AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,722
chart
#274
All reviews
Rating Breakdown
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Jan. 10, 2024
Saransh was patient, attentive and knowledgeable. He helped me verified the Sender email quickly. Thank you Saransh!
Jan. 9, 2024
Aseem helped us fix an important issue that we faced when we moved to Shopify headless store.
Jan. 9, 2024
Fantastic customer service today from Garvita Kant. Garvita went through a demo of the AfterShip platform and was very patient with me, when I asked to go over things multiple times. Thank you for your service!
Jan. 8, 2024
I am having a great and easy time navigating the useful tools on this website.
Jan. 8, 2024
I've recommended AfterShip Tracking to colleagues partly because of the phenomenal customer service. Every time I've reached out with a question or issue, they've been extremely knowledgeable and highly effective in their responses. You can tell they genuinely care about your satisfaction with their app, and that kind of level of attention is brilliant advantage when trying to run an online shop.
Jan. 5, 2024
I asked this lady to extend my free trial and she assisted me immediately and I am happy with the services she has given me.
Jan. 4, 2024
Exceptional support from Rajat! The AfterShip Order Tracking app for Shopify has elevated our tracking experience with its efficiency and ease of use. A must-have for seamless order management. Five stars!!
Jan. 4, 2024
Ankit and Garvita are just Amazing. Their Customer Service's outstanding AfterShip tracking feature is a game-changer for my business, but what really stands out to me is their outstanding customer service. I've been utilizing AfterShip for a while now for tracking shipments, managing returns, and securing shipping insurance - the seamless integration with Shopify is solid. The app is robust, significantly simplifying what can often be a complicated shipment management process.
Jan. 2, 2024
could not type anything into the help chat. was weird. it is working now
Thank you for taking the time to provide us with your feedback. We greatly appreciate all forms of feedback as it enables us to improve our products/services and enhance the overall experience for our customers. We are sorry to hear that your experience with us did not meet your expectations. Our goal is to provide exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us. We would like to inform you that our chat option is typically available 24/7. If you encountered any issues while typing in the chatbox, it may have been due to network or browser problems. Alternatively, our team is also available via email, and you can always reach out to us at [email protected]. We have taken note of your feedback and will work on addressing it. Please let us know if you require any further assistance so that we can provide you with the best possible solution. We value your business and eagerly anticipate your feedback to enhance your overall experience. Regards, Team AfterShip
Jan. 2, 2024
very good but the service should be free as there are other platforms that can do it for free or even developers charge less and once for a lifetime of free access
Jan. 1, 2024
Nitin was very helpful and got on a google meet call with me to walk through my question. Great experience
Jan. 1, 2024