AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,722
chart
#269
All reviews
Rating Breakdown
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May 27, 2024
Rajat is awesome! Very helpful and was easy to talk to. Thank you for your help!
May 27, 2024
May 23, 2024
It's my first time using AfterShip - i needed help right away, the customer service was pronto with fulfilling my needs. Will be continuing to use them.
May 19, 2024
The customer service is non existent. Emailed with an urgent query and have been waiting for days. FYI I am on the paid plan with this app. No response at all and have followed up multiple times now. Very disappointed.
Thank you for your valuable feedback. We understand that you are dissatisfied with the support, which has negatively impacted your experience. We value you as a customer, and it is disheartening to know that we have not met your expectations. Additionally, we have checked but could not find any conversation over chat or email. As we were unable to locate any emails with your email ID or the store name - Zukyun Beauty. To address this, we are assigning dedicated support for your AfterShip Tracking account. Please check your inbox, as you will be contacted via email shortly. Trust us, we work very hard to provide a great customer service and support experience. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip
May 17, 2024
Great Customer service, thank you for all the help! All answers were great! - Ankit
May 17, 2024
super appp, super support, we have tried outvio and shippy pro and others and this is so far the best, and super support from nitin!
May 16, 2024
Spoke to Saransh, he was very helpful with my request. He resolved my issue within minutes. Very good and quick service from him.