AfterShip Order Tracking

exactly what i needed for my store. We make custom products so as soon as it ships its nice to inform the customer of where the item is

AfterShip has immediately cut down 75% of our customers emails to our support helpdesk! The price for premium features (notifications) is very affordable. It really works! Even tracks shipping couriers in Greece where we are based! The best addition we made to our shopify store. I don't even want to remember what we used to do to track orders before we installed AfterShip! 100% recommended.

We're a sizeable D2C brand selling globally across 36 markets. Been on AfterShip for tracking for 4+ years. Hands down one of the worst vendor relationships we've had. BILLING TRAPS We started on a smaller tier when the business was smaller. As we scaled, AfterShip quietly racked up ~$30k in overage charges over the years. Nobody from their team ever reached out — no flag, no plan change suggestion, nothing. Their billing runs on their own platform, not through Shopify, so unless you're manually auditing their invoices you won't even notice. Any decent vendor would proactively right-size your account. AfterShip just kept collecting. SUPER SALES PITCHY - ALWAYS TRING TO UPSELL INSTEAD OF HELPING To give you an idea of how bad their after sales service is after we upgraded to their Pro tier to avoid the overages ($5-7k/year), we asked for a proper technical audit — someone to review our setup, QA our config, make sure we're using the high-ROI features. Instead we got a 1.5 hour pitch for their returns product and even higher tiers. When we asked for an actual technical call, they said we'd need to upgrade again to get that level of support. We've spent $40k+ with this company and they won't even help us use the product properly. BOTTOM LINE AfterShip treats growing brands as cash cows, not partners.We are in the process of switching away and exploring ParcelWILL, TrackingMore, or LateShipment.com. I recommend checking these 3 (our research landed us here) for better pricing transparency, comparable carrier coverage, and you won't get nickel-and-dimed with hidden overages for years on end. Save yourself a very expensive lesson.

Great to have all the carriers in a single place and super that we can put the most likely carriers first in our personal carrier list (to eliminate the risk, in the event that the tracking number is not unique to a single carrier, that the customer would have to choose which carrier we chose ;-)

Excellent app which is really popular with your customers keeping them updated on their deliveries and making us aware of any delivery issues. Greatly improves our customer service.

Excellent app indeed. I can't thank you enough... Highly recommended to everyone who uses postal couriers.

We have been looking at many options to manage all our open shipments and I can confidently say that AfterShip is the best app to support our business. Its simple and tracks all possible carriers around the world. In addition, the support team does a great job! Tim

This app is super easy to install and works smoothly. We love the time we save by having customers automatically notified about where their shipments are and when they are delivered. It dramatically cuts down on the amount of time spend fielding customer calls regarding when their order will arrive.

Superb app. Integrates smoothly into the site to provide tracking with local postal services in Malaysia. Two thumbs up! -- Buy quality high absorption silica gel & desiccant packets online at SilicaGelly. Moisture absorbers & dehumidifiers to keep your stuff fresh & dry. Free worldwide shipping. https://www.silicagelly.com/

This app is the perfect post-shipping tracking app supporting automatic notifications.

AWESOME app, especially for a gift-giving ecommerce site like ours where the buyer wants to track their gift to the recipient.

Great app! Love it! Makes tracking a breeze! Thank you.

never once had a problem with this app, in fact it is very very handy. Great job devs! Andy firstsalute.com

Just started using it, so far so good! -Dick Richards

Awesome app and great help for our domestic shipments! Easy to use and integrates beautifully with major forwarders. I would give 5 stars if it would support forwarder which we use for international shipments.

Great app! The best part of this app is that it easily incorporates into your customer's order history page for fast acquisition of shipment status. That has helped reduce customer service calls and valuable time that can be used elsewhere. My only complaint is that customers will have to already know their tracking information in order to use this feature. I would love to have the ability to let customers use their email address or order # to get their tracking information. Overall, I am pretty satisfied and support is quick to respond.

Yes, This app is good for people with less than 100 shipments. Now, they started charging everyone who has above 100 shipments to be tracked. We have low value high volume shipments and we are ending up spending almost 40 to 60 $. It is a steep price to pay given that they advertise that everything is free here.

super cool app. It helps me a lot to track all my shippings

AfterShip has allowed us to provide virtually real-time updates to our customers regarding order shipment status. Sending emails and SMS messages when packages are out for delivery seems to blow customers' minds and has earned us some awesome praise. Thanks, AfterShip team!

Great App, I have been using Aftership for sometime now and it is brilliant. Thanks a million