All reviews

Rating Breakdown

  • 5
    90% (2,165 ratings)
  • 4
    6% (135 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (81 ratings)
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5 / 5 Share

Aug. 25, 2024

Really great and instant support from Zopi, and the CSM Karina is very responsive and helped me with my order problems

Store

Talosy

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

merci a ross pour son aide precieuse aujourdhui. la seule qui m'a regler un probleme qui persiste depuis 1 semaine

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Exceptional Customer Support. Responsive and highly collaborative team.

Store

Ornalux

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

I was stuck and confused, went on the online chat and spoke to Rocy, He was fantastic, helped me step by step and assured me it was going to be sorted, Thanks to him the process was simple and very helpful. If you are ever speaking to Rocy, YOUR IN GREAT HANDS.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Amazing real-time support. An order of mine was out of sync but an agent (Alice) quickly resolved the issue in mere minutes. I highly recommend using Zopi for all your dropshipping needs.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Vivian was an excellent guide to a beginner like me. She provided easy instructions and screenshots to answer all of my questions.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Really Good and Kind Support. Thank you too Ross !!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

I've received excellent support from Zopi ‑ AliExpress Dropshipping Store. Their service is very fast. A big thank you to Scarlet, Lana, Vivian, and Alice.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

While listing products to my store, I encountered product status as "sold out" when clearly there were a large inventory of the product. I worked for hours trying different settings and researching different sites to figure out how to correct this error. Finally, I decided to contact ZOPI via chat not expecting much help. To my surprise and delight, a representative responded and assisted me perfectly. I am new at dropshipping and basically a layman with the terms needed to explain my issue. Alice not only understood my dilemma, but assisted me and resolved my issue in less than an hour. Very friendly and knowledgeable made the experience exciting. All my concerns and would have taken less time to resolve if I was more familiar with the platform. I truly recommend ZOPI for newbies such as me and advance users. Thank you for hiring knowledgeable and friendly people to represent your company. Alice is an asset to your continued success for the future .

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

alice super nice

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Vivian was a huge help with my specific issue!

Store

My Store

Using app

22 days

5 / 5 Share

Aug. 20, 2024

molto cordiale e disponibile

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Ross from support was super helpful. All of my questions were swiftly answered and my issues were taken care of. Out of all of the drop shipping apps for Shopify, I highly recommend this one. Not only is it way easier to use, but the support you receive is by far the best.

Using app

11 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 20, 2024

Ross was my chat associate and was very helpful and knowledgeable. The instructions provided were straight to the point and he provided screenshots too. Very impressive.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

I love their chat support. Always there and helpful. Ross was particularly wonderful and resolved my issue in seconds.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

quick customer service by Ross. Thank you.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

helped me in every step and was so patient and respectful with me, and most important thing she resolved all my problems and questions

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

La atención al cliente es muy buena la verdad, me resuelven todos mis problemas, en especial Vivian que me atendio hoy, muchas gracias zopi y Vivian me hacen las cosas mas fáciles.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

The best and fast constumer service! Rocy helped me manage a small problem I had in my store, and we resolved it together very quickly. Thank you and I hope to continue working and learning together!

Store

My Store

Using app

10 days

5 / 5 Share

Aug. 18, 2024

Really responsive support, great all, I love the AI implementations

Using app

About 1 month

Total reviews

3

Average rating

5.0