Zopi ‑ AliExpress Dropshipping
Zopi - Automate AliExpress Dropshipping & Fullfilment
Rating
4.8
feedback
2,417
chart
#842
All reviews
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May 4, 2024
VIOLETTE was AMAZING! So patient and kind, and able to help me solve my problem after many screenshots and questions. Thank you!!!
May 1, 2024
Very good service. Scarlet from Zopi was very helpful with the situation I had.
April 30, 2024
I had trouble trying to fulfill an order and Rocy was so helpful in getting that sorted out and gave me simple and clear directions that solved the problem. Rocy was also so patient with me and very kind which made this interaction even more helpful!!!!
April 26, 2024
Ross in customer service was wonderful and walked me through step by step in the Zopi app through chat to fix my problem. He was very patient and very informative. Thanks Ross!
April 22, 2024
der Berater Ross war heute meine Rettung vielen Dank für die schnelle Hilfe
May 1, 2024
It isn't convenient to search one source at a time in order to then filter and sort by order number. If you could fix it to search both at the same time, that'd be the best. The inconvenience for me is having to search two sources and then cross-filtering the order or list count to determine trust worth sources and costs vs. value. Centralizing seemed like a game changer but I guess ill need to keep looking Update: the company reached out to take action on my feedback and implemented some changes to filters so you could look at both sources at the same time. Really impressed by the responsiveness
Dear Andrew, We hope this message finds you well. Thank you for taking the time to share your thoughts about our app. We sincerely apologize for any inconvenience you've encountered and appreciate your patience as we work to resolve this matter. Your feedback is valuable to us, and we are thrilled to hear that your experience has improved. Please know that our team is committed to providing an exceptional service experience, and your satisfaction is our top priority. We are continually striving to enhance our app and services, and it is feedback like yours that helps us move in the right direction. Should you have any further suggestions or need assistance in the future, please do not hesitate to reach out. We are here for you. Thank you once again for your trust and support. We look forward to serving you better with each update. Warm regards, The Zopi Support Team
April 21, 2024
Ross was a huge help in navigating Shopify-Zopi orders, and filled in a lot of blanks when things became murky. I really appreciate their patience and understanding, and know that their assistance makes this app a breeze to work with.
April 20, 2024
Ross from customer service was fantastic. Walked me threw everything I needed and then some great service
April 19, 2024
Your customer service representative Rocy. Who took extra time out of her to day to fulfill my needs and the customers. I was impressed at her fast response time and her willingness to help me. Everything was easy. Thank you
April 16, 2024
i was confused about some of the features however when i used their onsite chat box, Ross was very knowledgeable and made sure to teach me what i need to know! definately trying out this service!