Zopi: AliExpress Dropship, POD
Zopi - US AliExpress Dropship | Print on Demand Shopify...
Rating
4.5
feedback
273
chart
#1,486
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
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Less than a day
8%
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Less than a month
34%
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Less than a year
50%
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More than a year
5%
Reviews Summary
The Zopi app has received mixed reviews from users. Positive aspects include excellent customer service, quick problem-solving, and helpful support team members like Ross, Scarlet, and Vivian. Users appreciate the app's ease of use and its ability to simplify dropshipping processes. On the other hand, negative feedback revolves around issues with order fulfillment, complicated workflows, and problems with translations and error messages. Some users have experienced difficulties with shipping logistics and unclear instructions, leading to frustration and challenges in using the app effectively.
Highlights
Review RSS Feed
All reviews
Nov. 17, 2025
Could you please help me understand the process for my customers in Canada? How will they receive the product at their address after placing an order? My online store is connected to the Zopi dropshipping app, but I'm unsure how the workflow operates, especially regarding shipping fees. Do I need to handle the shipping logistics myself and send the product on behalf of the customer, or will Zopi automate this for me? I tried to place a test order myself, but I found the platform very complicated. It doesn't clearly explain the steps to follow, and I couldn't figure out how to get the product delivered. This is very important because my store is connected to my YouTube channel, which has over 1 million subscribers. I want to avoid any problems with shipping or delivery. I should note that I do not have a physical store or a warehouse
Hi there, Thank you for reaching out and sharing your concerns. To clarify how Zopi works: When a customer places an order on your Shopify store, Zopi automatically detects and fulfills the order. - You do not need a warehouse, physical inventory, or to handle shipping yourself. - Zopi places the order with the supplier, and the supplier ships the product directly to your customer, including customers in Canada. - Tracking information is automatically updated in your Shopify order page once the supplier ships. - Shipping fees are included during the supplier order — you don’t need to manage logistics manually. We also noticed that you were able to successfully place an order, which means your setup is correct and you’re on the right track. If you need further assistance or step-by-step guidance, our support team is always ready to help. Best regards, Zopi Support Team
Nov. 12, 2025
Hi there, thank you for your feedback — we’re truly sorry for the inconvenience you experienced 💜 We want to assure you that our team immediately looked into the issue and it has now been fully resolved. We’ve already reached out to you directly with a personalized solution to make things right, including compensation for the trouble caused. At Zopi, providing fast and dedicated support is our top priority, and we truly appreciate you bringing this to our attention so we can continue improving. If you ever need further assistance, we’re always here and ready to help 💜
Nov. 5, 2025
Florid from the Zopi app helped me out of a panic today and for that I am very appreciative. She helped me find a new supplier when I had orders coming in. I am very grateful.
Oct. 20, 2025
By far the greatest app I’ve used for drop shipping. I recently needed help fulfilling orders, Paula from the support team was so helpful, she sound me another supplier that could fulfill my orders and mapped it to my shopify store. All the done in minutes. Thank you
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