Zopi ‑ AliExpress Dropshipping
Zopi - Automate AliExpress Dropshipping & Fullfilment
Rating
4.8
feedback
2,548
chart
#644
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
18%
-
Less than a year
74%
-
More than a year
6%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the support team. Many users highlighted the quick response times, patience, and effectiveness of the customer support representatives, such as Scarlet, Paula, Ross, Vivian, and Minn. The support team was commended for going above and beyond to resolve issues and ensure a smooth experience for the users. Additionally, users appreciated the user-friendly interface of the app and its effectiveness in dropshipping from AliExpress. However, there were a few mentions of issues with order fulfillment and occasional bugs, but these were promptly addressed by the responsive customer support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 12, 2025
Ross did a fantastic job helping me understand zopi and continuing the process for my customer. Very pleased other gave my a headache and had me stressing but she was helpful and took her time to do her a research.
Store
My Store
Using app
About 1 month
April 7, 2025
Alice was efficient and very helpful. She solved my query in less than 2 minutes!!!! Keep up the great work Alice
April 4, 2025
I recently had my first order fulfilled through the Zopi Fulfillment Service. As someone unfamiliar with the process, I truly appreciated the guidance and support from Ross and the rest of the team. Thanks to their help, everything went smoothly—no issues at all! A big thank you to Ross for being so helpful! Working with the Zopi team and using their app has simplified my business operations. It's an incredible asset to my e-commerce store—no question about it. I'm excited about our partnership's potential and look forward to watching it grow. Once again, thank you to Ross and the amazing Zopi team!
April 2, 2025
scarlet!!! Excelente profecional y colaboradora, siempre me ha asistido y solucionado mis problemas con mucha paciencia y dedicacion!! lO APRECIO MUCHO
March 16, 2025
I had the pleasure of working with Paula from customer service, and I am extremely impressed with the level of support she provided. After struggling with an issue for several days, Paula offered a suggestion that I had not previously considered, which ultimately resolved the problem. Her expertise and thoughtful approach were instrumental in resolving the matter efficiently. I greatly appreciate her assistance and dedication to ensuring a positive customer experience.
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