AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.4
feedback
1,262
chart
#763
All reviews
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May 9, 2024
I love this app. It's efficient and beneficial for myself and my customers. The customer service is amazing.
May 8, 2024
great assistance from Saransh Kesarwani, app still not working for me will update when it does. but service is amazing.
June 21, 2025
**Five Stars for AfterShip: A Must-Have Shopify App! ** Rajat has been extremely knowledgeable and highly effective in their responses. Thanks to Rajat, who solved the issue quickly and great response time.
May 3, 2024
I received great assistance so far, my main issue is getting the order mapping to work and receive information from products. Overall I’m not sure if that is an issue with the app so I give it 4 stars but weighted on my only having used it about a week or a bit more. My review may become better or worse after more experience depending how it goes.
Thank you for sharing your feedback with us; we're thrilled to hear that our assistance was prompt and satisfactory. We sincerely hope that your experience with the app continues to meet your expectations. Regarding the issue you raised, I want to assure you that orders from Shopify are accurately linked with the appropriate couriers in AfterShip, and product information from Shopify is seamlessly synced to the Tracking App. This information will also be visible in the emails sent to your customers. We are always eager to receive suggestions from our users. Understanding your needs helps us tailor our services to meet your expectations and create a more engaging experience. If you have any further questions or need assistance with the app, please don't hesitate to reach out to us via the live chat option in your account or by emailing us at [email protected]. We are committed to ensuring that your experience with us is deserving of a 5-star rating.
April 30, 2024
The Automatic tracking updates feature of AfterShip Tracking app is a great tool in keeping customers informed about their order status. Plus, the customer service team is fantastic.
April 30, 2024
the app and customer support is very great, i had very nice experience with the process and the integration for my store
May 6, 2025
Aftership customer service was extremely helpful, patient and very knowledgeable. There are many tracking software's however customer service can be a big difference and Aftership provided that.
April 20, 2024
It was great to have talk with Saransh. He resolved my doubts succesfully.
April 18, 2024
Easy to use Nice feature Improve efficiency & save time Hands down, the customer service offered by AfterShip Tracking is second to none. The team is knowledgeable, helpful, and genuinely cares about ensuring your experience is positive. Any issues I've had have been resolved quickly and without hassle. It's truly refreshing to work with a company that values their customers like this.