
5 / 5 Share
March 25, 2023

Debashish was very kind and helped me resolve my issues. I am happy the customer service is so responsive and helpeful!

Store Using app Total reviews Average rating
HouseofQuruxleys 9 months 2 5.0
1 / 5 Share
March 25, 2023

Não recomendo. Estou tentando falar com o suporte, porém sem retorno. Foi feita uma cobrança exorbitante no meu cartão no valor de USD 413,80 para 1 MÊS sendo que nem fiz upgrade do plano, nem vendas.

Store Using app Total reviews Average rating
Tempore Plus About 1 month 1 1.0
Developer Reply

Thank you for your feedback. Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users. We would be more than happy to talk to you more about this issue over a brief meeting. One of our experts will be reaching out to you via email. Please let us know your availability so we can help you over a Zoom call. Please don’t hesitate to contact us directly at [email protected] if you have any questions or want to check our availability. Our Support Team is available 24/7 to assist you and resolve any concerns you may have. Regards, Team AfterShip

5 / 5 Share
March 25, 2023

Debashish was extremely helpful in helping me sort through a shipping issue. 5 star customer service. Thank you so much!

Store Using app Total reviews Average rating
The Useless Pancreas About 1 year 15 5.0
5 / 5 Share
March 24, 2023

Customer support was able to share screen with me and resolve my concerns quickly . I look forward to working with this company

Store Using app Total reviews Average rating
For Your Life Style About 19 hours 2 5.0
2 / 5 Share
March 21, 2023

It does what it promises but my last interaction with the support was horrendous. They try to answer your message with whatever they can to be the last word on the chat but nothing is actually resolved. That just forces you to be answering an infinity conversation of "I'll take a look", "thank you", "you are welcome", and "ok,"... until they bounce you to the next colleague. Its torture. Total $H!T show. So far there's no option for an APP that I'm aware of that does the same but I'll move away from them if I could.

Store Using app Total reviews Average rating
The Keratin Store Over 6 years 8 4.1
Developer Reply

Thanks for sharing your valuable feedback. We regret to know that you had to face this issue with our customer service support. We have found that the issue for the custom domain has been resolved. We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share
March 19, 2023

Very good support helped us over 1 hour to solve our issue. Highly recommend Aftership to send shipping notifications to your customers.

Store Using app Total reviews Average rating
Jawliner Over 2 years 10 4.6
5 / 5 Share
March 19, 2023

Customer service was on point and reactive, really helpful for all your need. They call you on zoom to fix the problem really fast and are helpful

Store Using app Total reviews Average rating
NorthernKnife About 7 hours 2 5.0
5 / 5 Share
March 16, 2023

I had a email issue. Ankit was great!! He really help me very quickly. Please keep him working on your team.

Store Using app Total reviews Average rating
SYSTEM FOUR CORPORATION Almost 4 years 1 5.0
5 / 5 Share
March 16, 2023

Very well suited for large quantities of shipping units with different shipping service providers. Fast and competent customer service. Generally also very good for analyses of the shipments.

Store Using app Total reviews Average rating
Freiluftkind 11 months 4 5.0
5 / 5 Share
March 14, 2023

Good Customer service and very quick reply. It solves the majority of the tracking problem. We will definitely review for more vendors.

Store Using app Total reviews Average rating
EmerDepot 3 days 5 4.8
5 / 5 Share
March 9, 2023

Thanks so much for your customer service from Debashish - very helpful and much appreciated!

Store Using app Total reviews Average rating
Satya Online Over 3 years 8 4.5
1 / 5 Share
July 25, 2023

Very bad customer support. I wanted to get a refund becuase I paid for the app 1 hour ago and haven't used it at all. And I hope I will not get charged $11 + $44 in additional charges for this. If I do, I will make anything possible to get my money back. Very poor customer service, extremley pure. I had to ask 10 times for a refund for them to understand what I want.

Store Using app Total reviews Average rating
Calithe 5 months 11 4.6
5 / 5 Share
March 9, 2023

Excellent customer service, they helped me solve an issue within minutes. Highly recommend this app.

Store Using app Total reviews Average rating
Magali Pascal Over 4 years 2 5.0
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