Zopi: AliExpress Dropship, POD
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Rating
4.4
feedback
275
chart
#855
All reviews
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May 5, 2024
Ross was amazing today! Resourceful information was provided and product knowledge is is commendable
May 1, 2024
It isn't convenient to search one source at a time in order to then filter and sort by order number. If you could fix it to search both at the same time, that'd be the best. The inconvenience for me is having to search two sources and then cross-filtering the order or list count to determine trust worth sources and costs vs. value. Centralizing seemed like a game changer but I guess ill need to keep looking Update: the company reached out to take action on my feedback and implemented some changes to filters so you could look at both sources at the same time. Really impressed by the responsiveness
Dear Andrew, We hope this message finds you well. Thank you for taking the time to share your thoughts about our app. We sincerely apologize for any inconvenience you've encountered and appreciate your patience as we work to resolve this matter. Your feedback is valuable to us, and we are thrilled to hear that your experience has improved. Please know that our team is committed to providing an exceptional service experience, and your satisfaction is our top priority. We are continually striving to enhance our app and services, and it is feedback like yours that helps us move in the right direction. Should you have any further suggestions or need assistance in the future, please do not hesitate to reach out. We are here for you. Thank you once again for your trust and support. We look forward to serving you better with each update. Warm regards, The Zopi Support Team
April 19, 2024
Your customer service representative Rocy. Who took extra time out of her to day to fulfill my needs and the customers. I was impressed at her fast response time and her willingness to help me. Everything was easy. Thank you
April 9, 2024
Jennie helped me solve my ordering issue. I was very grateful for the help provided over many hours of trouble shooting. Once you learn your way around the app, it is a wonderful too for your ecommerce shop. I would reccomend Jennie for support if needed using Zopi. Thank you again Jennie. You have made my day.
March 15, 2024
I am was fortunate to get the customer support by Minn, she was very helpful and resolved my issue immediately and was very polite and humble while helping me out with my issue. It was a pleasure that Zopi - AliExpress Dropshipping has such associates working for customer support.
March 15, 2024
Vivian was a stellar professional support agent. A breath of fresh air and her encouragement and helpfulness alllowed me to feel my anxiety slip away. She is a huge asset to the Zopi team.
Feb. 15, 2024
Very friendly and attentive support. My problem was addressed immediately and suggestions for improvement were gratefully accepted. I'm very satisfied. Thank you dear zopi team. Best regards
Feb. 9, 2024
wirklich toller und schneller support. Man wartet keine 5 min um direkt mit einem direkten kontakt zu erhalten wenn man dringend Hilfe benötigt. es wird so lange das problem mit dir durchgearbeitet und nach Lösungen gesucht bis es geklappt hat. Ich bin wirklich begeistert und kann die app auch nur empfehlen. ist auch wirklich einfach alles einzustellen.
June 6, 2024
Fue un placer haber trabajado con Ross del equipo de Zopi, la verdad que se mantuvo atenta, laboriosa, disciplinada y sobre todo con deseos de que se le diera solución al problema de mi tienda. Creo que su equipo cuenta con un magnífico trabajador, el cual lo acaba de demostrar hoy, y además del cual estoy eternamente agradecido. Gracias a su equipo y a usted Leo, en mi persona tienes un amigo y un gran hermano, bendiciones para usted y familia.
Jan. 22, 2024
scarlet is amazing , she helped me with no problem and she knows a solution to almost everything.
Jan. 16, 2024
Leo is always prompt and helpful in solving any and all issues that i have using this format.
Dec. 19, 2023
It is a real support, let's say super-support. Rosa, one of the members of support team, did not leave us until the problem was completely solved. I want to thank her and the whole Zopi team. Great app! highly recommended.