All reviews

Rating Breakdown

  • 5
    83% (3,940 ratings)
  • 4
    9% (439 ratings)
  • 3
    2% (98 ratings)
  • 2
    1% (38 ratings)
  • 1
    4% (209 ratings)
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5 / 5 Share

Aug. 18, 2021

Good for new one use, and the setting is very easy. Simple operation, customer service is also very patient

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

This app is so helpful. The customer service is really nice. They help me a lot in controlling my Fulfillment. Thanks and highly recommend.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

is good . It has complete functions and perfectly solves the problems between me and the customer. I don't need to worry about the freight anymore, and the customer service reply is very fast.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

This app really helps us keep track of the exceptions on our orders to stay ahead of them and hold our carriers accountable.

Store

4ocean

Using app

Almost 4 years

Total reviews

7

Average rating

4.3

5 / 5 Share

Aug. 17, 2021

Very useful application, very intuitive and user-friendly. Saves a lot of time in customer support. I had some questions and the support team is very responsive. Many thanks.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

I just began using AfterShip and it is simply amazing! the UI/UX is top-notch and it works beautifully. I must say though that I had a bit of an issue with the integration but the amazing customer support team was there to my rescue. TBH I might have deleted the app if the support was poor but thanks to Himanshu and his amazing service I believe I will be an AfterShip user for the years to come. Quality work team AfterShip.

Store

MHD

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

Was new to this app, had a few questions so i decided to contact the support. They got at me fast, helped me out quick and i was done with my setup in 20 minutes. Do recommend

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2021

I am new to Shopify, and new to AfterShip also. AfterShip customer service is so quickly and accurate. I am now confident with AfterShip. Thank a lot.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2021

Amish was really helpful. Thank you ever so much! The App seems really easy to use so I am happy for the moment :)

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2021

is good . It has complete functions and perfectly solves the problems between me and the customer. I don't need to worry about the freight anymore, and the customer service reply is very fast.

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 14, 2021

Aftership allows us to make our tracking more branded and not look like some scammers. The best part is that you can send a real notification to the customers which are really great to build loyalty. But the downside is; it bit expensive for me. Otherwise, it's a great choice.

Using app

3 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for sharing your valuable feedback. We have gone through the chat transcripts and sent you an email to discuss this further. Also, please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. AfterShip Team

5 / 5 Share

Aug. 13, 2021

Je viens de télécharger l'appilcation. Le service client est super et ils ont résolu mon problème rapidement. Je recommande AfterShip!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

Fantastic app with real great support. A very responsive team, always within reach. I should have discovered this service much earlier. Anyway, never too late! At present I'm on free plan hoping to upgrade to the pay plan as sales hit the top mark.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

I've been using this app for a few years and it's brilliant. Its the only app I've found that really does do the Customer Service stuff for you. No more 'wheres my order' emails!! I suspended my store for a while and removed the app. I've recently re-started the store and am bombarded with emails again! I just remembered why and have re-added the app and its now even better! I would highly reccomend this app to anyone shipping orders!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

Apps is really good and friendly user. The chat support is helpful in assisting me on some setting up issue.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2023

I used this app for many years and will continue to, they dont unexpectedly raise prices, and i'm not surprised they are top 10 on best shopify applications to download, it literally is the only of 3 apps that I care to use. IF YOU GET THIS APP, ASK FOR: Animesh if you want to raise sales, and see higher conversions, this gentleman REALLY goes above and beyond, like, I don't think any other application cares this much about my success!! I guarantee if you download this, you will make your money ( it's free trial.. + so MUCH CHEAPER AND BETTER like.. impossible to find an app this good, they are obviously my go to for everystore, never write reviews but had to for Animesh !! <3 Best Staff, App, Top Tracking Order Lookup App, Etc! Like you can make a tracking custom domain page, and up to 50 orders are free !! Alphatox is a proud client for 7+ Years of After Ship and LOVES the APP!

Using app

About 7 years

Total reviews

22

Average rating

4.9

3 / 5 Share

Dec. 4, 2022

My initial experience with Aftership was fine. Despite it's inability to automatically link a tracking number to the corresponding carrier. What eventually got me fed up with their App, was extortionate paywalls behind common basic features; such as a custom tracking page. Which is now unavailable unless you pay over $110/Month. With the $11/Month Subscription, all tracking numbers are redirected to the generic aftership tracking page, with afterships own promotional texts everywhere. We have since moved onto better shopify apps, with smarter tracking algorithms and at fairer prices.

Store

Wolph

Using app

About 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

Aug. 11, 2021

Great customer service and wonderful app. Very helpful. Really organized and well put together app.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

Seamless integration, endless customization possibilities, and top-knotch customer service to get things back on track

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

The app is easy to use and helps a lot to notify customers of my shop about their products delivery status.

Using app

About 23 hours

Total reviews

1

Average rating

5.0