Zopi ‑ AliExpress Dropshipping
Zopi - Automate AliExpress Dropshipping & Fullfilment
Rating
4.8
feedback
2,471
chart
#778
All reviews
Rating Breakdown
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Jan. 25, 2024
I extremely recommend this app for everyone doing DSP it has a various amount of sites just like Temu, Ali express and the staff are amazing. I would like to thank Rocy for her time answering my questions as a beginner who needed some guidance, as she managed give the answers at a fast time without being delayed.
Jan. 25, 2024
Rocy is a great help! Fast response time and got my issues resolved extremely fast!
Jan. 24, 2024
Ainda não utilizei o App, mas estou muito grata pelo atendimento das pessoas no whatsapp. Em todas as minhas dúvidas e dificuldades elas tem sido excelentes.
Jan. 23, 2024
Jan. 23, 2024
dont expect and answer when there is a problem
Hi Donnie! Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously to improve the service. Our team is committed to addressing any concerns you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail. Hopefully, we will hear back from you so that we can offer the support that you deserve. Thank you for giving us a chance and we wish you all the best! Best regards, The Zopi Support team.
Feb. 3, 2024
Ross is the best! Very patient and helpful with my issues.
Store
My Store
Using app
4 months
Jan. 22, 2024
Very Poor, it is the only app I use that I does not load most times I try to adjust my products. I am uninstalling for that issue.
Hi! Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously to improve the service. Our team is committed to addressing any concerns or issues you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail. Hopefully, we will hear back from you so that we can offer the support that you deserve. Thank you for giving us a chance and we wish you all the best! Best regards, The Zopi Support team.
Jan. 22, 2024
scarlet is amazing , she helped me with no problem and she knows a solution to almost everything.
Jan. 22, 2024
I just started using this app and their help chat is great. Vivian helped me with my first order.
Jan. 21, 2024
As of now I had a great customer support from one of their customer care representative "Vivian". Looking forward to working with their starter monthly package.
Feb. 5, 2024
Great App, excellent customer support. Pauline and Ross, the customer support representatives were knowledgeable, patient and very helpful. Whatever issues you have Zopi can solve. Thank you all.
Jan. 19, 2024
Great app, very useful staff is extremely helpful Especially Pauline who helped me in sorting out an issue regarding orders.
Jan. 18, 2024
Scarlet yardımın için teşekkür ederim. Yapamadığım konuları danışıyorum ve ilgileniyorlar.
Jan. 17, 2024
the customer service is awesome on this app and every thing is simple i really recommend this app
Store
My Store
Using app
29 days
Jan. 17, 2024
I had a little problem with my order, and I was supported by Rocy and it was very kind and helpful.
Jan. 16, 2024
Leo is always prompt and helpful in solving any and all issues that i have using this format.
Jan. 16, 2024
I cannot find a way to cancel this subscription. I know how to delete the app, but that may not cancel my subscription and monthly billing.
Hi! Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service. Our team is committed to addressing any concerns or issues you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail. Hopefully, we will hear back from you so that we can offer the support that you deserve. Thank you for giving us a chance and we wish you all the best! Best regards, The Zopi Support team.
Jan. 14, 2024
To be honest I wasn't sure about this app. I had tried a few apps before and couldn't get the sourcing and fulfillment correct. I will say this app seems to work so far. I believe I will be staying with them. Mainly because of the support I received from their customer service agent (Pauline). It is not often that you come across customer service reps who go above and beyond to help you. When I come across exceptional customer service I stay there. The fact that I am writing a review should speak for itself. This is probably the 4th review I have ever written in my life and I'm 36. It takes alot for me to actually want to write a review. I would like to say thank you again Pauline.