AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,724
chart
#268
All reviews
Rating Breakdown
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May 17, 2022
great help very nice service and got right to the point. maybe could have answered faster, but otherwise great!!
May 16, 2022
Great customer service, very fast and responsive to customers wants and concerns. Adding this feature to your store will help customers trust you and buy again.
May 14, 2022
Pretty good app however the customization on the tracking page is rather lacking. The marketing has these examples of beautiful tracking pages but in reality, there is almost none. Other than that, pretty good service. Wish not that many things were behind a paywall but would recommend anyway.
Thanks for your valuable feedback. We are pleased to know about your experience with our application and that we were able to meet your expectations. It is our constant endeavor to delight our users and provide them with an engaging experience. I have noted your feedback related to the customization on the tracking page is somewhat lacking and have forwarded it to our product team. We will try our best to ensure that your experience with us becomes worth a 5-star rating. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip
May 13, 2022
Best customer service ive had in a long time. ive been using shipify apps for a while and never seen 24 hr service and such fast response
May 13, 2022
Just switched over from another tracking app. If I have 1 order with multiple tracking numbers, Aftership picks it up automatically (the other tracking apps did not do this). Set up was easy and painless. Although I do wish there were more options to customize the tracking page (only gives 3 templates). The email notifications to customers don't go to spam, the images of the items ordered are not distorted. As of now, I'm glad I upgraded to a better tracking app.
May 12, 2022
Very user friendly for both Shopify store and customers. Customer service does a great job and is quick to help.
May 12, 2022
J'ai utilisé cette application pour ajouter un tracking À mon site web afin que de pouvoir rasssurer mes clients, etc. Elle m'a été très utile et j'en suis ravi.
May 12, 2022
This app was very easy to install. When i couldnt figure out why my 'track your page' button wasnt working the online chat service was very helpful!
May 11, 2022
Very fast, friendly and efficient customer service chat. Animesh was able to very quickly remove the branding on my tracking page and extended my trial period. Great support!
May 11, 2022
Top notch support, and loving the app integrations. The dashboard is super helpful to see which orders are yet to be delivered, etc.
May 9, 2022
Immediate Assistance and the app works to the level I expected. The analytics was a key factor and I'm able to track everything with ease.
May 10, 2022
Très bon professionnalisme, a su répondre exactement à ce que j'avais comme problème je suis satisfait thank you very much.
May 7, 2022
Apllication intuitive, fonctionnelle, idéale pour les boutiques qui démarrent mais qui reste évolutive et adaptée une forte croissance. Support réactif.
May 6, 2022
I have to say that customer service is brilliant and extremely skilled. I had an opportunity to get help to fix an issue I had and they solved it quickly, and a top of that, Javid was so nice and good to me! Thank You and I recommend everyone.
May 6, 2022
Awesome app. Javid from customer service walked me through the whole setup and any questions I had. Gives a real professional look to your site
May 6, 2022
Ruhika was very helpful on the chat app and solved all questions I had quickly and efficiently- would recommend
May 6, 2022
An amazing app webhooks works wonder for us and their support super helpful I messaged them couple of times they were fast at replying
May 5, 2022
Niraj is very helpful and helped me very well. Thanks friend! You are the very best thumbs up!!!!!!!
May 3, 2022
Good nice great awesome superb super incredible 5 stars crazy good ultra extreme level nice unbelievable app
May 1, 2022
I used this app to keep track of my orders shipping and customer service usually responds quick and is great overall