AfterShip Order Tracking for Shopify

AfterShip Order Tracking

Reduce WISMO with branded order tracking
Rating
4.5
Feedback
1,201
Reviews
Chart
#338
Shopify

All reviews

1 / 5 Share
Dec. 7, 2022

Be Warned. Dealing with this company and its support is an absolute exercise in frustration. We're trying to cancel our account - which seems an impossibility. Simply go around and around with support over hrs. Pages throwing errors and no one seems to know. We are somehow connected to an Automizley app account also - which is even more difficult to extract yourself from & remove associated Javascript from our theme files. Total nightmare and no sense from support after 6 conacts

Store Using app Total reviews Average rating
Epic Fly Rods Over 7 years 8 3.4
Developer Reply

Thank you for your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. I do understand that you faced an issue while deleting the AfterShip account and it seems that the account was already closed. We would be happy to discuss this further with you over a quick meeting if you have any further issues. Please don’t hesitate to contact us directly at [email protected] for any queries. Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have. Regards, Team AfterShip

5 / 5 Share
Dec. 7, 2022

Fantastic efficient service. Was able to help me integrate my website with Aftership quickly. Very helpful live chat support.

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 30, 2022

I was very scared I messing with code on my website but Priyanka walked me through and helped me a long there way. And, we did it together with her great guidance.

Store Using app Total reviews Average rating
Sleepy Bungalow About 1 year 2 5.0
5 / 5 Share
Nov. 27, 2022

very user-friendly, quick support time. simple templates and easy to learn. not overbearing or difficult to maintain. solid amount of features

Store Using app Total reviews Average rating
Cee of Creativity Almost 2 years 1 5.0
5 / 5 Share
Nov. 26, 2022

They have really fast customer service. I am very excited to use this app and check out some of their advanced features as well

Store Using app Total reviews Average rating
halfpricedmacs 12 minutes 9 4.7
5 / 5 Share
Nov. 18, 2022

I use the app for automation updates to my customer. I had to verify my email address and I contacted customer service. Quick reply clear and easy information to follow. great work and problem solved immediately

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 17, 2022

the support is very paitient,the app is good!the support is very paitient,the app is good!the support is very paitient,the app is good!the support is very paitient,the app is good!the support is very paitient,the app is good!the support is very paitient,the app is good!

Store Using app Total reviews Average rating
NLTCG About 2 hours 1 5.0
5 / 5 Share
Nov. 14, 2022

I recommend a lot this app, very useful and the developers are very kind. I am using it and it automatize all my shipping processes. Thank you

Store Using app Total reviews Average rating
LYOM™ 4 days 4 5.0
5 / 5 Share
Nov. 13, 2022

Customer service quickly answered my questions and helped me. I've used it before and when I came back to Shopify I thought it wouldn't be possible without aftership. A handy tracking app.

Store Using app Total reviews Average rating
Powermax Led 29 minutes 2 5.0
5 / 5 Share
Nov. 7, 2022

Very customizable, good customer service, works w/ klayviyo. I highly recommend to other ecommerce store owners

Store Using app Total reviews Average rating
LullaLeisure 3 days 7 5.0
5 / 5 Share
Nov. 6, 2022

sehr gute App sehr einfach zu integrieren - alles was man braucht und guter Service der 24h verfügbar ist

Store Using app Total reviews Average rating
Primal Harvest About 1 month 8 5.0
5 / 5 Share
Nov. 3, 2022

I had issues initially with syncing orders to the correct carrier. A few of the sttaff were unable to help me but eventually I was talking with Pratibha Singh and she fixed it all. Her boss should give her a payrise. App is working well for now. Thanks.

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 28, 2022

Best product for handling tracking we could find hands down. We've tried several different ones and nothng else can compare, integrates well with Gorgias and we get a complete solution.

Store Using app Total reviews Average rating
Legacy Toys 7 months 8 5.0
5 / 5 Share
Oct. 8, 2022

Great support team they helped me a lot with setting up my shopify store shipping emails as well as cart SMS.

Store Using app Total reviews Average rating
Gelin Diamond About 1 hour 5 5.0
5 / 5 Share
Sept. 30, 2022

Very quick and helpful service, gave me what I needed in a timely manner without dragging things on.

Store Using app Total reviews Average rating
Dynasty Collect Almost 2 years 6 4.8
5 / 5 Share
Sept. 26, 2022

After initial setup - which can be a little confusing - this app gives us the analytics we need to drive our customer experience forward.

Store Using app Total reviews Average rating
Bimson Power 7 months 9 4.9
4 / 5 Share
Sept. 21, 2022

This App is really amazing, it helps my customers track their orders. Great customer support as well.

Store Using app Total reviews Average rating
INTUITIVE WATCHES 1 day 1 4.0
Developer Reply

Thanks for your valuable feedback. We are pleased to know that you are happy with our services. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share
Sept. 20, 2022

de beste app voor het fullfilment van je orders. wij gebruiken deze al jaren. nu is het nog eenvoudiger nu we zijn overgeschakeld op shopify

Store Using app Total reviews Average rating
E-shock About 1 month 4 4.5
5 / 5 Share
Sept. 16, 2022

AfterShip is a Great App. Amazing Experience, Very Very Quick response & Reliable Customer Services, Thanks

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 14, 2022

Their customer service is amazing! They walked me through the whole set up. It is a pleasure to work with AfterShip.

Store Using app Total reviews Average rating
Prince Lionheart About 2 years 3 5.0
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