All reviews

Rating Breakdown

  • 5
    81% (229 ratings)
  • 4
    6% (17 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    8% (22 ratings)

Reviews with Text

  • 97% (266)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 30, 2025

bon appli, parfois payante pour débloquer certaines options mais le chat est réactif et très conciliant, je recommande

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

Great customer service and were able to sort the problem for me without any of my input, 10/10

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

Aamzing service! 10/10, recomended!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2025

Excellent customer service with brilliant staffs who make sure solve your problem. Strongly recommend.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

Scarlet was very helpful and patient with me.

Using app

10 months

Total reviews

10

Average rating

4.8

5 / 5 Share

July 10, 2025

Application fiable. Personne à l'écoute (Merci Ross). Aide pour passer une commande alors que je ne trouvais de fournisseur de remplacement. Aide pour trouver des produits chez des fournisseurs (ex. Aliexpress). Je ne souhaite plus utiliser que votre application. Donc, je recherche les produits qui me tienne à coeur dans ma boutique sur votre application. Encore merci.

Using app

19 days

Total reviews

3

Average rating

4.7

5 / 5 Share

July 5, 2025

I Just started with Zopi but got very nice guidence from support on how to use this app. Really appriciate it.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2025

Daysi is amazing providing support to customers. I am very happy with her assistance and dedication. Thank you

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2025

Fantastic Experience with Zopi! Zopi was incredibly easy to install and made dropshipping products to my store simple and hassle-free. The online help chat is super user-friendly, and I had a great experience with Daisy, who assisted me—she was friendly, knowledgeable, and quickly helped me with everything I needed. Excellent service all around. I would definitely recommend Zopi to anyone looking to start or streamline their dropshipping business!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2025

I'm really enjoying it so far! Setting up my shop and editing products has been easy and quick, which is exactly what I was looking for. The platform is user-friendly and efficient. On top of that, the customer service is amazing—super helpful and responsive. Highly recommended!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Great customer service and keep on trying improving their apps. Thank you!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2025

I got help and all good now. thank you for support Scarlet.

Store

My Store

Using app

--

5 / 5 Share

April 7, 2025

Alice was efficient and very helpful. She solved my query in less than 2 minutes!!!! Keep up the great work Alice

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2025

I recently had my first order fulfilled through the Zopi Fulfillment Service. As someone unfamiliar with the process, I truly appreciated the guidance and support from Ross and the rest of the team. Thanks to their help, everything went smoothly—no issues at all! A big thank you to Ross for being so helpful! Working with the Zopi team and using their app has simplified my business operations. It's an incredible asset to my e-commerce store—no question about it. I'm excited about our partnership's potential and look forward to watching it grow. Once again, thank you to Ross and the amazing Zopi team!

Using app

6 months

Total reviews

17

Average rating

4.9

5 / 5 Share

March 16, 2025

I had the pleasure of working with Paula from customer service, and I am extremely impressed with the level of support she provided. After struggling with an issue for several days, Paula offered a suggestion that I had not previously considered, which ultimately resolved the problem. Her expertise and thoughtful approach were instrumental in resolving the matter efficiently. I greatly appreciate her assistance and dedication to ensuring a positive customer experience.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2025

So every online product in existence, has a bug every now and then. I should know, i'm a CTO for a living. So sure, every now and then theres an issue - and i'll be honest, most of the time its been a user error (my fault), but even when its an issue my end the customer support cannot do enough. Always very responsive, and always happy to help, and always remedy the issue quickly--which is so important for an online e-commerce business. Would recommend again and again! Most recently had the pleasure of working with Ross from the CS team, and as previously mentioned, could not do more to satisfy my needs and issues at hand.

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2025

I was able to get help with answers to my questions fairly quickly. Customer Service was polite and professional.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

I've been using the app for 6 months now and it's been a total game changer. I would highly recommend it to anyone dropshipping on tiktok using aliexpress - a range of plans make it scalable and the use of AI features is also great. There's been a few issues but the chat team have been so quick to sort out any issues and have happily done so.

Store

Senora

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Daisy was lovely and super helpful. Completely solved my issue!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2025

Zopi’s customer service is outstanding! They are quick to respond and always willing to help with any issues. Highly recommend for anyone looking for reliable support and smooth order management! *****

Using app

6 days

Total reviews

6

Average rating

5.0