AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.4
feedback
1,263
chart
#763
All reviews
Review RSS Feed
June 4, 2024
I like the product. Currently using the Free version as we are under 50 shipments but looking to use full functionality soon.
May 27, 2024
Rajat is awesome! Very helpful and was easy to talk to. Thank you for your help!
May 19, 2024
The customer service is non existent. Emailed with an urgent query and have been waiting for days. FYI I am on the paid plan with this app. No response at all and have followed up multiple times now. Very disappointed.
Thank you for your valuable feedback. We understand that you are dissatisfied with the support, which has negatively impacted your experience. We value you as a customer, and it is disheartening to know that we have not met your expectations. Additionally, we have checked but could not find any conversation over chat or email. As we were unable to locate any emails with your email ID or the store name - Zukyun Beauty. To address this, we are assigning dedicated support for your AfterShip Tracking account. Please check your inbox, as you will be contacted via email shortly. Trust us, we work very hard to provide a great customer service and support experience. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip
May 17, 2024
super appp, super support, we have tried outvio and shippy pro and others and this is so far the best, and super support from nitin!
May 9, 2024
Assistance was provided in a timely manner
Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip