All reviews

Rating Breakdown

  • 5
    90% (2,215 ratings)
  • 4
    5% (135 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (84 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 22, 2024

der Berater Ross war heute meine Rettung vielen Dank für die schnelle Hilfe

Store

pronana

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

It isn't convenient to search one source at a time in order to then filter and sort by order number. If you could fix it to search both at the same time, that'd be the best. The inconvenience for me is having to search two sources and then cross-filtering the order or list count to determine trust worth sources and costs vs. value. Centralizing seemed like a game changer but I guess ill need to keep looking Update: the company reached out to take action on my feedback and implemented some changes to filters so you could look at both sources at the same time. Really impressed by the responsiveness

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Dear Andrew, We hope this message finds you well. Thank you for taking the time to share your thoughts about our app. We sincerely apologize for any inconvenience you've encountered and appreciate your patience as we work to resolve this matter. Your feedback is valuable to us, and we are thrilled to hear that your experience has improved. Please know that our team is committed to providing an exceptional service experience, and your satisfaction is our top priority. We are continually striving to enhance our app and services, and it is feedback like yours that helps us move in the right direction. Should you have any further suggestions or need assistance in the future, please do not hesitate to reach out. We are here for you. Thank you once again for your trust and support. We look forward to serving you better with each update. Warm regards, The Zopi Support Team

5 / 5 Share

April 21, 2024

Ross was a huge help in navigating Shopify-Zopi orders, and filled in a lot of blanks when things became murky. I really appreciate their patience and understanding, and know that their assistance makes this app a breeze to work with.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2024

Ross from customer service was fantastic. Walked me threw everything I needed and then some great service

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

Your customer service representative Rocy. Who took extra time out of her to day to fulfill my needs and the customers. I was impressed at her fast response time and her willingness to help me. Everything was easy. Thank you

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 19, 2024

the best

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 19, 2024

Great service and fixed my issue!

Store

My Store

Using app

7 days

5 / 5 Share

April 17, 2024

Scarlet hat mir gut geholfen

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

i was confused about some of the features however when i used their onsite chat box, Ross was very knowledgeable and made sure to teach me what i need to know! definately trying out this service!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

Good Customer Service, Ross was very Helpful

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

assistance très réactive, Vivien et ces collègues savent résoudre rapidement les problèmes rencontrer par les débutants, et c'est très appréciable

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2024

i Definity recommend this app as a small business owner, my team has been nothing but helpful and knowledgeable. Thank you so much because I was so scared for the first order, but they helped me the whole process. And the order was successful. Thank you Clara.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2024

the best

Store

MMS

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2024

facile a utiliser avec un peu d'aide, le support de Clara est parfait!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2024

Great Customer Service! Violette help me a lot!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

Clara was very kind, answered all my questions, and helped me to list and import products. Excellent support. Thanks, Clara

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2024

Vielen Dank an Roci für die tolle Hilfe! Sie war sehr freundlich und konnte meine Probleme schnell lösen. 5 Sterne für die nette Dame.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2024

Great support! I had so many questions, and Karina on chat was extremely helpful!

Store

GloSkin

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 9, 2024

recebi um excelente apoio da vivian, muito atenciosa, simpática e eficiente.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

service de scarlet excellent

Using app

2 months

Total reviews

6

Average rating

4.8