Zopi ‑ AliExpress Dropshipping
Zopi - Automate AliExpress Dropshipping & Fullfilment
Rating
4.8
feedback
2,417
chart
#828
All reviews
Rating Breakdown
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April 3, 2024
Was very patient and responded quickly to my messages as compared to others that take 5-10 min. Nice chat Scarlet
April 1, 2024
Il n'y pas d'autre application meilleur que Zopi,des genrs pour le service à la clientèle de qualité,professionnel comme le cas de Rocy,qui priorise avant tout le client pour connaitre son besoin et le suggérer de bonne solution.Je vous la recommande vivement
April 1, 2024
The support is really good. I was talking to Ross, and I got replies and help very fast. Also very detailed answers to my questions. Well done and thank you!
April 3, 2024
Great support from Rocy, took the time and had great solutions for the issues I was having. Customer service is great, apart from the app alone, I recommend it. 10/10
March 31, 2024
The support staff is amazing and available with any issues present. My experience with Vivian from Zopi was exceptional. She was kind, knowledgeable and straight to the point and even pointed out what I should do to make it easier in the future with order fulfillment. Along with how she provided guides and images to assist me was highly beyond your normal support service! Thanks Vivian!
March 31, 2024
As a beginner, I got very overwhelmed and confused with all I had to do to get my store started. I just realized tonight that there is a chat available for assistance. Vivian was my support agent during the chat and she has been so patient and helpful, answering each question one by one with the appropriate illustration to guide me. I am really grateful for her! Thanks again Vivian!
March 30, 2024
Was having issues with a test order but Clara was able to get my issue resolved and replied fast!
March 29, 2024
I was super stuck with the order fulfillment and Clara was very helpful and finally got unstuck, thank you!
March 29, 2024
Rocy was extremely knowledgeable about the order process and quick to respond. Helped to solve my order issue and walked me through the entire process. Very helpful!
March 29, 2024
La atención de la persona que me atendió Ross fue estupenda, me quitó dudas y con pantallazos me fue indicando todo lo que debía hacer. Me encanto saber que detrás de una aplicación hay personas implicadas en su trabajo y con orientación al cliente
March 29, 2024
Ross was very helpful in helping fix several problems for me. I am very grateful for his help.
March 28, 2024
Rocy was great with helping me answer my questions and fix my problem that I had. Zopi makes dropshipping a breeze with their integration.
March 28, 2024
I had a question today that Rocy solved for me within two minutes. I found Rocy to be very knowledgeable and friendly. Zopi is a great service and their app is very intuitive. Thanks Rocy!
March 28, 2024
So far so good. I hope to grow with Zopi. Time will tell. I will say this, I just had a couple of encounters with customer service because I am new at Zopi and Shopify and my experience with both of them was pleasant. My problems were solved I had no issue with their customer service skills. Jennie, the second representative, was incredible and very knowledgeable. If I run into a problem and then find myself in need of assistance with Zopi...I hope I run into Jennie again. ( :-) for Jennie)
April 13, 2024
The support team is amazing! Ross and all of them. The best CS ever!! Rocy this time was awesome too!
March 25, 2024
Rocy was UNBELIEVABLY helpful today. The app has been easy to integrate but I would rate it a 10/10 for the customer service I received. It was quick and incredibly detailed and helpful. It is so nice to get help from a human being that can instantly have access to your account and help answer your questions. Rocy was by far worth every penny I will pay for this app.