All reviews

Rating Breakdown

  • 5
    90% (2,215 ratings)
  • 4
    5% (135 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (84 ratings)
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5 / 5 Share

April 9, 2024

I had a few questions and Ross helped me out more than i could asked for. Thank you for your patient. It's all clear now.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

fijne en snelle uitleg door Ross, bedankt!

Store

BIIEB

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Jennie helped me solve my ordering issue. I was very grateful for the help provided over many hours of trouble shooting. Once you learn your way around the app, it is a wonderful too for your ecommerce shop. I would reccomend Jennie for support if needed using Zopi. Thank you again Jennie. You have made my day.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2024

I would definitely recommend this app, the support is almost immediate and the person who assisted me helped me to the very last step. They even went as far as to find alternative suppliers for me when I could not find my own. I am really appreciate this.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2024

Zopi has been a game-changer for my dropshipping business. The user interface is super intuitive, making it easy to find and import products. Plus, their customer support is top-notch! When I have questions about order fulfillment, or anything, the live chat team responded quickly and walked me through the solution in no time. Highly recommend!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 5, 2024

The support I have experienced has been wonderful. I truly appreciate the step by step help and quick response.

Store

My Store

Using app

6 months

5 / 5 Share

April 5, 2024

The support has been fantastic. Ross was very patient with me, clearly laid out possible remedies with clear instructions (and even pictures, showing how to resolve the issue).

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

Top Notch Support from Violette. Thanks alot for the support!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 3, 2024

Scarlet was very helpful

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2024

Was very patient and responded quickly to my messages as compared to others that take 5-10 min. Nice chat Scarlet

Store

Inovex

Using app

3 months

Total reviews

6

Average rating

4.5

5 / 5 Share

April 3, 2024

Scarlet was very patient and clear with the information.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2024

Il n'y pas d'autre application meilleur que Zopi,des genrs pour le service à la clientèle de qualité,professionnel comme le cas de Rocy,qui priorise avant tout le client pour connaitre son besoin et le suggérer de bonne solution.Je vous la recommande vivement

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 1, 2024

The support is really good. I was talking to Ross, and I got replies and help very fast. Also very detailed answers to my questions. Well done and thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2024

Great support from Rocy, took the time and had great solutions for the issues I was having. Customer service is great, apart from the app alone, I recommend it. 10/10

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 31, 2024

The support staff is amazing and available with any issues present. My experience with Vivian from Zopi was exceptional. She was kind, knowledgeable and straight to the point and even pointed out what I should do to make it easier in the future with order fulfillment. Along with how she provided guides and images to assist me was highly beyond your normal support service! Thanks Vivian!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2024

As a beginner, I got very overwhelmed and confused with all I had to do to get my store started. I just realized tonight that there is a chat available for assistance. Vivian was my support agent during the chat and she has been so patient and helpful, answering each question one by one with the appropriate illustration to guide me. I am really grateful for her! Thanks again Vivian!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2024

Was having issues with a test order but Clara was able to get my issue resolved and replied fast!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2024

Amazing customer support from Violette!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2024

muy atenta ross. muchas gracias

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2024

I was super stuck with the order fulfillment and Clara was very helpful and finally got unstuck, thank you!

Using app

3 months

Total reviews

1

Average rating

5.0