Rating

4.4

feedback

281

Reviews

chart

#636

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    7%
  • Less than a month
    31%
  • Less than a year
    50%
  • More than a year
    5%

Reviews Summary

The reviews for the Zopi app on Shopify are mostly positive, highlighting the excellent customer service and support provided by the team, particularly mentioning individuals like Ross, Scarlet, Paula, and Daisy. Users appreciate the quick response times, efficient issue resolution, and patience exhibited by the support staff. The app is praised for its user-friendly interface, ease of use, and helpful features for Shopify business owners, especially in the dropshipping sector. However, there are some negative reviews mentioning issues with order fulfillment, limited product imports, unclear processes, and problems with translations and settings. Some users also expressed dissatisfaction with changes in pricing and features.

Highlights

Positive customer service and support
User-friendly interface and features
Issues with order fulfillment and limited product imports
Negative feedback on pricing and changes
Challenges with translations and settings

Rating Breakdown

  • 5
    81% (229 ratings)
  • 4
    6% (17 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    8% (22 ratings)

Reviews with Text

  • 97% (266)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 9, 2026

Scarlet was able to help me with a complex problem. It was nice talking to a human as she was able to guide me through the process of correcting an order and making sure that it was shipped out. It was nice to be able to contact somebody who had so much knowledge of the process. I am sure I will call again sometime.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

I like the simple system and quick consultation processing.

Store

Daily

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 6, 2026

Very quick and patient support. Thanks

Store

wansabi

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2025

Incredible app for Shopify business owners. The userface is incredibly easy to use and has very useful features. The support from ZOPI is INCREDIBLE. I am beyond impressed by their ability to immediately solve issues. They are always very helpful and always completely understand what I am trying to solve, which results in my issue being resolved immediately. Highly recommend ZOPI to everyone.

Using app

2 months

Total reviews

1

Average rating

5.0

All reviews

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