All reviews

Rating Breakdown

  • 5
    94% (2,486 ratings)
  • 4
    3% (77 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,487)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 20, 2025

Easy to set up and if you do need support, Charles is top notch. A great experience. And Felicity, the best.

Using app

About 23 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 18, 2025

Mirra had been very helpful and extremely patient. She addressed all my issues and I was able to set up this app perfectly well. It is easy to integrate and works very well with shopify. Very happy to have connected with Air: Product Reviews and UGC.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

Abby was incredibly helpful with getting my online website up and running. She was knowledgeable, efficient, and easy to work with. Thanks to her guidance, everything looks and functions great. Highly recommend her for any web-related support!

Using app

About 1 year

Total reviews

6

Average rating

4.3

4 / 5 Share

July 18, 2025

Using app

5 days

Total reviews

1

Average rating

4.0

5 / 5 Share

July 18, 2025

Great app and awesome customer support from Jasmine!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2025

Abby was Super helpful and helped me with all of my questions quickly and efficiently if i could give 6 stars i would!!

Using app

31 minutes

Total reviews

2

Average rating

5.0

4 / 5 Share

July 18, 2025

Awesome Product, really helpful in my hair growth.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

July 18, 2025

Great app! Air Product Reviews & UGC is easy to use and integrates perfectly with my store. Special thanks to Audrey from support for her quick and helpful assistance. Highly recommended!

Store

CADtsy

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2025

I had trouble with the setup at first, but Hana kindly guided me through everything step by step. She even helped fix some issues with the import data, and thanks to her support, I was able to complete the setup successfully. I'm truly grateful—thank you so much!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

I've had this app for only a few hours and it only took that for me to wish I had found it sooner! If the incredible features, ease of use and variety of options for customizations were not enough, the support staff sealed the deal! Felicity & Avery are hands down two of the kindest, patient and helpful people I have experienced working with through an app support chat. I am so thankful to them both for going above and beyond to help me through a few hiccups transferring my reviews from the previous host. If it was possible I would ask for one of them each time I needed support. Don't hesitate to download this app, peace of mind is just a few clicks away!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

This app works great and is helpful to increase sales. The Air team is awesome, they are very prompt & helpful. For collecting reviews , must use this

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

A very useful and well developed app with lots of tools and versatility. Customer service support is excellent and has had quick responses and strong communication throughout all of my enquiries.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

Best app for reviews.. giving so many features free of cost.. recommend to all..

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

best app for review

Using app

35 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Abby and her team will help you to setup everything and answer to all of your questions in no time. Their support is fast and the app is well made, you can customize a lot of things to make it look like you want. Really recommend this Review APP, thanks Abby!!

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Hi YOC Grip™ Team, Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration you've encountered. Your feedback is incredibly important to us, and we want to apologize for the inconvenience caused sincerely. We indeed updated our pricing and feature structure to better support ongoing development. However, we want to clarify that long-time users like yourself were not meant to lose access to previously available features. In your case, our team investigated and found that a bug caused your settings to reset unintentionally. We’ve since resolved the issue and also followed up with you via email with a detailed explanation and the steps we’ve taken to fix the situation. If you haven’t had a chance to review that message yet, we’d be grateful if you could take a look and reply when convenient. We’re more than happy to support you in restoring your setup. We also appreciate your kind words about our customer support team; your trust means a lot to us. We hope we’ll have the opportunity to assist you further and improve your experience with the app. Best regards, The AirApps Team

5 / 5 Share

July 16, 2025

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

The support team is very enthusiastic and responsive. The app is extremely useful, and I believe the team is actively working on adding and improving new features. I'm currently using the free plan, and so far, I'm very satisfied with the experience.

Store

PRP

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

good apps, Felicity is so nice and helps a lot!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2025

I reached out to the team for help with aligning and sizing the title on the Review Carousel, something I couldn’t adjust on my own. I was lucky to have Felicity assist me with my request. She was efficient, quick, and so helpful, and I got everything sorted out in no time. Huge thanks to Felicity and the tech team, I truly appreciate the support! I’m especially impressed by the level of professionalism, even though I’m just on the free version. Really grateful!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 15, 2025

I'm really impressed with how much this app offers for free. I used to use a different review app, but I've decided to switch to this one. The support team is also incredibly helpful and friendly. Thank you, Felicity!

Using app

28 days

Total reviews

1

Average rating

5.0