AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,722
chart
#274
All reviews
Rating Breakdown
Review RSS Feed
Jan. 18, 2024
Great support provided by Ankit from the Aftership Support Team. Highly recommended!
Jan. 17, 2024
Aseem and Nitin were absolutely fantastic. They fixed everything in a timely manner and also taught me a few new features. Highly recommend!
Jan. 17, 2024
Very friendly & helpful. Looking forward to get more informative support again!
Jan. 17, 2024
I just installed today so had a few questions and Rajat Saini from support immediately jumped in to help me. He set up a screen share and walked me through everything. I haven't tracked any shipments yet but I have to give a shoutout to their support team!
Jan. 16, 2024
Very nice function app , but the protection need request demo , and service is fast.
Jan. 15, 2024
Although my experience with the app just started today, the customer service quality has already made a positive impression.
Jan. 15, 2024
I'm really impressed with the kind of customer service this app provides. They were there for me throughout the setup process and made sure everything worked smoothly. Every time I called them, they were receptive and helpful. Two thumbs up from me!
Thank you for sharing your valuable feedback with us. We are delighted to hear that our application met your expectations and provided you with a positive experience. At our company, we strive to provide our users with engaging and enjoyable experiences, and we are glad to have achieved this with you. If there are any specific areas where you feel we could improve, please do not hesitate to share your thoughts with us. Your input is highly valued, and we are committed to using it to enhance our services. We look forward to the opportunity to serve you even better in the future and hope to earn a 5-star rating from you. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip
Feb. 1, 2024
Priti was very helpful to me. I appreciate the prompt response and assistance.
Jan. 13, 2024
Absolutely useless customer service from Ankit. They take no responsibility for their partners that plugin to their software. It's ridiculous. Awful, awful customer service and the software is pretty awful too. Can't believe it's so expensive.
Thanks for your valuable feedback. We understand that you are not satisfied with the support you have got which has negatively impacted your experience. We value you as a customer, and it is disheartening to know that we have not met your expectations. For this, we are assigning dedicated support for your AfterShip Tracking account. Please check your inbox, as you will be contacted via email shortly. Trust us, we work very hard to make our app user-friendly and provide a great support experience. Regards, Team AfterShip
Jan. 10, 2024
Great app that we have been using for a couple of years. I had a small issue today and the support was excellent! Thank you Priya.