All reviews

Rating Breakdown

  • 5
    83% (3,939 ratings)
  • 4
    9% (439 ratings)
  • 3
    2% (98 ratings)
  • 2
    1% (38 ratings)
  • 1
    4% (209 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 2, 2022

Super App, je recommande: Support réactif, l'utilisation facile à comprendre et les fonctionnalités facilite mon travail.

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 29, 2022

The app itself is decent, the customer support is responsive and try their best to be helpful. But this app injects a Global Analytics tag to your site, storewide, that tracks all your customers behavior. This script ignores any GDPR laws, ignores any Cookie Consent popups and makes it impossible for any merchants within the EU to stay GDPR compliant. If your customer refuse cookies according to EU law, the script is still launched at every single page of your website. Aftership need to let store owners handle the Cookie Consent themselves, and also give us the chance to isolate the tracking to only their own tracking page / embedded onsite tracking. Right now, its just all a joke and not possible to take this developer or app serious for anyone having their base in Europe.

Store

Bad.no

Using app

11 months

Total reviews

8

Average rating

4.0

Developer Reply

Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence our Engineering team is working on priority on this. We will surely get all your issues resolved and ensure that you are delighted with our services. Our ‘Support Team' is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip

5 / 5 Share

Aug. 28, 2022

This is beyond expectations (interfaced with our shopify store). Though i'd have to post api data into AfterShip, realized it's all native and you don't have to do anything... Great. Had to deal with the customer support for a technical talk regarding store imports: AMAZING AND FAST RESPONSE.

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for the feedback - we’ll pass this through to the team. In the meantime, feel free to follow us on social media (https://www.linkedin.com/company/aftership/) for the latest updates. Thanks 😁 AfterShip Team

5 / 5 Share

Aug. 27, 2022

They removed the AfterShip banner and it was fast and efficient! There wasn't anything else we worked on after that.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thanks a lot for the feedback - we’ll pass this through to the team. In the meantime, feel free to follow us on social media (https://www.linkedin.com/company/aftership/) for the latest updates. Thanks 😁 AfterShip Team

5 / 5 Share

Aug. 25, 2022

Use esta aplicación para llevar la ruta y tiempo de entrega de cada una de mis ordenes y una persona que fue de gran ayuda fue Sandiya.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

je profite encore de la période d'essais et l'application me semble parfaite pour le traitement ( suivis ) des colis pour mes clients ! en plus de ça le support et très réactif ! top !

Using app

About 1 month

Total reviews

10

Average rating

5.0

Developer Reply

Thanks a lot for the feedback - we’ll pass this through to the team. In the meantime, feel free to follow us on social media (https://www.linkedin.com/company/aftership/) for the latest updates. Thanks 😁 AfterShip Team

5 / 5 Share

Aug. 21, 2022

I Am using AfterShip, and what I really enjoyed was, how fast support came with a solution, and did what i asked. Amazing!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

great job, thanks! .................................................................................

Using app

About 6 years

Total reviews

5

Average rating

4.2

1 / 5 Share

Aug. 18, 2022

Very money hungry greedy app, on the essentials plan and I cant get any access to many important features unless if I upgrade to their ridiculously expensive upgrade plan.

Using app

4 months

Total reviews

5

Average rating

4.2

Developer Reply

We’re sorry to know that you are not happy with the app and pricing plans. Please accept my sincere apology as you are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss to get it fixed. We've sent you an email for your time availability to fix all issues in one go. We certainly are looking forward to earning back your trust back in our platform with our support. Regards, Ankush Kumar Team AfterShip

5 / 5 Share

Aug. 17, 2022

amazing tracking app. Builds trust and works well and even when it has a hiccup, the customer service chat is topnotch.

Using app

13 days

Total reviews

4

Average rating

3.3

5 / 5 Share

Aug. 17, 2022

I use it and i am very happy with it and the support are also very good and nice. I can only recommend!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2022

Amazing, quick customer service! Job well done YESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS

Store

sGlide

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2022

Der Support ist sehr gut und hilft immer. In wenigen Sekunden hatte ich das Problem gelöst. Super Support

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2022

Ich verwende diese App aktuell und bin sehr zufrieden, ebenfalls mit der Integrationsmöglichkeit und allen Anpassungsmöglichkeiten.

Store

YOADA

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Its a nice loaded app with many features, I still need to learn more and dive deeper into the features, but support is fast and very helpful

Using app

11 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Easy setup and guide. Great customer service and fulfillment. Can't wait to see new features rolling out!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

Ich nutze es noch nicht lange, aber ich glaube das ist die beste App fürs Tracking etc. support ist auf jeden Fall sehr hilfsbereit.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Ankit was very helpful, I get questions and Dm's about trackings and I can now send them straight to my website.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Great service and customer support! They are always willing to answer my questions and have a quick response time.

Store

Levate

Using app

About 1 year

Total reviews

5

Average rating

4.8

1 / 5 Share

Aug. 2, 2022

Shopify now offers nearly all functionality that Aftership offers. I am cancelling my service after years now that they decided to charge an extra $100 per month to view transit stats, which was previously included in my plan. The company's management clearly doesn't understand how to treat customers. You can't take away features and then offer said features to customers for an extra $100 per month. Not sure what's wrong with this company, but I would avoid anything they build. You'll get progressively higher bills without explanation and then they will take away features you grew accustomed to in order to then turn around and offer them back to you for more money.

Using app

Over 3 years

Total reviews

6

Average rating

2.8

Developer Reply

We’re sorry to know that you are not happy with the app and new pricing plans. We're in touch with development team to help you and get back to you soon by an email or chat. Also, pease accept my sincere apology as you are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss to get it fixed. We've sent you an email for your time availability to fix all issues in one go. We certainly are looking forward to earning back your trust back in our platform with our support. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Ankush Kumar Team AfterShip