All reviews

Rating Breakdown

  • 5
    82% (212 ratings)
  • 4
    5% (14 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (5 ratings)
  • 1
    10% (25 ratings)

Reviews with Text

  • 97% (249)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 20, 2024

I love their chat support. Always there and helpful. Ross was particularly wonderful and resolved my issue in seconds.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

quick customer service by Ross. Thank you.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

The best and fast constumer service! Rocy helped me manage a small problem I had in my store, and we resolved it together very quickly. Thank you and I hope to continue working and learning together!

Store

My Store

Using app

10 days

5 / 5 Share

Nov. 25, 2024

Ross was extremely helpful, supportive and answered all my questions timely and intuitively. Ross made my business with Zopi easy, and I am grateful for her support. She not only assisted me efficiently and professionally, but also her support built trust in me with doing business with Zopi. I will be recommending to other colleagues. Thank you Ross, and thank you Zopi for your support.

Store

AirMini

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

L'assistenza Ross è molto gentile, e paziente. Comprende e aiuta finchè non si risolve il problema. Sono veramente soddisfatta. :)

Using app

17 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 9, 2024

The app is great! The chat feature is a bit unsteady. The text moves around a bit and I'm unable to unpin it from the window and move it around to get better navigation. I also would like for the ordering process, from order to fulfillment to be more automatic, with the least human intervention required. We have other things to do than having to submit orders, multiple times throughout the day. This feature would help with that a lot. Otherwise, so far, so good.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

La atención al cliente es top, la app es buena, pero lo mejor es el soporte. Funciona genial para importar y sincronizar productos, pero además, me ha facilitado mucho la tarea al buscar productos directamente desde la app.

Store

Mi tienda

Using app

About 8 hours

5 / 5 Share

July 10, 2024

Excellent app fixed my issue for processing orders in Peru. The customer service is quick and gives solutions. Thank you

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2024

Rocy, the support agent, is fantastic. I asked questions via chat, and she responded quickly and patiently until I understood everything. Having such a support system is very reassuring. The app is also easy to use, and if this level of support comes at this price, I think it's a great deal.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2024

Ross was very helpful. She has good process knowledge

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2024

Vivian was a missive help, very friendly and great at communicating what i needed to do to fix every issue I have been having, it made me feel like i am more then getting my moneys worth with Zopi! Zopi is also really easy to use.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Ross has offered perfect help, from beginning till the end, very through help and was more than perfect

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

The app is very easy to use. I had the privilege to chat with Florid this morning. She was AWESOME. She has helped me many times.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 4, 2024

I am just getting started out with Zopi. I was having some errors and used the chat support. I was chatting with Ross who gave me all the help I needed and I am so happy that he had all the answers for my technical problems! Thanks Ross, and thanks Zopi for the service!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2024

Give Vivian from tech support a huge raise she helped me fast and saved me money and even explained how to fix the issue in the future!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2024

Very nice chat support from Online Team

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2024

Ross was amazing today! Resourceful information was provided and product knowledge is is commendable

Store

TikiSip

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

the best service!! clara helped a ton!!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2024

helpful customer support

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2024

Beginner friendly, easy to use and free.

Using app

About 2 months

Total reviews

5

Average rating

5.0