All reviews

Rating Breakdown

  • 5
    82% (1,016 ratings)
  • 4
    7% (91 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (103 ratings)

Reviews with Text

  • 95% (1,174)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 23, 2024

The customer service support provided by AfterShip has been top-notch. The team responds within a short span of time and is always eager to help solve any setbacks. Such great customer service has given me the confidence that I've made the right choice while choosing AfterShip as my tracking assistant app.

Store

didadoo

Using app

About 24 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2024

Store

POLEMO

Using app

10 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 20, 2024

Great app with a lot of features with detailed systems

Store

iloinen

Using app

About 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

April 20, 2024

It was great to have talk with Saransh. He resolved my doubts succesfully.

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

Easy to use Nice feature Improve efficiency & save time Hands down, the customer service offered by AfterShip Tracking is second to none. The team is knowledgeable, helpful, and genuinely cares about ensuring your experience is positive. Any issues I've had have been resolved quickly and without hassle. It's truly refreshing to work with a company that values their customers like this.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

TOLLER SUPPORT!!!!!!!

Using app

7 months

Total reviews

6

Average rating

4.7

4 / 5 Share

April 16, 2024

Using app

4 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

April 16, 2024

Saransh is a fantastic asset to AfterShip. Always extremely quick and helpful with any queries.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2024

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

April 14, 2024

Has a free version and provides great user support

Using app

5 days

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

April 12, 2024

great support and quick service!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2024

Great app!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2024

Excellent app for getting a unified dashboard of all shipments. This is a game changer for keeping an eye on orders. Support is outstanding. I had a couple of minor timezone issues with how times were displayed and they had a developer fix them in less than 24 hours.

Using app

12 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 11, 2024

Excellent service from the team (Nitin), they clarified all my doubts.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

Store

MyVlora

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2024

Got us all fixed up. So grateful.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2024

Awesome app! They have been around for ages and it definitely shows as they are easily the best tracking app more importantly the customer service is one of the best on Shopify, its even better than shopify support haha! Rajat helped me out and is great, super patient and easygoing going and helpful! Definitely recommend

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 8, 2024

Great support! Answered my questions promptly

Using app

14 days

Total reviews

4

Average rating

4.8

5 / 5 Share

April 7, 2024

Garvita helped me a lot, thanks to aftership for the consistent quality

Store

MOR

Using app

2 months

Total reviews

3

Average rating

5.0