All reviews

Rating Breakdown

  • 5
    90% (2,165 ratings)
  • 4
    6% (135 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (81 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 18, 2024

Store

MLStore

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

Lana was extremely helpful, supportive and answered all my questions timely and intuitively. Lana made my business with Zopi easy, and I am grateful for her support. She not only assisted me efficiently and professionally, but also her support built trust in me with doing business with Zopi. I will be recommending to other colleagues. Thank you Lana, and thank you Zopi for your support.

Store

AirMini

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

Good support service. Rocy helped me a lot with my issue

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

I would definitely recommend Zopi - AliExpress Dropshipping as customer service agents are quite helpful to their client. I would like to mention Rocy for being so nice, patient, and understanding. He dealt with my query with full understanding of the issues and answered all my questions efficiently. Rocy has provided me an excellent customer service. Well done to Rocy. Thank you so much for helping me resolve my problems/issues.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

I love this app, whenever I need assistance someone is there within seconds and everyone is so very helpful and patient with me, especially Rocy today who was brilliant and knew exactly what to check to resolve an issue. Excellent service. Thank you.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

Ross konnte mir innerhalb von minuten mein problem lösen! Sie war mir eine sehr grosse hilfe! Danke Ross

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Apu oli helposti saatavilla ja auttava henkilö oli ihana.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Thank you scarlet. you rock

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Thanks to Ross I was able to solve a problem we were facing. Thanks so much for the very fast and helpful response!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Un grand merci a Karina et Vivian qui m'ont aide dans le processus pour traiter ma premiere commande. J'adore l'application ZOPI et je la recommande fortement a toutes personnes specialement celles qui lancent leur premiere boutique en ligne.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

L'assistenza Ross è molto gentile, e paziente. Comprende e aiuta finchè non si risolve il problema. Sono veramente soddisfatta. :)

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

I recently had the pleasure of working with Ross from the customer service team at Zopi, and I couldn't be more impressed. She was incredibly responsive, patient, and went above and beyond to ensure all my concerns were addressed. Ross made the entire process smooth and stress-free, providing clear and detailed explanations at every step. Zopi is a buddy that you can trust on your business road, and Ross exemplifies that trust and reliability. Highly recommend!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Sempre me encanta o suporte deles, rapidos, educados e eficientes. A Ross mais uma vez me atendeu super bem e resolveu meu problema , nota sempre 10

Store

Uzzery

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

The app is great! The chat feature is a bit unsteady. The text moves around a bit and I'm unable to unpin it from the window and move it around to get better navigation. I also would like for the ordering process, from order to fulfillment to be more automatic, with the least human intervention required. We have other things to do than having to submit orders, multiple times throughout the day. This feature would help with that a lot. Otherwise, so far, so good.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

I highly recommend this app. The chat support team was incredibly helpful and resolved all my issues quickly, getting me back on track right away.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

the support is really interesting, the support is available all the time, you always got a clear answer

Store

My Store

Using app

About 2 months

5 / 5 Share

Aug. 5, 2024

Amazing customer service. Very easy to work with, and are very helpful with various problems. 100% Would recommend

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2024

Alice explained the entire processed and was very patient I am a beginner and very much appreciated the time she spent with me.

Store

a1-z1

Using app

9 months

Total reviews

8

Average rating

4.8

5 / 5 Share

Aug. 2, 2024

She was very nice, and she helped me a lot

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

La atención al cliente es top, la app es buena, pero lo mejor es el soporte. Funciona genial para importar y sincronizar productos, pero además, me ha facilitado mucho la tarea al buscar productos directamente desde la app.

Store

Mi tienda

Using app

About 8 hours