Zopi: AliExpress Dropship, POD
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Rating
4.4
feedback
275
chart
#829
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
8%
-
Less than a month
32%
-
Less than a year
51%
-
More than a year
4%
Reviews Summary
The reviews for the Zopi app on Shopify are mostly positive, highlighting the excellent customer service provided by the support team, particularly individuals like Scarlet, Ross, Paula, and Daisy. Customers appreciate the quick response times, efficient problem-solving, and patience exhibited by the support staff. The app is praised for its user-friendly interface, ease of use, and helpful features for Shopify business owners. However, there are some negative reviews mentioning issues such as limited product imports, confusing workflows, and problems with order fulfillment. Some users expressed dissatisfaction with changes in the app's functionality and pricing structure, leading to a decline in their overall experience.
Highlights
Review RSS Feed
All reviews
Feb. 9, 2026
Scarlet was able to help me with a complex problem. It was nice talking to a human as she was able to guide me through the process of correcting an order and making sure that it was shipped out. It was nice to be able to contact somebody who had so much knowledge of the process. I am sure I will call again sometime.
Dec. 26, 2025
Incredible app for Shopify business owners. The userface is incredibly easy to use and has very useful features. The support from ZOPI is INCREDIBLE. I am beyond impressed by their ability to immediately solve issues. They are always very helpful and always completely understand what I am trying to solve, which results in my issue being resolved immediately. Highly recommend ZOPI to everyone.
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