AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,724
chart
#269
All reviews
Rating Breakdown
Sept. 2, 2022
Super App, je recommande: Support réactif, l'utilisation facile à comprendre et les fonctionnalités facilite mon travail.
Aug. 29, 2022
The app itself is decent, the customer support is responsive and try their best to be helpful. But this app injects a Global Analytics tag to your site, storewide, that tracks all your customers behavior. This script ignores any GDPR laws, ignores any Cookie Consent popups and makes it impossible for any merchants within the EU to stay GDPR compliant. If your customer refuse cookies according to EU law, the script is still launched at every single page of your website. Aftership need to let store owners handle the Cookie Consent themselves, and also give us the chance to isolate the tracking to only their own tracking page / embedded onsite tracking. Right now, its just all a joke and not possible to take this developer or app serious for anyone having their base in Europe.
Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence our Engineering team is working on priority on this. We will surely get all your issues resolved and ensure that you are delighted with our services. Our ‘Support Team' is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip
Aug. 28, 2022
This is beyond expectations (interfaced with our shopify store). Though i'd have to post api data into AfterShip, realized it's all native and you don't have to do anything... Great. Had to deal with the customer support for a technical talk regarding store imports: AMAZING AND FAST RESPONSE.
Thanks a lot for the feedback - we’ll pass this through to the team. In the meantime, feel free to follow us on social media (https://www.linkedin.com/company/aftership/) for the latest updates. Thanks 😁 AfterShip Team
Aug. 27, 2022
They removed the AfterShip banner and it was fast and efficient! There wasn't anything else we worked on after that.
Thanks a lot for the feedback - we’ll pass this through to the team. In the meantime, feel free to follow us on social media (https://www.linkedin.com/company/aftership/) for the latest updates. Thanks 😁 AfterShip Team
Aug. 25, 2022
Use esta aplicación para llevar la ruta y tiempo de entrega de cada una de mis ordenes y una persona que fue de gran ayuda fue Sandiya.
Aug. 24, 2022
je profite encore de la période d'essais et l'application me semble parfaite pour le traitement ( suivis ) des colis pour mes clients ! en plus de ça le support et très réactif ! top !
Thanks a lot for the feedback - we’ll pass this through to the team. In the meantime, feel free to follow us on social media (https://www.linkedin.com/company/aftership/) for the latest updates. Thanks 😁 AfterShip Team
Aug. 21, 2022
I Am using AfterShip, and what I really enjoyed was, how fast support came with a solution, and did what i asked. Amazing!
Aug. 19, 2022
great job, thanks! .................................................................................
Aug. 18, 2022
Very money hungry greedy app, on the essentials plan and I cant get any access to many important features unless if I upgrade to their ridiculously expensive upgrade plan.
We’re sorry to know that you are not happy with the app and pricing plans. Please accept my sincere apology as you are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss to get it fixed. We've sent you an email for your time availability to fix all issues in one go. We certainly are looking forward to earning back your trust back in our platform with our support. Regards, Ankush Kumar Team AfterShip
Aug. 17, 2022
amazing tracking app. Builds trust and works well and even when it has a hiccup, the customer service chat is topnotch.
Aug. 17, 2022
I use it and i am very happy with it and the support are also very good and nice. I can only recommend!
Aug. 14, 2022
Amazing, quick customer service! Job well done YESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
Aug. 13, 2022
Der Support ist sehr gut und hilft immer. In wenigen Sekunden hatte ich das Problem gelöst. Super Support
Aug. 13, 2022
Ich verwende diese App aktuell und bin sehr zufrieden, ebenfalls mit der Integrationsmöglichkeit und allen Anpassungsmöglichkeiten.
Aug. 12, 2022
Its a nice loaded app with many features, I still need to learn more and dive deeper into the features, but support is fast and very helpful
Aug. 12, 2022
Easy setup and guide. Great customer service and fulfillment. Can't wait to see new features rolling out!
Aug. 5, 2022
Ich nutze es noch nicht lange, aber ich glaube das ist die beste App fürs Tracking etc. support ist auf jeden Fall sehr hilfsbereit.
Aug. 4, 2022
Ankit was very helpful, I get questions and Dm's about trackings and I can now send them straight to my website.
Aug. 4, 2022
Great service and customer support! They are always willing to answer my questions and have a quick response time.
Aug. 2, 2022
Shopify now offers nearly all functionality that Aftership offers. I am cancelling my service after years now that they decided to charge an extra $100 per month to view transit stats, which was previously included in my plan. The company's management clearly doesn't understand how to treat customers. You can't take away features and then offer said features to customers for an extra $100 per month. Not sure what's wrong with this company, but I would avoid anything they build. You'll get progressively higher bills without explanation and then they will take away features you grew accustomed to in order to then turn around and offer them back to you for more money.
We’re sorry to know that you are not happy with the app and new pricing plans. We're in touch with development team to help you and get back to you soon by an email or chat. Also, pease accept my sincere apology as you are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss to get it fixed. We've sent you an email for your time availability to fix all issues in one go. We certainly are looking forward to earning back your trust back in our platform with our support. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Ankush Kumar Team AfterShip