AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,725
chart
#287
All reviews
Rating Breakdown
Review RSS Feed
Oct. 5, 2022
Very useful app. And the support is the best. They are always ready to help you. Thank you!!!!!!!!!!!!!!!!!!
Oct. 30, 2021
I started using the app several weeks ago using the free plan. So far i'm very happy with it and the support team was spot on.
Oct. 29, 2021
Great solution to ensure that we are providing a high-quality experience for our customers. The service provided has been awesome and setting up the app was seamless. We're looking forward to using this app long-term!
Nov. 8, 2021
super application elle vas super bien m'aider sur ma boutique le support ai excellent il ma bien aider et super sympas et très patient
May 12, 2023
Ankit- was very helpful and the issue was resolved in a timely matter. It's great to have this type of support.
Oct. 28, 2021
communication are very helpful and very easy to setup the app on my store the are perfect thank you so much
Oct. 27, 2021
AfterShip's platform is quite intuitive and easy to use. I highly recommend it to all e-merchants who are concerned about satisfying their customers.
Thanks for sharing your valuable feedback. Glad that you liked our app. We are open to your suggestions. You can always contact us via the live chat option available on your account or email us at [email protected]. We would love to see your experience transform into a 5-star rating worth. Regards, Team AfterShip
Oct. 27, 2021
Aftership is so easy to use and they offer quick, fast, and fantastic support! We love it and would recommend it to anyone!
Dec. 19, 2021
Just installed the app. Some coding required but the instructions are very clear. Ran into a problem with my DNS settings trying to verify my email, & Riyaz was extremely knowledgeable and patient with me! Looking forward to seeing this app in action, at which time I'll gladly amend my review. ➡️ Amended review: Had to alter my shopify notifications to include AfterShips templates to eliminate double emails being sent to customers. Their instructions were VERY clear & concise which I appreciate. There is an additional one time purchase for this feature as it includes subscribing to AfterShip's email template app. Worth the $49 if it eliminates sending duplicate emails (which can be SO obnoxious) I find their support staff to be very fast to respond, patient, and eager to assist. Very refreshing in an app. Thanks SO much! ➡️EDIT: Unfortunately, I had to remove the app thru no fault of theirs. A different 3rd party app I must use wasn't compatible, so reluctantly - i deleted AfterShip. Hated to do it because it's a great app! Thanks to Riyaz and Ankush for all of their help along the way.
Oct. 27, 2021
So far so good. Fast support response. Still testing features at this stage, but what is included looks promising.
Oct. 26, 2021
I used this app to allow customer track their orders. The APP provides nice features and is easy to use.
Oct. 26, 2021
Great app so far! I will add more after a certain time since very new with this app in our store however it has really nice features.
Oct. 25, 2021
Instant reply, and clear instructions. I have just installed the AfterShip app on my store and needed to integrate with omnisend and Manish take just a minute and send me what to do exactly. Thanks for great support
Nov. 17, 2021
I used this app's free version to track customer order shipping. Hands down one of the best track shipping app and amazing customer support who are always ready to help you with any questions you have. Highly recommended for new businesses and startups.
Thank you for your valuable feedback. We are pleased to know that we were able to meet your expectations. I can see that you are also happy with the customer service support. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team AfterShip
Oct. 24, 2021
Very useful app - helps me to manage all the shipments in one place and also offers a better user experience from customers' perspective. Team support is also amazing which provides a great level of ease of mind using this app. Highly recommend.
Oct. 24, 2021
Excellent app and great customer service. It is very useful and easy to use. Thank you for creating such a great app.
Oct. 24, 2021
Application recommandée par mon formateur de YOMI, je suis servie par NEHA de AfterShip. Application très pratique et complète pour le suivi de commande. Vous n'allez pas regretter, essayez-la Merci. ANNICK
Oct. 24, 2021
I just used the application so I have not yet explored the application to have a clear opinion, however it has very interesting features, a very responsive and efficient after-sales service. Possibility to customize the order tracking page, to suggest products to increase your average basket, and many other features... I like it
Oct. 23, 2021
Great Customer service. Looking forward to working with them and all my brands in the future. Def recommend.
June 5, 2022
It was nice and useful to have a chat with Pratibha. Thanks lot. Good, great, useful, problem-solving. But please here in reviews do not limit review words please. Positive review can be written in 10-20 words also, not necessary in 100 words. thanks