AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,725
chart
#287
All reviews
Rating Breakdown
Sept. 5, 2021
The customer support of the app is very kind. They are willing to help you at any time. This shows that they have our best interests in mind and I love it !
Sept. 4, 2021
Great app. Easy to use. Support very helpful as well when I needed some answers they were quick to help.
Sept. 3, 2021
The application is amazing. Adding to the shop is really smooth and easy. I contacted the support team for a matter, they resolved the issue within minutes. Thank you!
Sept. 1, 2021
Prompt customer support and they respond quickly to inquiries. The tracking page looks great and is customizable.
Aug. 31, 2021
So far, I'm very happy with the app! It allows my customers to look up orders and I can manually input shipping for orders that I have to fulfill myself (not through the fulfillment partner). It sends emails & SMS messages as well! Annnddd the customer service has been great!! Each time I send a chat message, someone responds within a minute or two. Good stuff so far! Thanks Aftership!!
Aug. 31, 2021
So far the service seems to be impeccable. I have been assisted in a very prompt way by Varun. Would definitely recommend
Aug. 31, 2021
Still new to this. but so far so good. support is very responsive ! that's crucial in my book so they get two-thumbs up from me!
Aug. 31, 2021
Easy to use & helpful customer service! I use it for all my companies because you can customize the tracking page yourself.
Aug. 28, 2021
Great app. all features I have used so far are very helpful. I love it. customer support staff is very attentive and helpful.
Aug. 28, 2021
Great application, does exactly what I want it to. Quick customer service. Highly recommend using it! Worth it, try it out!
Aug. 27, 2021
Customer service is awesome. Varun helped me very quickly with all my queries. Would highly recommend this app.
Aug. 27, 2021
Great customer support service. Aftership is the best order tracking app on Shopify because it lessens your customer curiosity by providing the latest updates of their order as it happens
Aug. 27, 2021
I start using this app and I had few questions about the app. First how to import it in my shopify store, the how to track my orders and the support was so nice to show my screenshots of how to that in few steps. Thanks for your good work guys, Big UP :)
Aug. 27, 2021
I use this app to track orders for my online store. The online support is very helpful especially if you are a beginner. It integrated easily with my store and it's not hard to use. If you get stuck I had support straight away.
Aug. 26, 2021
great app, great functionalities, and amazing support!!! I would recommend it for store looking to have a tracking of the orders for thier customers.
Aug. 26, 2021
I used this app to add the tracking my order widget to my Shopify store. It wasn't working, so I used the chat option for help. The Aftership rep helped me figure out what to do to make it work properly with an audio, that was smooth and successful in just a few minutes.
Aug. 26, 2021
perfect service .. costumer service is fast and helpfull! it's easy to use and for any question they help you streight away.
Aug. 26, 2021
Our customers love the Aftership tracking page that we use. I would appreciate alerts when there are known errors or outages. Smaller teams cannot afford much time to investigate problems like this.
Thanks for sharing your valuable feedback. Really happy to know that your customers liked our tracking page. We are open to suggestions if you have any. It is great to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. We do send email notifications for planned outages and try to keep our merchants informed however we have registered your feedback and will definitely pass it on to our product team. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected]. Regards, Nitish Kumar Team AfterShip
Aug. 26, 2021
Awesome App and support. I reached out for an extension of my trial and it was instantly approved. As a new business, this helps tremendously.
Aug. 26, 2021
J'ai eu besoin d'aide pour configurer l'appli sur mon site et le service d'aide est très réactif et aimable . Il n'hésite à faire des copies d'écran pour que l'aide soit la plus compréhensible possible !! je recommande !