AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,724
chart
#269
All reviews
Rating Breakdown
Review RSS Feed
Dec. 10, 2022
This app is stealing our customers. You can never remove the "download aftership app" from emails that are sent to our customers. Fair? No! AI is just a bluff it actually has no AI predictor for ETA as they promise so not worth even paying.
Thank you for your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. Could you kindly provide more information on the data that was stolen that you referred to? AfterShip does not save customer data, we get the information from the associated eCommerce platform, which was deleted after 120 days. However, we would be pleased to talk to you more about AI prediction or further issues over a brief meeting. Please don’t hesitate to contact us directly at [email protected] if you have any questions or would like to check on our availability. Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have. Regards, Team AfterShip
Dec. 9, 2022
Muy buena atencion. Me respondieron a la brevedad de mi consulta. Muy recomendable la app para rastrear los envios.
Dec. 8, 2022
Le service est top et le conseiller est très professionnel . Je recommande sans hesiter . Merci encore
Dec. 7, 2022
Be Warned. Dealing with this company and its support is an absolute exercise in frustration. We're trying to cancel our account - which seems an impossibility. Simply go around and around with support over hrs. Pages throwing errors and no one seems to know. We are somehow connected to an Automizley app account also - which is even more difficult to extract yourself from & remove associated Javascript from our theme files. Total nightmare and no sense from support after 6 conacts
Thank you for your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. I do understand that you faced an issue while deleting the AfterShip account and it seems that the account was already closed. We would be happy to discuss this further with you over a quick meeting if you have any further issues. Please don’t hesitate to contact us directly at [email protected] for any queries. Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have. Regards, Team AfterShip
Dec. 7, 2022
Fantastic efficient service. Was able to help me integrate my website with Aftership quickly. Very helpful live chat support.
Using app
About 1 hour
Total reviews
3
Average rating
4.7
Dec. 7, 2022
Supoer nice customer service, helpful. And this app works good for tracking informations for customers
Dec. 7, 2022
Die App hatte hier und da ihre Einrichtungsschwierigkeiten, aber der Support war stets schnell erreichbar und konnte die Probleme lösen! Daher kann ich bisher nur gutes über die App sagen
Dec. 5, 2022
Seconde fois que j'utilise cette application. Je la trouve vraiment complète même en version gratuite.
Dec. 3, 2022
Great help, really useful tool, bit confusing billing model. But I really like the functionality of the app now I've set it up. Thanks aftership.
Dec. 3, 2022
Too early to rate the app as I just installed it, but I can rate the support since I was having trouble with some of the integration with my Shopify store. The support response thru the chat function was immediate and to the point. Took care of my problem immediately. HIGHLY RECOMMENDED!
Dec. 2, 2022
I have just started out on dropshipping and am amazed by your app. Easy and simple to apply to my Shopify site. Keep up the good work!!
Nov. 30, 2022
I was very scared I messing with code on my website but Priyanka walked me through and helped me a long there way. And, we did it together with her great guidance.
Nov. 29, 2022
the app is very nice & profesional, also counts with returns and branding ....... looks very well my page now
Nov. 27, 2022
very user-friendly, quick support time. simple templates and easy to learn. not overbearing or difficult to maintain. solid amount of features
Nov. 26, 2022
They have really fast customer service. I am very excited to use this app and check out some of their advanced features as well
Nov. 24, 2022
Priyanka was helpful. This app is super easy to use and it integrates with many apps. It's user friendly and would recommend it
Nov. 23, 2022
great customer support and very cooperative staff in terms of guidance and i really appreciate and looking forward to them
Nov. 23, 2022
eu ainda estou novo nesta aplicação a minha loja ainda não começou a faturar por isso não consigo dar uma avaliação mais digna do que esta
Estamos abertos a sugestões, se você tiver alguma. É sempre bom entender os requisitos de nossos usuários para que possamos atender às suas expectativas e oferecer uma experiência envolvente. Se precisar de ajuda com o aplicativo, sinta-se à vontade para entrar em contato conosco por meio da opção de bate-papo ao vivo disponível em sua conta ou envie um e-mail para [email protected] Faremos o possível para garantir que sua experiência conosco mereça uma classificação de 5 estrelas. Cumprimentos, Equipe AfterShip
Nov. 21, 2022
The staff at AfterShip has been great at assisting me in answering questions and getting things set up. The feedback from our customers are also very appreciative of the step by step contact of the shipping process. I would definitely recommend to anyone looking for a good customer tracking application. Thank you!