AfterShip Order Tracking

April 23, 2022

Using this app to make my clients' experience the best! Customer support is excellent, got all features needed!

March 24, 2023

Aftership is a great app and their support team is ready to jump on a zoom call to help with whatever you need. 5 stars. Debashish Banerjee was very helpful!

April 22, 2022

So far I am enjoying the AfterShip app. As of now, I recommend it to anyone who is opening up their own Shopify store.

April 21, 2022

Le support client est en or. Ils m'ont aidé à régler un problème causé par Gmail. Le personnel est vraiment sympathique et patient.

April 21, 2022

Me gusta mucho para el seguimiento de pedidos, La atencion al cliente es muy rapida y eficaz. Llevo meses con ella y me va bien.

April 21, 2022

I love this plugin, it's great and easy to use. I love this plugin, it's great and easy to use. I love this plugin, it's great and easy to use.

April 21, 2022

great help ! love the good communication skills. she helped me to solve my issue and I highly appreciate It

April 19, 2022

I am just trying the app but so far it's Easy to Use and Easy Setup, the Tacking page is simple and elegant , Great app So far

April 18, 2022

The support from this website is great. whenever I needed help with anything they always helped any way possible

April 18, 2022

Great app! Saves so much time with clients! The service pretty good, super happy to know that customers would be informed about their order status in real time ! thank you !

April 18, 2022

Should have installed this earlier. Straightforward easy to use. The team explained it well. You can search for order number/customer name when presented with a tracking number that has issue which shopify is unable to search/index. Display recent tracking status in a list. Customers are updated from time to time via email. Gets to upsell via email. You can also edit the interface. Cool

April 17, 2022

I'm very satisfied with the customer service, fast response and people are always there to help you.

Sept. 23, 2022

Edit: I still have loads of issues with Aftership, for weeks I have not been able to track my orders. Support always seemed to make excuses and ended up saying it was solved but it wasn't. Old: Having some issues with the app, current Postal Service not updating the details through this app. Support team has been kind and seems to be working hard to get this issue solved.

Sept. 12, 2023

Ankit helped explain which merge tag I should use in my email notifications, and he also offered to remove the AfterShip branding free of charge since I am an established customer, no upgrades necessary!

April 13, 2022

Great but expensive, good support staff though. This text is here because shopify make me put 100 ch

April 8, 2022

Great products and even better customer support. Our customers are always kept up to date with their deliveries.

April 8, 2022

The app cannot fully customize by myself, some of the feature is limited to be customize and manually setup.

April 5, 2022

Ruhika was very helpful. She helped me handle an issue with my tracking page which could not show some information. Thank you

March 31, 2022

The app solves a very important problem. Customer service is very friendly and patient, but their response to enquiries feels scripted rather than a staff that is supremely knowledgable and knows the build of their app inside out. I also wish that the documentation for how to use the app was a little bit better. The Youtube videos on their channel seem to leave a lot of information out. Overall not a bad experience. I am still new to using the app, so i may return with a different review.

March 30, 2022

They extended my trial period. I am very thankful! The agent I chatted with was very polite and helpful.