All reviews

Rating Breakdown

  • 5
    90% (2,215 ratings)
  • 4
    5% (135 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (84 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 19, 2023

It is a real support, let's say super-support. Rosa, one of the members of support team, did not leave us until the problem was completely solved. I want to thank her and the whole Zopi team. Great app! highly recommended.

Store

Vopoto

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Great App - Customer service is excellent. If you have any options, they solve it for you but also educate you with screenshots etc. So you don't keep making the same mistake! Download with confidence!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

It is wonderful to work with one of Zopi support team. They are good at what they are doing

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 18, 2023

I work with Rocy today and she was so helpful. She recommended a bunch of hot-selling products. She also answered all my questions in the timely manner. Definitely recommend!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 18, 2023

very good app finding and getting products on my store, my chat assistant scarlet was also very good at her job and offering suggestions and support when I needed it.i would have liked a way to use the compare price in a mass scale instead of one by one

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 18, 2023

Thank you so much Alene for your help and support, she gave me the support I needed and very good tips for growing my business :)

Store

Mhanan

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

j'ai eu des problèmes avec de site , je suis rentre en contacte avec le service et super top , bien poli ;éduqué et beaucoup d'attention, réponses rapides et correctes et précises .. Leo m'a aide a résoudre mes problèmes.. merci beaucoup

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Tack för fin hjälp - som ny här behövs hjälp att förstå hur jag ska göra - den hjälpen fick jag av Minn. Tack

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

The customer service is EXCELLENT. Harwin from the Zopi team was so quick and professional in his responses.

Using app

3 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Dec. 14, 2023

Vivian was very helpful with questions i had. Thank you

Using app

About 2 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi! Thank you for submitting a review for our app. We take the feedback from our customers very seriously in order to improve the service. Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to discuss your feedback in more detail. Hopefully, we will hear back from you so that we can offer the support that you deserve. Thank you for giving us a chance and we wish you all the best! Best regards, The Zopi Support team

5 / 5 Share

Dec. 12, 2023

Minn was great I was worried that Orders weren’t being fulfilled and processed properly but she was great help :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 11, 2023

Great plugin but the fact it only limited the price sync of products is a killer and will use another plugin. YOu can have 5000 mapped products, but the price only syncs with 15 products. Why. Be warned.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi! Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service. Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to discuss your feedback in more detail. Hopefully, we will hear back from you so that we can offer the support that you deserve. Thank you for giving us a chance and we wish you all the best! Best regards, The Zopi Support team

5 / 5 Share

Dec. 11, 2023

i had a problem importing products into my store, but Minn from support team was amazing! helped with every question i've had, even suggested more features that i didn't know about, knowing i'll always have their support, thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 10, 2023

very complicated, i have been searching for 20 minutes on how to access the website

Using app

17 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi! Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service. Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to discuss your feedback in more detail. Hopefully, we will hear back from you so that we can offer the support that you deserve. Thank you for giving us a chance and we wish you all the best! Best regards, The Zopi Support team

5 / 5 Share

Dec. 10, 2023

Awesome

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

Une superbe application avec un support super réactif, henry m'a beaucoup aidé et d'ailleurs étant donné que la version gratuite m'a plu pour traiter ma commande aliexpress je pense acheter la version permium :)

Using app

2 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Dec. 7, 2023

The app had glitches and I don't find it very user friendly. It's easier to understand the product when viewed originally on AliExpress. The customer service is amazing though.

Using app

5 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Dec. 7, 2023

Thanks to Rocy for his work, he helped me and found the product I needed on Ali Express, everything was 100% done, so I can recommend him as a good consultant who will take care of you when you need it. Thank you very much for your work, all the best to you.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Perfect support and help. thank you very much for your help! :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

great help

Using app

3 months

Total reviews

8

Average rating

5.0