All reviews

Rating Breakdown

  • 5
    90% (2,215 ratings)
  • 4
    5% (135 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (84 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 13, 2024

L'assistenza Ross è molto gentile, e paziente. Comprende e aiuta finchè non si risolve il problema. Sono veramente soddisfatta. :)

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

I recently had the pleasure of working with Ross from the customer service team at Zopi, and I couldn't be more impressed. She was incredibly responsive, patient, and went above and beyond to ensure all my concerns were addressed. Ross made the entire process smooth and stress-free, providing clear and detailed explanations at every step. Zopi is a buddy that you can trust on your business road, and Ross exemplifies that trust and reliability. Highly recommend!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Sempre me encanta o suporte deles, rapidos, educados e eficientes. A Ross mais uma vez me atendeu super bem e resolveu meu problema , nota sempre 10

Store

Uzzery

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

The app is great! The chat feature is a bit unsteady. The text moves around a bit and I'm unable to unpin it from the window and move it around to get better navigation. I also would like for the ordering process, from order to fulfillment to be more automatic, with the least human intervention required. We have other things to do than having to submit orders, multiple times throughout the day. This feature would help with that a lot. Otherwise, so far, so good.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

I highly recommend this app. The chat support team was incredibly helpful and resolved all my issues quickly, getting me back on track right away.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

the support is really interesting, the support is available all the time, you always got a clear answer

Store

My Store

Using app

About 2 months

5 / 5 Share

Aug. 5, 2024

Amazing customer service. Very easy to work with, and are very helpful with various problems. 100% Would recommend

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2024

Alice explained the entire processed and was very patient I am a beginner and very much appreciated the time she spent with me.

Store

a1-z1

Using app

9 months

Total reviews

9

Average rating

4.7

5 / 5 Share

Aug. 2, 2024

She was very nice, and she helped me a lot

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

La atención al cliente es top, la app es buena, pero lo mejor es el soporte. Funciona genial para importar y sincronizar productos, pero además, me ha facilitado mucho la tarea al buscar productos directamente desde la app.

Store

Mi tienda

Using app

2 months

5 / 5 Share

July 29, 2024

Me gusto mucho el app , si eres de Colombia o Latam la recomiendo para tu negocio

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2024

It works great and the fast support is even greater, really recommend it it's the best dropshipping app you can find that will soon dropship from even more places and it has a big big future awaiting.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2024

very helpful and patient and a very good problem solver!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2024

I would recommend this app as I got full support through chat & resolved many issues the first time & got back on track.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2024

Ross really helped me out today. He was so caring and supportive. Ross listened to everything I said. Please give him a pay rise

Store

Faron

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2024

I spoke With Scarlett yesterday, she is very knowledgeable, efficient and courtesy. She was so help full in making me better understand how to work the website and get my store running. I will be glad to use the app and talk with Scarlett when I have a problem. Thanks

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2024

They are caring and responsive to customer concerns.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Dear Customer, Thank you for taking the time to share your feedback about our app. We sincerely apologize for any inconvenience you have experienced. We greatly value the insights from our customers and are committed to continuously improving our service. Your concerns have been actively investigated by our internal team. One of our representatives will be reaching out to you shortly to discuss your feedback in more detail and to ensure we address any issues you may have encountered. We appreciate your patience and look forward to resolving this matter to your satisfaction. Thank you for your trust in us. Best regards, The Zopi Support Team

5 / 5 Share

July 19, 2024

Un assistenza impeccabile veloce e professionale con vivian

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2024

Completed my very first order! Wanted to double check i did everything correctly with just how simple the whole process is, was very quickly assisted by Rocy who provided very pleasant and helpful guidance.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2024

Scarlet helped me a lot, she carefully asked me what didn’t suit me, what the problem was, and helped me figure it out! The application is excellent, excellent service and online help, I recommend it.

Using app

2 days

Total reviews

1

Average rating

5.0