All reviews

Rating Breakdown

  • 5
    85% (231 ratings)
  • 4
    6% (16 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    7% (20 ratings)

Reviews with Text

  • 97% (266)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2024

I had an issue with placing test order on shopify. Vivian was incredibly helpful and quick to resolve my problem. She patiently guided me step-by-step, ensuring I understood everything clearly. Her professionalism and knowledge truly stood out. Thanks to her, my store is now running smoothly. Highly recommend Zopi for their fantastic support team, especially Vivian!

Store

Vman Ca

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Great job Scarlet!

Store

iCaro

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

She took her time to investigate and came back with helpful information and updated the item for me.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 1, 2024

great service fastest response times with quick at resolving issues thank you

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

jè avais deux commandes bloquées et Azalea m a beaucoup aidé et a ete super patiente. merci. Il faut se familiariser avec l'outil. tout y est. merci beaucoup pour le bon support

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Scarlet, was really good in dealing with my enquiry.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Excellent App makes everything easy and stress free, I've needed assistance a few times and the customer service at on the chat is excellent, Ross helped me today and Azelia in the past both excellent, help fix any problems and explain why it happened. excellent service

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Very helpful with my first shopift sale

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Azalea was so quick to respond, helpful and kind!

Using app

5 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Nov. 13, 2024

Mimm was really really helpful, I was lost when I contacted Zopi chat and she really sorted me out, I'm very grateful. This is a great app with excellent customer service. Thank you to everyone at Zopi!!

Store

Furball

Using app

24 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

Scarlet was kind and intelligent when I needed help shipping and fulfilling an order. She directed me to the right pages and I quickly fixed the issue and the order is awaiting shipping. Thanks for your support!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

Vivian was an amazing help. You should promote here or at least buy her lunch

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

Ross- Really good help service, super communication, replies fast and always manage to solve my problems!!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Mon interlocutrice, Karina m a eclairer sur plusieurs points qui n etaient pas du tout clairs pour moi avec une patience incroyable etant novice .L 'heure tardive n a pas impacte sa patience je la recommande et j espere moi meme tomber a nouveau sur elle si j ai d autre question;Premier echange super vraiment.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Ross has been helping me to understand how this drop shipment works. I have orders from TikTok and the address is not connecting and the online help was not helpful. Ross has been online helping me via chat. She has been very helpful and patient with me. Thank you so much.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Scarlet hat mir sehr weiter geholfen als ich nicht weiter kam!! Diese App ist gut und es wird einem immer sehr schnell geholfen.

Using app

About 2 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Oct. 20, 2024

Very nice and patient. Explain everything really nice.

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 15, 2024

Karina was very patient and sent very helpful screenshots! She answered my 500 questions effectively and I accomplished all I needed. Thanks so much!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2024

Amazing support, very fast and very helpful. Thank you Azalea!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

Schneller Support - Rocy ist super nett - und immer top hilfreich. Die App hat aber noch "Raum für Verbesserungen" - aber sie sind dran

Using app

2 months

Total reviews

8

Average rating

4.9