AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,724
chart
#268
All reviews
Rating Breakdown
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June 18, 2022
I actually really like aftership to help my customers with tracking notifications and to help me see how shipping is going. The reports are on point.
June 17, 2022
This app integrated smoothly into my store and is extremely easy to use and update. It has also helped with automating the shipping and return process. Highly recommend!
June 17, 2022
Great app . Made easy sending shipment notification email and SMS to customers. Great customer service as well . Quick and responsive .
June 17, 2022
Very kind and problem solving CS team. - They helped me to fix issue with right direction. Thank you so much
Thanks for your valuable feedback. We are pleased to know that you are happy with our services. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Ankush Kumar Team AfterShip
June 15, 2022
I use this app to track customers' orders and to make it easy for my customers too. it was easy to set up and I will use the other app associated with it also, to help in other areas of my store. Manish in customer services was great too!
June 13, 2022
Just added this app to my store, had a few questions, their support team is excellent! Looking forward to using this app and the time it is going to save us, as well as having happy customers
June 12, 2022
Great App. Harsh from support was excellent at assisting. This app is a must have to make the post-purchase experience smooth. It's also great for automatically dealing with failed delivery attempts, correcting customers incorrect shipping address/contact details and delivery mishaps. A good example is the carrier delivers to the wrong person. Customer is unaware, you are unaware because all you see is delivery collected. Customer waits for 2 weeks maybe even more before contacting you and informs you that their parcel has not arrived. This is a difficult situation where the courier is at fault but now there's massive friction between you and the customer. With Aftership, you can solve this effortlessly. As soon as the package is delivered you can automatically send an email the customer to thank them and to contact you urgently if they did not receive anything.
June 12, 2022
I highly rate this app. I had help from Harsh who within seconds removed the default banner from the mobile view. He also guided me in how to change the heading on the results page that will be seen by the customer from the URL which looked ugly to the store name. Thankyou so much Aftership - the integration video was also very easy to follow and less than 2 minutes long... no wonder you are a leader in Order Tracking apps!
June 10, 2022
SO far this app has been amazing. It's easy and fast. I will have update later. So far the after ship team is worth the investment.
June 9, 2022
l'application est très utile et simple à utiliser. Les personnes de l'assistance sont cool et efficaces
June 8, 2022
Great apps I love it really help me with my customers support to track their orders so they don't need to send me email for that
June 8, 2022
I just started, and the customer service team was great, he answered my question really quick. I will come back with better feedback after I used for some time. The setup was easy,
June 6, 2022
Worth every cent! Shipping notifications are seamless and much more professional than doing it yourself. Would highly recommend the app.
June 4, 2022
Fast and responsive customer support! even removed branding for free for me! Special thanks to Niraj!
June 3, 2022
I use this app to track customers' orders and to make it easy for my customers too. it was easy to set up and I will use the other app associated with it also, to help in other areas of my store. Animesh in customer services was great too!
June 2, 2022
Must have for any Shopify store. Tracking packages at large like an operations hub. I've been using this for almost 10 years.
June 2, 2022
We are just starting with AfterShip but the customer service has been fantastic and the app is very flexible.
June 2, 2022
Very good app! Easy to install and great customer service. It's gonna save us a lot of time. Recommended.
June 2, 2022
Helped a lot! Helped a lot! Helped a lot! Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!
May 31, 2022
Very helpful support team! They are very fast to respond and have many free perks if you contact them.