Zopi ‑ AliExpress Dropshipping
Zopi - Automate AliExpress Dropshipping & Fullfilment
Rating
4.8
feedback
2,418
chart
#843
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Feb. 5, 2024
Hi team, Thanks for the support from LEO; it was good, fella.
Hi! Thank you for submitting a review of our app! We value your feedback and want to address your concerns. Please allow me to explain your concern, if I may. With Zopi, we just take care of the rest to sync the tracking code to your Shopify store after you pay for your suppliers successfully on AliExpress. If you want to email the order status update to your customers, you can follow the steps to proceed with it on Shopify. We would appreciate the opportunity to discuss this further with you to help you solve this problem as one of our agents will be reaching out to you shortly via email. We look forward to resolving this matter to your satisfaction. Best regards, The Zopi Support team
Oct. 25, 2023
Giseele was so helpful she's such a gem, because of her I will definitely be using Zopi for drop shipping. She made this so easy for me. thank you Giselle I hope to get you again if i need any additional help.
Oct. 25, 2023
I recently had the pleasure of interacting with Leo from Zopi’s Customer Support team, and I must say, it was one of the most exemplary experiences I've had in a long time. From the outset, Leo exhibited a kindness that was both genuine and reassuring, which is something one doesn’t always find in the fast-paced world of customer service. It was immediately evident that Leo was not only well-versed with the intricacies of the platform but also had a profound ability to listen. In a situation where many would have offered generic solutions, Leo took the time to thoroughly understand my specific issues. This level of attention to detail is a testament to his commitment and the high standards set by Zopi. The solutions he provided were not just quick fixes; they addressed the root causes of my problems. It's clear that Leo is a problem solver at heart and is dedicated to ensuring that customers have the best possible experience with Zopi. To sum it up, the efficiency and kindness Leo displayed were above and beyond. He truly embodies what excellent customer service should be. If this is the standard Zopi sets for its customer support, then they are undoubtedly miles ahead in the game. Here's to hoping all my future encounters are as positive as this one. Thank you, Leo, for your unwavering commitment to excellence!
Oct. 27, 2023
Thank you, Ross, for walking me through all the new features. I would completely leave 100% and five starts for your support!
Oct. 25, 2023
Jennie was absolutely amazing. Helped straight away and even gave me feedback on my website and some advice on drop shipping. Highly recommend!
Oct. 25, 2023
I'm immensely grateful for the exceptional tech support I received from Scarlet. She not only helped me understand the software and its intricacies but did so with remarkable expertise and unwavering patience. Scarlet's ability to simplify complex concepts and her dedication to ensuring I grasped the software's functionalities made the entire experience a breeze. Her exemplary customer service and genuine care for her clients set her apart, and I wholeheartedly recommend her to anyone in need of tech support. Scarlet's support was not just informative; it was a demonstration of outstanding service that went above and beyond. Thank you, Scarlet, for making a significant difference in my tech support experience – you're truly exceptional!
Oct. 24, 2023
Absolutely satisfied with the Pauline's help! Great communication skills, and very helpful! I was lost for a bit in the import product segment, and also with sourcing my products, but Pauline has managed to satisfy all my needs! I can only recommend using this app, as it is improving from day to day!
Oct. 24, 2023
The support team is very helpful at Ali Orders and I enjoyed working with them. Very quick to respond to any issues and try to help in anyway they can. Thank you Henry.
Oct. 24, 2023
There is so much work on my online store. Orders and suppliers, shipping and fulfill the orders. I got some issues with my first order and customer support team made my life so much easier. Thank you, Jennie and all your team for quick, accurate help!
Oct. 23, 2023
Could someone help me out the description says Al & Temo built for Shopify all I correct in saying that Temp don't allow dropshipping? Or am I wrong in my thinking I use Ali pushed to Dsers then my store personally I would think Temu would be a great add if it would only support Shopify failing that other than Temu what do you guys suggest other than Ali thanks
Hi James, We would like to express our sincere gratitude for your recent review. Your feedback is valuable to us as we strive to improve our services. We understand your concerns regarding Temu Dropshipping. At this moment, our Zopi app can support importing products from both Aliexpress and Temu to your store with some simple actions. We did send you messages in the app to clarify your current concern. Hopefully we can hear from you soon for better assistance if we can. Kind Regards, The Ali Orders team
Oct. 23, 2023
Perfecto, tenía problemas para ver los precios originales de los productos importados desde Temu y he hablado con Rocy y todo se ha solucionado. Además, me ha dado consejos y recomendaciones de aplicaciones que seguro mejorarán mi proyecto. Excelente, hace tiempo que no tenía un soporte técnico tan pertinente, rápido y colaborativo. Plus demás, en un perfecto Español.
Oct. 23, 2023
Oct. 22, 2023
the helpdesk is wonderful! especially thank to Jennie who help me a lot ! she is so great and helpful, huge appericate and thank you!