AfterShip Order Tracking
Reduce WISMO with branded order tracking
Rating
4.4
feedback
1,220
chart
#530
All reviews
Review RSS Feed
May 27, 2024
Rajat is awesome! Very helpful and was easy to talk to. Thank you for your help!
May 23, 2024
It's my first time using AfterShip - i needed help right away, the customer service was pronto with fulfilling my needs. Will be continuing to use them.
May 19, 2024
The customer service is non existent. Emailed with an urgent query and have been waiting for days. FYI I am on the paid plan with this app. No response at all and have followed up multiple times now. Very disappointed.
Thank you for your valuable feedback. We understand that you are dissatisfied with the support, which has negatively impacted your experience. We value you as a customer, and it is disheartening to know that we have not met your expectations. Additionally, we have checked but could not find any conversation over chat or email. As we were unable to locate any emails with your email ID or the store name - Zukyun Beauty. To address this, we are assigning dedicated support for your AfterShip Tracking account. Please check your inbox, as you will be contacted via email shortly. Trust us, we work very hard to provide a great customer service and support experience. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip
May 17, 2024
super appp, super support, we have tried outvio and shippy pro and others and this is so far the best, and super support from nitin!
May 15, 2024
The customer service team is wonderful and incredibly responsive. I had some questions about the app's capabilities when it comes to larger volumes of orders, and they addressed all my concerns comprehensively. I now use AfterShip Tracking with confidence knowing that I can count on their proactive support.
May 9, 2024
Assistance was provided in a timely manner
Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
May 9, 2024
I love this app. It's efficient and beneficial for myself and my customers. The customer service is amazing.
May 8, 2024
great assistance from Saransh Kesarwani, app still not working for me will update when it does. but service is amazing.
June 21, 2025
**Five Stars for AfterShip: A Must-Have Shopify App! ** Rajat has been extremely knowledgeable and highly effective in their responses. Thanks to Rajat, who solved the issue quickly and great response time.