AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,722
chart
#269
All reviews
Rating Breakdown
Review RSS Feed
May 7, 2024
thanks for helping saranh, this guy explaned me eveythig esay and it was so helpfull
May 19, 2024
I had an outstanding experience working with Priya. She swiftly grasped my needs, managed the issue with meticulous care, and maintained an exceptional level of professionalism and courtesy throughout. I wholeheartedly recommend her services!
May 7, 2024
May 6, 2024
**Five Stars for AfterShip: A Must-Have Shopify App! ⭐⭐⭐⭐⭐** Rajat has been extremely knowledgeable and highly effective in their responses. Thanks to Rajat, who solved the issue quickly and great response time.
May 3, 2024
I received great assistance so far, my main issue is getting the order mapping to work and receive information from products. Overall I’m not sure if that is an issue with the app so I give it 4 stars but weighted on my only having used it about a week or a bit more. My review may become better or worse after more experience depending how it goes.
Thank you for sharing your feedback with us; we're thrilled to hear that our assistance was prompt and satisfactory. We sincerely hope that your experience with the app continues to meet your expectations. Regarding the issue you raised, I want to assure you that orders from Shopify are accurately linked with the appropriate couriers in AfterShip, and product information from Shopify is seamlessly synced to the Tracking App. This information will also be visible in the emails sent to your customers. We are always eager to receive suggestions from our users. Understanding your needs helps us tailor our services to meet your expectations and create a more engaging experience. If you have any further questions or need assistance with the app, please don't hesitate to reach out to us via the live chat option in your account or by emailing us at [email protected]. We are committed to ensuring that your experience with us is deserving of a 5-star rating.
May 3, 2024
AfterShip Tracking's customer service deserves a standing ovation. They do not delay in responding to queries and provide answers instantly. That's a rare quality to find nowadays.
May 1, 2024
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers. We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us. We have checked that you contacted us for a trial extension which we have extended. We really value your business and we've sent you an email and looking forward to your revert to make your experience better. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip
April 30, 2024
The Automatic tracking updates feature of AfterShip Tracking app is a great tool in keeping customers informed about their order status. Plus, the customer service team is fantastic.