AfterShip Order Tracking
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**Five Stars for AfterShip: A Must-Have Shopify App! ** Rajat has been extremely knowledgeable and highly effective in their responses. Thanks to Rajat, who solved the issue quickly and great response time.
I received great assistance so far, my main issue is getting the order mapping to work and receive information from products. Overall I’m not sure if that is an issue with the app so I give it 4 stars but weighted on my only having used it about a week or a bit more. My review may become better or worse after more experience depending how it goes.
Thank you for sharing your feedback with us; we're thrilled to hear that our assistance was prompt and satisfactory. We sincerely hope that your experience with the app continues to meet your expectations. Regarding the issue you raised, I want to assure you that orders from Shopify are accurately linked with the appropriate couriers in AfterShip, and product information from Shopify is seamlessly synced to the Tracking App. This information will also be visible in the emails sent to your customers. We are always eager to receive suggestions from our users. Understanding your needs helps us tailor our services to meet your expectations and create a more engaging experience. If you have any further questions or need assistance with the app, please don't hesitate to reach out to us via the live chat option in your account or by emailing us at [email protected]. We are committed to ensuring that your experience with us is deserving of a 5-star rating.
The Automatic tracking updates feature of AfterShip Tracking app is a great tool in keeping customers informed about their order status. Plus, the customer service team is fantastic.
the app and customer support is very great, i had very nice experience with the process and the integration for my store
Aftership customer service was extremely helpful, patient and very knowledgeable. There are many tracking software's however customer service can be a big difference and Aftership provided that.
My experience with this app is absolutely positive.thank you
The customer service support provided by AfterShip has been top-notch. The team responds within a short span of time and is always eager to help solve any setbacks. Such great customer service has given me the confidence that I've made the right choice while choosing AfterShip as my tracking assistant app.
It was great to have talk with Saransh. He resolved my doubts succesfully.
Saransh is a fantastic asset to AfterShip. Always extremely quick and helpful with any queries.
Has a free version and provides great user support
Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
great support and quick service!
Excellent app for getting a unified dashboard of all shipments. This is a game changer for keeping an eye on orders. Support is outstanding. I had a couple of minor timezone issues with how times were displayed and they had a developer fix them in less than 24 hours.
Excellent service from the team (Nitin), they clarified all my doubts.
Got us all fixed up. So grateful.
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