All reviews

Rating Breakdown

  • 5
    85% (231 ratings)
  • 4
    6% (16 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    7% (20 ratings)

Reviews with Text

  • 97% (266)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2023

Great Experience! Customer Service is always available and reply within seconds. I love this app and as long as I have my store, I will definitely be using this app and highly recommend it.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

it's extremely amazing best app everything easy and really helpfull love it :) :) :) GOOD JOB :) :) :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

Amazing app and easy to use. Ethan who i was talking to through live chat helping me with my first few orders and we got through them thanks to him. Really helpful team.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

Their customer service is great, especially ethan, who helped me a lot, if the problem can't be solved, turn on the manual service, they will help you until the problem is solved

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Best customer service ever. Specially Jennie, she help me installing extention and showed how to import products

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2022

Great app with an excellent support team. Always willing to help with response and resolution of problems

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Great app ,, and the help desk very supportive,, Thanks to Jennie for the help through order issue and providing quick solution

Store

Ashoof

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

I want to thank Vivian for the support and information that have given me. She was very patient and understanding. I hope I get her support again.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Dear James, Thanks for updating the review and I’m contacting you to learn more about your recent experiences with us and whether you are having any difficulties while setting up the app. Your feedback will matter a lot to us as we are always looking for ways to improve our app and want to make your experience with our app as effortless as possible. We did send you messages in the app. Hopefully, we can hear from you soon. Kind Regards, The Ali Orders team

5 / 5 Share

Dec. 14, 2022

I would recommend this app because it helps you to import items to your store easily and effortless.

Using app

11 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 9, 2022

Leo was very helpful. I appreciate him taking his time with me and seeing me all the way through the process.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

Very simple operation can be added to the product smoothly, and the details page and pictures do not appear messy part, the batch modification function is very effective to improve efficiency, praise!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

I wanted to give a big shout-out to Leo! Thank you so much for helping me out today with the questions I was having. You really brightened my day! It was a lot of fun talking to you while trouble shooting the obstacle I had run into! The app itself is easy and intuitive to use. I really like their extension as it makes importing from Aliexpress super easy. Their variant mapping and product matching is something I havn't seen in other apps so for that and having awesome customer service, I highly recommend this app! Thank you again Leo!

Using app

About 4 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

me encanto la app!! estaba perdida y tuve que contactar por el chat, me atendió Ethan, fue super amable conmigo, y me ayudo en todo! un chico espectacular!!

Store

Modaly

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

Daisy was so amazing!!! I haven't used Ali as a doorshipper for by business in 8 months due to complaints about shipping times. She helped me solve a problem with crome extention with patience. Shes so amazing!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

Really helpfull customer service, Leo was great! i have only just started using the app but all seems good so far

Using app

1 day

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 25, 2022

I got excellent service from ciara she was good try to help and did so and give exact answers and full explanation

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

I used this app and it is amazing, the girl that just came out of no where to just ask me how everything was is amazing, Ask for Daisy! She is wonderful. This app is so easy to use and has a lot to offer.

Using app

2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

Es la primera vez que utilizo esta aplicación y me dio un problema con uno de mis pedidos pero enseguida la atención al cliente se pusieron manos a la obra y me lo solucionaron de manera exitosa. Seguiré trabajando con ellos. Agradecer a Lily y Daisy por su ayuda. Gracias Lily de nuevo por su ayuda.

Using app

28 days

Total reviews

13

Average rating

4.6

5 / 5 Share

Nov. 21, 2022

It is good support, I just started with this APP, it seems very helpful, I will recommend to other seller to using this APP. It is great thank you

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2022

Super simple and easy to set up! I had a small problem fulfilling orders but the support team, specifically Ciara, was there to help immediately. Great app and support, highly recommend!

Store

Lumi

Using app

9 days

Total reviews

12

Average rating

5.0