All reviews

Rating Breakdown

  • 5
    81% (229 ratings)
  • 4
    6% (17 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    8% (22 ratings)

Reviews with Text

  • 97% (266)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 22, 2024

While listing products to my store, I encountered product status as "sold out" when clearly there were a large inventory of the product. I worked for hours trying different settings and researching different sites to figure out how to correct this error. Finally, I decided to contact ZOPI via chat not expecting much help. To my surprise and delight, a representative responded and assisted me perfectly. I am new at dropshipping and basically a layman with the terms needed to explain my issue. Alice not only understood my dilemma, but assisted me and resolved my issue in less than an hour. Very friendly and knowledgeable made the experience exciting. All my concerns and would have taken less time to resolve if I was more familiar with the platform. I truly recommend ZOPI for newbies such as me and advance users. Thank you for hiring knowledgeable and friendly people to represent your company. Alice is an asset to your continued success for the future .

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

I love their chat support. Always there and helpful. Ross was particularly wonderful and resolved my issue in seconds.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

quick customer service by Ross. Thank you.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

The best and fast constumer service! Rocy helped me manage a small problem I had in my store, and we resolved it together very quickly. Thank you and I hope to continue working and learning together!

Store

My Store

Using app

10 days

5 / 5 Share

Nov. 25, 2024

Ross was extremely helpful, supportive and answered all my questions timely and intuitively. Ross made my business with Zopi easy, and I am grateful for her support. She not only assisted me efficiently and professionally, but also her support built trust in me with doing business with Zopi. I will be recommending to other colleagues. Thank you Ross, and thank you Zopi for your support.

Store

AirMini

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

L'assistenza Ross è molto gentile, e paziente. Comprende e aiuta finchè non si risolve il problema. Sono veramente soddisfatta. :)

Using app

17 days

Total reviews

3

Average rating

4.3

5 / 5 Share

July 25, 2024

I would recommend this app as I got full support through chat & resolved many issues the first time & got back on track.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

Excellent app fixed my issue for processing orders in Peru. The customer service is quick and gives solutions. Thank you

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2024

they are very fast and very helpfull

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2024

Ross was very helpful. She has good process knowledge

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

Ross has offered perfect help, from beginning till the end, very through help and was more than perfect

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

The app is very easy to use. I had the privilege to chat with Florid this morning. She was AWESOME. She has helped me many times.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2024

Awesome job! Very informative. Helped me solve me problem and taught me something new.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

I am just getting started out with Zopi. I was having some errors and used the chat support. I was chatting with Ross who gave me all the help I needed and I am so happy that he had all the answers for my technical problems! Thanks Ross, and thanks Zopi for the service!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2024

Give Vivian from tech support a huge raise she helped me fast and saved me money and even explained how to fix the issue in the future!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2024

Very nice chat support from Online Team

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2024

Ross was amazing today! Resourceful information was provided and product knowledge is is commendable

Store

TikiSip

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

the best service!! clara helped a ton!!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2024

Beginner friendly, easy to use and free.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

Your customer service representative Rocy. Who took extra time out of her to day to fulfill my needs and the customers. I was impressed at her fast response time and her willingness to help me. Everything was easy. Thank you

Using app

4 months

Total reviews

2

Average rating

4.5