AfterShip Order Tracking

Feb. 7, 2023

Great app. Customers can track multi shipments without issues. Integration also works well when creating a fulfilment for part of an order within Shopify. High recommended for any Shopify Merchant.

Feb. 2, 2023

They are very helpful. They answered all my questions and helped me fix my issues. Thank you so much.

Feb. 2, 2023

Customer Service is very helpful! They always respond quickly to my request. So far so good with Aftership!

Jan. 27, 2023

Overall useful for customers to track shipments. I had an issue with a carrier tracking link but Ankit was very helpful in helping me push for the issue to be resolved asap.

Jan. 25, 2023

Ankit is very good with customer service. Able to help with my problem and easy to talk to. thank you

Jan. 24, 2023

It's time to find an alternative. It's one of those apps that require just TOO much attention from me as a store owner. There is always something, but usually it's billing or admin related. Horrible support and as a bonus their fees are getting ridiculous and the latest revelation that team members can only access the app when an additional "seat" is purchased which adds up to $120 for 3 stores in our case, is just not acceptable.

Jan. 21, 2023

verry good ap i recommended they have a agent he very help me with a lot of qustion really good app

Jan. 21, 2023

Ankit was quite helpful with setting up my account, we did a screen sharing google meet and he cleared all my queries

Jan. 20, 2023

Amazing app for improve my costumer experience after shipping order. Excellent customer care and very wonderful customization for all

Jan. 19, 2023

mega es funktiioneit gut anfangs etwas schwer bis alles klappt aber wenn man alles eingerichtet hat geht es auf Autofunktion

Jan. 19, 2023

Have run into a few hiccups here and there with some email notifications, but the support team has always helped me out. But customers receiving real-time notifications about shipping delays, pickups being ready, and exceptions is insanely helpful. Will continue to use from now on.

Jan. 16, 2023

Thank you for the great customer service, fast and accurate information <3

Jan. 16, 2023

This app is very useful in keeping customers and myself updated on orders. Set up is easy and the customer service team is quick to assist if needed.

Jan. 3, 2023

I just had an issue with my store and thought it might have been caused by the AfterShip app. Long story short...it wasn't, but my experience with Harsh from chat support was very good. We went through the issue and possible causes. We were able to rule out AfterShip and realized it was from another app. This was the 1st time I used the AfterShip chat support and was very happy with their diligence and professionalism in helping me. I wish I could say that about the other 20 apps I've used. AfterShip delivered:)

Jan. 2, 2023

Ankit has been very helpful getting setup. Hoping this will really reduce our support tickets. Thank you for all of the help so far.

Dec. 30, 2022

Ich hatte ein Problem mit meinem abgeschlossenen Abo, wodurch ich Hilfe benötigt habe. Nach kurze Zeit wurde mir eine Lösung vorgeschlagen und diese dirket Bearbeitet. Vielen Dank für Ihre Mühe, Team Outverest

Dec. 28, 2022

Support is helpful and Aditi was quick to reply to my query. I hope you will maintain this type of support.

Dec. 27, 2022

Customer Service was responsive and friendly, I am working late at night and there was a real person helping me with my setup questions.

Dec. 20, 2022

great app great customer service help will help you communicate with your customers with quick updates.

Dec. 16, 2022

Good service and support. I have some problem and they solve it for me. Not exactly what i expect about the issue but all is ok now