All reviews

Rating Breakdown

  • 5
    83% (3,940 ratings)
  • 4
    9% (439 ratings)
  • 3
    2% (98 ratings)
  • 2
    1% (38 ratings)
  • 1
    4% (209 ratings)
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5 / 5 Share

Aug. 25, 2021

Very good so far. This app is a great way to get more clients and get them to trust your website. Thanks.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Fantastic app, great customer service. The ability of customer being able to track their orders on our website is fabulous.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

Really happy with this app, quick and friendly support and an easy to navigate interface. It's let us create a uniquely branded courier updates page, plus lets us track which shipments are running late.

Using app

9 days

Total reviews

12

Average rating

4.5

5 / 5 Share

Aug. 24, 2021

ótimo atendimento, obrigada pela ajuda nas minhas dúvidas. Sempre respondem rápido e com muita educaçao e boa vontade.

Using app

10 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 24, 2021

Very attentive customer support team to help with the setup process and a good addition to have to your store. Great to help me grow the reassurance side of my business (leplaya.co.uk)

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

Great and easy app to use with lovely customer support. When I needed help, Shubham quickly came to the rescue. I would definitely recommend this app to anyone with a shopify store.

Using app

About 22 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

Shubham was great and very fast in resolving my issue!!! I highly recommend him and the service. Thank you again, Shubham!!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

If you want a great app and customer service, then this is the app to get. I was running out of trial time due to office work, so I asked if I could have an extra couple of days, and the company gave me more than I had asked. Now that is going above and beyond customer service, it's called BEING NICE and I wish we all can do this. The app is running great!!

Using app

20 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

L'application est vraiment top, tout est personnalisable et simple d'utilisation ! Je recommande....

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

Great plugin and the support team is 5 stars. I will be really excited when they add the option to edit SMS templates so you can customize the user experience.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2021

Great app and such a very good support. Just solved an issue in a matter of minutes. I recommend their app

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2021

Great app and great customer service. I highly recommend this app for any Shopify store looking to provide a way for customers to get tracking updates.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2021

J'adore cette appli, ils sont vraiment patriques et réduisent la SAV D'au moins 90%. parfait comme appli. merci

Using app

6 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 22, 2021

Great service, Fixed my issue, Gt my site up and running! Thanks aftership :) Will be definitely using you guys.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. AfterShip Team

5 / 5 Share

Aug. 22, 2021

Customer service and response was an A-class service. I woiuld defianatly recommend Aftership for all websites.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

good!its free under 50 orders per monthe, i will refer this to my friend around,, this is very economic for most of beginers

Store

Yuwell

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

I use AfterShip so my customers can easily track their packages. It was easy to integrate, and customer service is very fast and effective. Shubham was very knowledgeable and fast.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

The app works well, exactly as described. The free plan is great and offers a lot more than comparable apps with free plans.

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 21, 2021

The cost is high for a basic plan $9.99 per month. Email notification is important but it doesn't worth $9.99 per month.

Using app

About 1 month

Total reviews

5

Average rating

2.6

Developer Reply

I am sorry to know that you are not happy with the basic plan's charges. Please accept my sincere apology for the experience you had. Your feedback has been noted. We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at [email protected] We regret the inconvenience caused to you. Regards, Rupam Team AfterShip

5 / 5 Share

Aug. 18, 2021

The customer service response is very timely, the plug-in is easy to use, and other functions are integrated.

Using app

About 1 hour

Total reviews

1

Average rating

5.0