All reviews

Rating Breakdown

  • 5
    90% (2,218 ratings)
  • 4
    5% (135 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (84 ratings)
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5 / 5 Share

Aug. 29, 2023

I am using Ali orders for the first time and ran into an issue when I received an order on my store. I contacted support and Ciara helped me resolve my issue! She's so wonderful, and helped me throughout the order-placing process and didn't sign off until my issue was resolved! Extremely grateful to her for her help!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

How should I thank Leo? I don't even know because of his kindness, I had issues with my order for the past 3 to four days it isn't resolve i think I can do it on my own, Aliexpress give me day but Leo came in and the story change, may the Lord make your way prosperous. Thanks thanks Thanks even though I can't repay now i know God will been your help anytime you need Him even before you calls upon Him. Thanks so much

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

It felt like I was asking a co-worker for help with a simple problem and we high-fived afterward!!!!!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

I really received great support. The agent was very helpful. I recommend this agent to anyone that needs help.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

I had the privilege of being assisted by Ciara from customer service and I'm thoroughly impressed. Her professionalism, along with her attentive and patient attitude, made the entire experience a breeze. She's exceptionally knowledgeable, explaining things clearly without any jargon. Also, her dedication to ensuring my concerns were addressed has made it a pleasurable experience and I'm genuinely appreciative of her help.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

very easy app, best for a Shopify website and very easy to use! definitely recommend! Ciara is great help :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Great Customer Service. They help to ease your fears as a first time user and make it pretty easy to set up your business!

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Perfect! Didn’t take long at all to get service and then cierra was so kind and well mannered and patient as I’m new and still learning she was just fantastic Thanks again cierra I hope to have your help in the future

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Auncun problème j'ai tres bien était accompagnée par lily qui ma tout expliquer sur cette application et ma aider pour mon e-commerce ! Je recommande cette appli et lily ;)

Store

Echos

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Would easily recommend, I feel like the support and the pricing is much better than DSERS. Ethan is very helpful.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

The most friendly and active customer support help me work more easily and get me reach my goal. Highly Recommended

Store

LIFEVOY

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

molto gentile pazziente simpatica mi ha fornito tutte le informazioni di qui havevo bisogno grazie mille

Using app

2 months

Total reviews

170

Average rating

4.9

5 / 5 Share

Aug. 21, 2023

Hey, I'm just starting an online store so I'm very new to this. And my lovely customer service rep Ciara help me write through what I needed to know. She was very polite and, Patient with me and just all-around awesome. And Ciara was very knowledgeable throughout my whole experience

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

My expiernce ot was excellent. I have gotten shown walk thought steps on how to go through everything that I needed help with. Ciara was amazing

Store

Oasis

Using app

3 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

The AO import product button did not appear on ALiExpress page so Jennie coached me to get it be present again. What great support! Issue resolved and am able to continue filling up my store. Great job Jennie.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

i do recommend this app, staff people are so nice. Big thanks to Ciara for quick and straight answers. Looking forwards to chat in a future :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

The agent made sure to stay on the chat to help until I was satisfied with my understanding of the issue. My issue was resolved and explained!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

They helped me alot with a problem their is Ciara from Alie order and she help me with a problem that i had for month so now im free thank to Ciara !!!!.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

I worked with Ciara who was very helpful & knowledgeable. She was very detailed in giving suggestions which made everything easier.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Ciara was very helpful in answering my questions and solving any issues that I encountered while setting up my store

Using app

8 months

Total reviews

1

Average rating

5.0