All reviews

Rating Breakdown

  • 5
    90% (2,215 ratings)
  • 4
    5% (135 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (84 ratings)
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5 / 5 Share

Sept. 20, 2024

Vivian was a huge help with my specific issue!

Store

My Store

Using app

30 days

5 / 5 Share

Aug. 20, 2024

molto cordiale e disponibile

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Ross from support was super helpful. All of my questions were swiftly answered and my issues were taken care of. Out of all of the drop shipping apps for Shopify, I highly recommend this one. Not only is it way easier to use, but the support you receive is by far the best.

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 20, 2024

Ross was my chat associate and was very helpful and knowledgeable. The instructions provided were straight to the point and he provided screenshots too. Very impressive.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

I love their chat support. Always there and helpful. Ross was particularly wonderful and resolved my issue in seconds.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

quick customer service by Ross. Thank you.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

helped me in every step and was so patient and respectful with me, and most important thing she resolved all my problems and questions

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

La atención al cliente es muy buena la verdad, me resuelven todos mis problemas, en especial Vivian que me atendio hoy, muchas gracias zopi y Vivian me hacen las cosas mas fáciles.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

The best and fast constumer service! Rocy helped me manage a small problem I had in my store, and we resolved it together very quickly. Thank you and I hope to continue working and learning together!

Store

My Store

Using app

10 days

5 / 5 Share

Aug. 18, 2024

Really responsive support, great all, I love the AI implementations

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

Store

MLStore

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

Lana was extremely helpful, supportive and answered all my questions timely and intuitively. Lana made my business with Zopi easy, and I am grateful for her support. She not only assisted me efficiently and professionally, but also her support built trust in me with doing business with Zopi. I will be recommending to other colleagues. Thank you Lana, and thank you Zopi for your support.

Store

AirMini

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

Good support service. Rocy helped me a lot with my issue

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

I would definitely recommend Zopi - AliExpress Dropshipping as customer service agents are quite helpful to their client. I would like to mention Rocy for being so nice, patient, and understanding. He dealt with my query with full understanding of the issues and answered all my questions efficiently. Rocy has provided me an excellent customer service. Well done to Rocy. Thank you so much for helping me resolve my problems/issues.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

I love this app, whenever I need assistance someone is there within seconds and everyone is so very helpful and patient with me, especially Rocy today who was brilliant and knew exactly what to check to resolve an issue. Excellent service. Thank you.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

Ross konnte mir innerhalb von minuten mein problem lösen! Sie war mir eine sehr grosse hilfe! Danke Ross

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Apu oli helposti saatavilla ja auttava henkilö oli ihana.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Thank you scarlet. you rock

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Thanks to Ross I was able to solve a problem we were facing. Thanks so much for the very fast and helpful response!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Un grand merci a Karina et Vivian qui m'ont aide dans le processus pour traiter ma premiere commande. J'adore l'application ZOPI et je la recommande fortement a toutes personnes specialement celles qui lancent leur premiere boutique en ligne.

Using app

9 days

Total reviews

1

Average rating

5.0