All reviews

Rating Breakdown

  • 5
    83% (3,939 ratings)
  • 4
    9% (439 ratings)
  • 3
    2% (98 ratings)
  • 2
    1% (38 ratings)
  • 1
    4% (209 ratings)
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5 / 5 Share

Jan. 16, 2023

This app is very useful in keeping customers and myself updated on orders. Set up is easy and the customer service team is quick to assist if needed.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 15, 2023

Fast and friendly customer service! Always happy with the service and will always recommend this service to to others

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

They are efficient and their free plan is good for beginners, I highly recommend you use it, soon I will be upgrading my plans, note 10

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Love this app and the customer service is immediate and helpful. Absolutely worth having on your store.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Ótima experiência, diversas funcionalidades porém seus planos são bastante caros, principalmente para pessoas que não ganham em dolar.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

I would highly recommend everyone to use AfterShip tracking it has a very helpful service! 10/10 customer serivce

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

he helpt me like n one else , thank you you are the beat of the team , i wish you the best , i hope we work again

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Quick and fast response times , I had an issue and the live chat support replied me in less than 5 minutes and solved the issue

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 5, 2023

Der Service ist sehr gut. Man hat die ganze Lieferung im Überblick und unkompliziert. Beutzerfreundlich dargestellt.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

I'm so thankful. You, people, are just amazing I am stuck in applying tracking on my store now it okh

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

très bien pour les débutants, facile à utiliser et service client efficace.

Store

Heatch

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

People working in the service are very helpful and clear. I asked many questions and the answers were always really fast

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

Customer service is great. Ankit's the man. He has answered all my questions and is very responsive.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

Great service and quick responses. Thank you Harsh! I appreciate the help. He is very patient and answers all questions well.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

I just had an issue with my store and thought it might have been caused by the AfterShip app. Long story short...it wasn't, but my experience with Harsh from chat support was very good. We went through the issue and possible causes. We were able to rule out AfterShip and realized it was from another app. This was the 1st time I used the AfterShip chat support and was very happy with their diligence and professionalism in helping me. I wish I could say that about the other 20 apps I've used. AfterShip delivered:)

Using app

12 months

Total reviews

5

Average rating

4.0

5 / 5 Share

Jan. 3, 2023

great great great patient helpful made me understand all i dont like to spend my time writening reviews,time is money and you dont give any but this guy was great

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

I really like your customer support service. I was on a call with Ankit who helped me step by step through the issues I was having. He offered to help later if I was to need it. I recommend your service to anyone.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

Amazing interaction with the teams and the application! Very helpful and amazing features design to help launch you into business like a pro.

Store

WOOFIE

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

Ankit has been very helpful getting setup. Hoping this will really reduce our support tickets. Thank you for all of the help so far.

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

I just started using this app and I’m already impressed. I can tell this app is definitely going to be worth it. I’ve been on Shopify for a few years now and I’ve been searching for the perfect app to communicate with our shoppers in the most efficient way, regarding order queries. From the moment i landed on AfterShip the customer service has been nothing but A1 top notch! The app has quite a bit of features to it so thats a plus, and its very easy to use so this makes it a major plus for me! Also AfterShip really help to guide you in setting up if your not sure on what to do, so don’t worry about that part. In regards of using an app that will really add value to your online store, I highly recommend implementing AfterShip. A personal thanks to Ankit & Harsh for the warm welcome and help in setting up AfterShip to my online store.

Using app

3 months

Total reviews

3

Average rating

3.7