AfterShip Order Tracking
Branded order tracking that keeps customers informed
Rating
4.4
feedback
1,240
chart
#607
All reviews
Jan. 13, 2015
We tried contact their customer service 3 times and still to date have no response. They charge you for each order and we still haven't gotten any answers.... We will definitely be removing this app.
Dec. 19, 2014
Very useful and well made app. I love the look ! The stats and the order search are a little buggy, but the tracking works perfectly and the button installation to the store was very smooth thanks to the tutorial.
Dec. 17, 2014
Fast quick and easy. Easy to install and easy to use. My customers have finally stopped calling me about tracking information.
Dec. 16, 2014
I'm new to Shopify and online shopping for Christmas 2014. So far I've shipped out over 200 orders through Shippo, which has made shipping affordable and a breeze. However, checking the status of shipment was a manual process: opening an order and clicking on the tracking number. It wasn't until I was contacted by a customer asking if the item they ordered two weeks prior had shipped? Double-checking my tracking number, it appeared the item never shipped. Wondering if other customers might be affected, I individually went through each order one-by-one, checking the tracking information to find other possible missing packages. Let me tell you, doing that over 200 times is ridiculously slow (and stupid on my part). But I didn't know about AfterShip at the time. I don't know how I came across AfterShip, but it was love at first sight. The program was super easy to install and has been a God-send in giving us a birds-eye view on ALL our shipments from one page! An amazing time saver. I also like the fact that I can override the system by marking an items "delivered" where I've contacted the customer to confirm. I've been very pleased with AfterShip and believe it will also meet your needs in one simple, elegant, and intuitive interface. Thank you AfterShip!
Dec. 11, 2014
Fantastic app! Saved us a LOT of hassle with missing shipments :) Hugely recommended.
Nov. 25, 2014
Excellent dashboard and the feel and ease of use of it is great. A well built piece of software, you'll definitely be pleased to use it!
Oct. 30, 2014
Nice app! Works really fine and keeps its promises. Clear and simple to use. Very powerful, lots of features and fulfill a need we had to keep our customers informed of all the delivery processes. Would recommend it all the way.
Oct. 21, 2014
We are absolutely thrilled with it. We have put tracking pages for our clients and are confident it will be very useful along with all the other features. A lot of fine tools, each very easy to use. We are guided step by step and everything goes smoothly. We were running in less than 10 minutes. Many thanks guys for this. I definitely recommend it! Great app!
Sept. 30, 2014
Massive fan and user of AfterShip! Its really loved by our customers to get updates on shipping etc. Great app!
Sept. 6, 2014
Very easy to set up. I love that our customers can simply go to our website and track their package from there. Excellent app and highly recommended!
Aug. 31, 2014
We has been use aftership at helloparry.com since we start our store 9 months ago on Shopify ,we are very happy with this app. Its easy to use and quick set up!
Aug. 29, 2014
We're a new UK manufacturer at JavelinBipod.com and with so many carriers and ways to ship out and receive in we use AfterShip to simplify our admin for all manufacturing, ecommerce and trade deliveries. Simple, efficient and smart.
Aug. 29, 2014
Well presented App - solves the problem of missing couriers from the Shopify shipping confirmation email template
Aug. 28, 2014
Amazing, simple and works. My only suggestion would be for the sender to receive an email if an invalid tracking number gets entered. That would allow us to simply rectify the situation rather someone not getting any of the tracking emails. Ryan Cactus Skincare
Aug. 28, 2014
So far I really like this app! I did have a few issues getting it rolling but the gang at Aftership were very helpful and it now works perfectly. I would definitely recommend this app.
Aug. 20, 2014
Just hook it up to our site in less than 5 mins. Simple to install & easy to use! Save the trouble of replying to shipping status inquires. Definitely an app that every online store should have.
Using app
1 day
Total reviews
1
Average rating
5.0