AfterShip Order Tracking

Everything ok ........................................................................................

Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Aseem Was great! Very helpful land knowledgeable! We were able to walk through each step and point out what is needed to setup the store properly!

Lovish from aftership was the best, and super helpful with onboarding. He was incredibly responsive. Probably the best customer service we've seen in a long time

ótimo aplicativo para rastreio, o atendente ankit deu todo o suporte necessário para uma integração com transportadora.

Thank you for the great support! AfterShip is a great app to keep track of your shipping speed. I am excited.

At first during the initial on-boarding and set up Ankit helped me with everything! So much information thank you friend you are very patient & kind. And I already tested our local shipping numbers with the link Ankit provided too and everything worked perfectly! It was a bit of work as I wanted to try on my own to add our shipper overseas but I was able to do it successfully! Probably best to ask for guidance but I was happy to explore the app and just found it that way. We are about to open our website so I'll be starting for real shortly using this probably daily but so far everything looks good and I'm excited to have this app especially since I can personally customize the shipping update messages with memes and gifs for my clients that's awesome and a lot of fun. Sometimes it's tricky to get the gifs to be the right size but there's size reducing apps and online apps for helping with that (be sure to pay attention to the allowed sizes for each image to be used). AfterShip for sure is not perfect as the learning curve is like most powerful apps a bit steep but it gets the job done very well perhaps the best out there in this category that works with Shopify & Omnisend another app I use. And I did look at all competition but nothing really can compete I think with AfterShip in the end so far. And again I really like the customizations which are far superior to Shopify's own options unless you are good at coding perhaps. Sure again AfterShip can be a bit confusing all the options and finding where to set things up. And it takes some time to figure out how it all works together. But soon enough you will get the hand of it. And if you forget something just ask support to remind you no worries. Really Tracking is a big concern for us over all as we are an international seller with almost 100% of our orders going overseas. So it's critical that we keep our team & customers heavily in the shipping loop. So there's little chance of any missed deliveries resulting in returned shipments which is disastrous for us all. That would be a very unfortunate issue as it's so expensive to reship again and such a waste of everyone's precious time too. I have good expectations for AfterShip and will report back after a few months hopefully with some more news about it! Also seems I can use the app with orders outside Shopify too... but have not tried that yet will do so and report back as I have other websites too should be interesting how that works out. Just been working on a few more last things to finish up and Animesh, Debashish, Moazzam, Shreyasi and Aseem have assisted me quickly & clearly regarding almost any questions I had. Sorry if I left anyone out so many kind support staff. Thank you all friends! Finally last thing don't forget to on all your apps involving use of emails be sure to verify your email account. This app and others forgot to remind me about this point and almost didn't do it. Also on this matter you really should have a personalized company account email using your website address this is best. Not a yahoo, aol or such address. But a professional one. Both AfterShip or your hosting company can help you with the verification process it's not too difficult and it worked for me fine fast (also be sure when you copy and paste the info for verification that you copy the right details go in the correct spots... my copy and paste put the same thing twice in a row which caused the verification to fail but luckily my hosting support person noticed it and so I updated asap and had instant success). Ok that's about it for now... Thanks once again to all of the AfterShip Team for all their kind & speedy support!!!

I never get disappoint from the team . Every time I got complete solution with nice gesture which is make me much obliged and happy !

Support was very helpful with setup. Haven't used the app itself much, but I'm excited to dig deeper.

Shreyasi was very friendly and efficient in assisting me with my enquiry today. I have always been impressed with the Aftership app, have been using it for years, can't ever see me going elsewhere.

Optimo produto e muito boa assistência. Recomendad para poupar algum tempo e dores de cabeça com os envios.

A very useful app, the team is very professional, and the response speed is also very fast, I like this app very much

Debashish was very kind and helped me resolve my issues. I am happy the customer service is so responsive and helpeful!

Não recomendo. Estou tentando falar com o suporte, porém sem retorno. Foi feita uma cobrança exorbitante no meu cartão no valor de USD 413,80 para 1 MÊS sendo que nem fiz upgrade do plano, nem vendas.

Debashish was extremely helpful in helping me sort through a shipping issue. 5 star customer service. Thank you so much!

Customer support was able to share screen with me and resolve my concerns quickly . I look forward to working with this company

It does what it promises but my last interaction with the support was horrendous. They try to answer your message with whatever they can to be the last word on the chat but nothing is actually resolved. That just forces you to be answering an infinity conversation of "I'll take a look", "thank you", "you are welcome", and "ok,"... until they bounce you to the next colleague. Its torture. Total $H!T show. So far there's no option for an APP that I'm aware of that does the same but I'll move away from them if I could.

good customer service, will definitely be using this for awhile. This app has solved multiple problems for our business

Very good support helped us over 1 hour to solve our issue. Highly recommend Aftership to send shipping notifications to your customers.

Customer service was on point and reactive, really helpful for all your need. They call you on zoom to fix the problem really fast and are helpful