Zopi: AI AliExpress Dropship
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It isn't convenient to search one source at a time in order to then filter and sort by order number. If you could fix it to search both at the same time, that'd be the best. The inconvenience for me is having to search two sources and then cross-filtering the order or list count to determine trust worth sources and costs vs. value. Centralizing seemed like a game changer but I guess ill need to keep looking Update: the company reached out to take action on my feedback and implemented some changes to filters so you could look at both sources at the same time. Really impressed by the responsiveness
Dear Andrew, We hope this message finds you well. Thank you for taking the time to share your thoughts about our app. We sincerely apologize for any inconvenience you've encountered and appreciate your patience as we work to resolve this matter. Your feedback is valuable to us, and we are thrilled to hear that your experience has improved. Please know that our team is committed to providing an exceptional service experience, and your satisfaction is our top priority. We are continually striving to enhance our app and services, and it is feedback like yours that helps us move in the right direction. Should you have any further suggestions or need assistance in the future, please do not hesitate to reach out. We are here for you. Thank you once again for your trust and support. We look forward to serving you better with each update. Warm regards, The Zopi Support Team
Your customer service representative Rocy. Who took extra time out of her to day to fulfill my needs and the customers. I was impressed at her fast response time and her willingness to help me. Everything was easy. Thank you
Good Customer Service, Ross was very Helpful
Jennie helped me solve my ordering issue. I was very grateful for the help provided over many hours of trouble shooting. Once you learn your way around the app, it is a wonderful too for your ecommerce shop. I would reccomend Jennie for support if needed using Zopi. Thank you again Jennie. You have made my day.
Top Notch Support from Violette. Thanks alot for the support!
So far so good. I hope to grow with Zopi. Time will tell. I will say this, I just had a couple of encounters with customer service because I am new at Zopi and Shopify and my experience with both of them was pleasant. My problems were solved I had no issue with their customer service skills. Jennie, the second representative, was incredible and very knowledgeable. If I run into a problem and then find myself in need of assistance with Zopi...I hope I run into Jennie again. ( :-) for Jennie)
Vivian was a stellar professional support agent. A breath of fresh air and her encouragement and helpfulness alllowed me to feel my anxiety slip away. She is a huge asset to the Zopi team.
Very friendly and attentive support. My problem was addressed immediately and suggestions for improvement were gratefully accepted. I'm very satisfied. Thank you dear zopi team. Best regards
wirklich toller und schneller support. Man wartet keine 5 min um direkt mit einem direkten kontakt zu erhalten wenn man dringend Hilfe benötigt. es wird so lange das problem mit dir durchgearbeitet und nach Lösungen gesucht bis es geklappt hat. Ich bin wirklich begeistert und kann die app auch nur empfehlen. ist auch wirklich einfach alles einzustellen.
Fue un placer haber trabajado con Ross del equipo de Zopi, la verdad que se mantuvo atenta, laboriosa, disciplinada y sobre todo con deseos de que se le diera solución al problema de mi tienda. Creo que su equipo cuenta con un magnífico trabajador, el cual lo acaba de demostrar hoy, y además del cual estoy eternamente agradecido. Gracias a su equipo y a usted Leo, en mi persona tienes un amigo y un gran hermano, bendiciones para usted y familia.
amazing and so helpful with all my questions!!!
Leo is always prompt and helpful in solving any and all issues that i have using this format.
It is a real support, let's say super-support. Rosa, one of the members of support team, did not leave us until the problem was completely solved. I want to thank her and the whole Zopi team. Great app! highly recommended.
It is wonderful to work with the Scarlet of Zopi support team. They are good at what they are doing
I work with Rocy today and she was so helpful. She recommended a bunch of hot-selling products. She also answered all my questions in the timely manner. Definitely recommend!
I worked with Jeannie today and she was amazing! She helped me with a difficult order and without her assistance it would not have been completed. A very wonderful experience. She was patient, thorough and understanding. I hope to work with her again if I ever experience a technical issue. She's great!
Kind and efficient support! I made a mistake by being to fast, Shiro helped me out in a very kind and efficient way, thank you!
Scarlet really has been a great help to me in helping me to understand different things about my store and products.
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