AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,724
chart
#268
All reviews
Rating Breakdown
Review RSS Feed
March 30, 2022
I have several of their products and they work great, have awesome features, and their support team is quick and helpful!
March 29, 2022
good service and quickly feedback, love it and will keep use it. I will update my plan later. just do it!
March 29, 2022
Customer service is excellent! very prompt response and solved my problem so quickly. I recommend this app for tracking order.
March 26, 2022
Très bon service client qui m'a guidé pas à pas dans l'installation de l'application sur mon shop ! Merci à Niraj :)
March 23, 2022
Quick response to customer service. Quick response to customer service Quick response to customer service
March 23, 2022
The customer service is superb! very prompt response and solved my problem so quickly. Highly recommend everyone to use this app for tracking order.
March 22, 2022
Customer Service is excellent. Most importantly, very responsive in a timely manner. Thank you aftership
June 17, 2022
Samad is super helpful. We got response even at 1am. He quickly spotted the issue and resolve the problem for us! Thank you
April 3, 2022
Efficient support, thanks Rahul. Efficient support, thanks Rahul. Efficient support, thanks Rahul. Efficient support, thanks Rahul.
March 21, 2022
The app works alright and does what it's supposed to do. The issue is with their pay wall, and more likely, management. Yes, customer service is there when I need them but English is not great so I find myself holding back from actually asking questions because the amount of time it will take to further explain my issue is not worth it. I was on a paid plan, customized my emails, then cancelled my plan and wanted to change the old logo out from my customer notifications. This was apparently not possible unless I upgraded my plan again. Have been using them off and on, trying to give them the benefit of the doubt but the service is very inconsistent. I would not recommend. Save your time and money.
Thank you for your valuable feedback. It is unfortunate to know that you did not have the best experience using our app and wished for the features to be more flexible. Please note that there are different plans with different features catering to the requirements of our users. The ‘Free Plan’ has basic features and if you wish to use the advanced features then the plan can easily be upgraded so that you can enjoy the benefits of the additional features. The details of the plans and their features are available on the website also so that there is no ambiguity related to the pricing and features. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Neelima Aggarwal AfterShip
March 17, 2022
Great customer service, they are always available and eager to assist. The app itself is very useful for customers and can be customized in many different ways.
March 16, 2022
Very good app. It has a lot of features and you can customize things such as emails and pages. It's a very helpful tool and there's a free option if you only have a small amount of orders each month.
March 15, 2022
Great app and really good support. Aftership manages all your shipping in one platform. The tracking page looks great and is highly customizable
March 15, 2022
Awesome app, I highly recommend it... Easy for customers... Thank you so much for your help guys :)
March 15, 2022
Super Support. Sehr schnelle Rückmeldung und sehr kompetente Unterstützung. Vielen Dank für die Hilfe
March 15, 2022
fast customer support service and great integrate with my shopify plus store. Hopefully, it will become better
March 15, 2022
The service was quick and efficient. Everything was done in a timely and professional manner. The app is amazing and stress free. You will be able to do everything at a fast pace and check for order updates and shipping whether it is for yourself or a business. Keep up the good work!
March 14, 2022
Great set up experience and excellent customer service. I highly recommend using this app for all your sms needs.
March 14, 2022
j'ai utilisé cette application pour m'aider à régler un problème et il a été vite réglé, j'ai eu un support technique de qualité avec rahul merci encore