All reviews

Rating Breakdown

  • 5
    81% (229 ratings)
  • 4
    6% (17 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    8% (22 ratings)

Reviews with Text

  • 97% (266)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 6, 2025

all though my issue was not resolved at this time everyone involved was very helpful and I no they will do there best to get it resolved very soon it's always o pleasure working with the zopi staff thank you for you're support

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

She helped get it done.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2024

User interface is very friendly and I have had good experience getting assistance from Zopi support when Needed. Ross was very helpful and patient with me, as this is my first time using Zopi. Thank you Ross!

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

great app! but the amazing support from support agent Ross was out standing. no other words to add! thank you Ross for the support keep up the good work.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Was a simple question but Alice answered quickly. Quick service, as for the app I am still evaluating. Once I have trialled the product I will review again.

Using app

17 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

Really helpful. I removed my variant and Lana helped me to fulfill my ordorder manually. I only had to order and she did the rest for me which was a big relieve. Thank you so much!

Using app

10 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 11, 2024

The support is great! I had trouble navigating the app, and Scarlet helped me resolve things quickly!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Scarlet, thank you have been a big help :)

Using app

4 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

I had an issue with placing test order on shopify. Vivian was incredibly helpful and quick to resolve my problem. She patiently guided me step-by-step, ensuring I understood everything clearly. Her professionalism and knowledge truly stood out. Thanks to her, my store is now running smoothly. Highly recommend Zopi for their fantastic support team, especially Vivian!

Store

Vman Ca

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Great job Scarlet!

Store

iCaro

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

She took her time to investigate and came back with helpful information and updated the item for me.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 1, 2024

great service fastest response times with quick at resolving issues thank you

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

jè avais deux commandes bloquées et Azalea m a beaucoup aidé et a ete super patiente. merci. Il faut se familiariser avec l'outil. tout y est. merci beaucoup pour le bon support

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Scarlet, was really good in dealing with my enquiry.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Excellent App makes everything easy and stress free, I've needed assistance a few times and the customer service at on the chat is excellent, Ross helped me today and Azelia in the past both excellent, help fix any problems and explain why it happened. excellent service

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Very helpful with my first shopift sale

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Azalea was so quick to respond, helpful and kind!

Using app

5 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Nov. 13, 2024

Mimm was really really helpful, I was lost when I contacted Zopi chat and she really sorted me out, I'm very grateful. This is a great app with excellent customer service. Thank you to everyone at Zopi!!

Store

Furball

Using app

24 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

Scarlet was kind and intelligent when I needed help shipping and fulfilling an order. She directed me to the right pages and I quickly fixed the issue and the order is awaiting shipping. Thanks for your support!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

Vivian was an amazing help. You should promote here or at least buy her lunch

Using app

23 days

Total reviews

2

Average rating

5.0