AfterShip Order Tracking for Shopify

AfterShip Order Tracking

Reduce WISMO with branded order tracking
Rating
4.6
Feedback
1,504
Reviews
Chart
#107
Shopify

All reviews

5 / 5 Share
Jan. 2, 2023

I just started using this app and I’m already impressed. I can tell this app is definitely going to be worth it. I’ve been on Shopify for a few years now and I’ve been searching for the perfect app to communicate with our shoppers in the most efficient way, regarding order queries. From the moment i landed on AfterShip the customer service has been nothing but A1 top notch! The app has quite a bit of features to it so thats a plus, and its very easy to use so this makes it a major plus for me! Also AfterShip really help to guide you in setting up if your not sure on what to do, so don’t worry about that part. In regards of using an app that will really add value to your online store, I highly recommend implementing AfterShip. A personal thanks to Ankit & Harsh for the warm welcome and help in setting up AfterShip to my online store.

Store Using app Total reviews Average rating
Real Hair London 6 days 3 3.7
5 / 5 Share
Dec. 30, 2022

Ich hatte ein Problem mit meinem abgeschlossenen Abo, wodurch ich Hilfe benötigt habe. Nach kurze Zeit wurde mir eine Lösung vorgeschlagen und diese dirket Bearbeitet. Vielen Dank für Ihre Mühe, Team Outverest

Store Using app Total reviews Average rating
Outverest 19 days 1 5.0
5 / 5 Share
Dec. 28, 2022

Support is helpful and Aditi was quick to reply to my query. I hope you will maintain this type of support.

Store Using app Total reviews Average rating
Browze Factory 4 months 1 5.0
5 / 5 Share
Dec. 27, 2022

Customer Service was responsive and friendly, I am working late at night and there was a real person helping me with my setup questions.

Store Using app Total reviews Average rating
PipelinersCloud 44 minutes 3 5.0
5 / 5 Share
Dec. 20, 2022

great app great customer service help will help you communicate with your customers with quick updates.

Store Using app Total reviews Average rating
Savage Yet Civilized Apparel About 20 hours 6 5.0
5 / 5 Share
Dec. 16, 2022

Good service and support. I have some problem and they solve it for me. Not exactly what i expect about the issue but all is ok now

Store Using app Total reviews Average rating
Giftago 3 days 17 5.0
1 / 5 Share
Dec. 10, 2022

This app is stealing our customers. You can never remove the "download aftership app" from emails that are sent to our customers. Fair? No! AI is just a bluff it actually has no AI predictor for ETA as they promise so not worth even paying.

Store Using app Total reviews Average rating
Cozy Nursery About 3 years 3 1.3
Developer Reply

Thank you for your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. Could you kindly provide more information on the data that was stolen that you referred to? AfterShip does not save customer data, we get the information from the associated eCommerce platform, which was deleted after 120 days. However, we would be pleased to talk to you more about AI prediction or further issues over a brief meeting. Please don’t hesitate to contact us directly at [email protected] if you have any questions or would like to check on our availability. Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have. Regards, Team AfterShip

1 / 5 Share
Dec. 7, 2022

Be Warned. Dealing with this company and its support is an absolute exercise in frustration. We're trying to cancel our account - which seems an impossibility. Simply go around and around with support over hrs. Pages throwing errors and no one seems to know. We are somehow connected to an Automizley app account also - which is even more difficult to extract yourself from & remove associated Javascript from our theme files. Total nightmare and no sense from support after 6 conacts

Store Using app Total reviews Average rating
Epic Fly Rods Over 7 years 8 3.4
Developer Reply

Thank you for your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. I do understand that you faced an issue while deleting the AfterShip account and it seems that the account was already closed. We would be happy to discuss this further with you over a quick meeting if you have any further issues. Please don’t hesitate to contact us directly at [email protected] for any queries. Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have. Regards, Team AfterShip

5 / 5 Share
Dec. 7, 2022

Fantastic efficient service. Was able to help me integrate my website with Aftership quickly. Very helpful live chat support.

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 30, 2022

I was very scared I messing with code on my website but Priyanka walked me through and helped me a long there way. And, we did it together with her great guidance.

Store Using app Total reviews Average rating
Sleepy Bungalow About 1 year 2 5.0
5 / 5 Share
Nov. 27, 2022

very user-friendly, quick support time. simple templates and easy to learn. not overbearing or difficult to maintain. solid amount of features

Store Using app Total reviews Average rating
Cee of Creativity Almost 2 years 1 5.0
5 / 5 Share
Nov. 26, 2022

They have really fast customer service. I am very excited to use this app and check out some of their advanced features as well

Store Using app Total reviews Average rating
halfpricedmacs 12 minutes 10 4.7
5 / 5 Share
Nov. 18, 2022

I use the app for automation updates to my customer. I had to verify my email address and I contacted customer service. Quick reply clear and easy information to follow. great work and problem solved immediately

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 17, 2022

the support is very paitient,the app is good!the support is very paitient,the app is good!the support is very paitient,the app is good!the support is very paitient,the app is good!the support is very paitient,the app is good!the support is very paitient,the app is good!

Store Using app Total reviews Average rating
NLTCG About 2 hours 1 5.0
5 / 5 Share
Nov. 14, 2022

I recommend a lot this app, very useful and the developers are very kind. I am using it and it automatize all my shipping processes. Thank you

Store Using app Total reviews Average rating
LYOM™ 4 days 4 5.0
5 / 5 Share
Nov. 7, 2022

Very customizable, good customer service, works w/ klayviyo. I highly recommend to other ecommerce store owners

Store Using app Total reviews Average rating
LullaLeisure 3 days 7 5.0
5 / 5 Share
Nov. 6, 2022

sehr gute App sehr einfach zu integrieren - alles was man braucht und guter Service der 24h verfügbar ist

Store Using app Total reviews Average rating
Primal Harvest About 1 month 8 5.0
5 / 5 Share
Nov. 3, 2022

I had issues initially with syncing orders to the correct carrier. A few of the sttaff were unable to help me but eventually I was talking with Pratibha Singh and she fixed it all. Her boss should give her a payrise. App is working well for now. Thanks.

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 28, 2022

Best product for handling tracking we could find hands down. We've tried several different ones and nothng else can compare, integrates well with Gorgias and we get a complete solution.

Store Using app Total reviews Average rating
Legacy Toys 7 months 8 5.0
5 / 5 Share
Oct. 8, 2022

Great support team they helped me a lot with setting up my shopify store shipping emails as well as cart SMS.

Store Using app Total reviews Average rating
Gelin Diamond About 1 hour 5 5.0
Previous Page 28 of 61 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.