All reviews

Rating Breakdown

  • 5
    83% (3,939 ratings)
  • 4
    9% (439 ratings)
  • 3
    2% (98 ratings)
  • 2
    1% (38 ratings)
  • 1
    4% (209 ratings)
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5 / 5 Share

Jan. 30, 2023

Assistance réactive et résolution de mon problème rapide. Merci pour votre aide......................

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

Aseem was awesome ! He help me to resolve some hard tasks i had to done quickly ! And he gave me geat advices

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

Does absolutely everything I need to do - a little tweaking and I've got branded tracking pages on my site no matter the carrier I use. Well worth it.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

Overall useful for customers to track shipments. I had an issue with a carrier tracking link but Ankit was very helpful in helping me push for the issue to be resolved asap.

Store

Cafuné

Using app

About 3 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Jan. 26, 2023

ATENDIMENTO MUITO RAPIDO. Harsh FOI O MEU ATENDENTE, SUPER RAPIDO E ATENCIOSO MUITO OBRIGADAAAAAAAAA

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Ankit is very good with customer service. Able to help with my problem and easy to talk to. thank you

Using app

10 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Aftership is really useful tool for drop shippers and staff are really helpful. I would recommend this app for new drop shippers.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Danke für ihre Hilfe Mr. (Harsh) sehr nett und freundlich ich werde Aftership auf jeden fall weiter empfehlen.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Sehr einfach zu bedienen und schneller sowie höflicher support. Sehr zufrieden würde ich auf jeden Fall weiter Empfehlen

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

The application is quite advance with their options. You can do a lot of things with the app just need a little time to get used to it. Great support so far

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Very helpful support team, prompt reply and solutions. Highly recommended! I chose AfterShip after recommendation from other business owners and so far my experience with them is excellent.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

Aditya was absolutely amazing in helping me with a few questions that I've had. She was very kind, very helpful and overall my experience with her as well as AfterShip has been amazing.

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 24, 2023

It's time to find an alternative. It's one of those apps that require just TOO much attention from me as a store owner. There is always something, but usually it's billing or admin related. Horrible support and as a bonus their fees are getting ridiculous and the latest revelation that team members can only access the app when an additional "seat" is purchased which adds up to $120 for 3 stores in our case, is just not acceptable.

Using app

Over 1 year

Total reviews

5

Average rating

3.4

Developer Reply

Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. I would like to inform you that that the additional member seat is out of the plan and it will cost $10/mo. We really value your business and we've sent you an email and looking forward for your revert to make your experience better. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip

5 / 5 Share

Jan. 21, 2023

verry good ap i recommended they have a agent he very help me with a lot of qustion really good app

Store

Totash

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2023

Ankit was quite helpful with setting up my account, we did a screen sharing google meet and he cleared all my queries

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

Amazing app for improve my costumer experience after shipping order. Excellent customer care and very wonderful customization for all

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

mega es funktiioneit gut anfangs etwas schwer bis alles klappt aber wenn man alles eingerichtet hat geht es auf Autofunktion

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Have run into a few hiccups here and there with some email notifications, but the support team has always helped me out. But customers receiving real-time notifications about shipping delays, pickups being ready, and exceptions is insanely helpful. Will continue to use from now on.

Store

Kaviso

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

I would recommend this service because the advisors listen and respond quickly and simply, which is very understandable and therefore satisfying. Thank you

Store

Opport

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

Thank you for the great customer service, fast and accurate information <3

Using app

About 2 hours

Total reviews

2

Average rating

5.0